Fred Stierwald | Page 5

I’ve known Joel for a few years, and we became friends through my dealings with Rainbow GMC’s service friends. Joel has been a fantastic help, keeping me in the loop from the moment I ordered until the fa through my dealings with Rainbow GMC’s service friends. Joel has been a fantastic help, keeping me in the loop from the moment I ordered until the factory shipped it and then arranging my appointment at my body shop. Joel is a real asset to Rainbow GMC, and I truly mean it. I’ve made a lifelong friend with Joel. Craig, who owns Rainbow GMC, should be incredibly proud of Joel and the achievements of the entire service department, especially their professionalism. More

by MOREL077 Verified Customer Verified Customer

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This is the second time I have brought my truck in for service. I arrived 30 minutes early and sat down to wait. After 3 hours I went to the service representative to check the status only to be told my v service. I arrived 30 minutes early and sat down to wait. After 3 hours I went to the service representative to check the status only to be told my vehicle has been ready for 2 hours. I was told they called my name. once. They never followed up and I could have sat there the entire day without knowing my truck was ready i lost 2 hours of work because I had to use the restroom and missed the 1 call. This happened last time as well so i guess shame on me. There will not be a 3rd time. More

by jeffreylingenfelter Verified Customer Verified Customer

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No signage to say “check in inside”. Unclear check in process. Asked for issue to be addressed with my new car, was told issues was fixed, after leaving it was observed issue was still Unclear check in process. Asked for issue to be addressed with my new car, was told issues was fixed, after leaving it was observed issue was still present. Went directly back and was told I would have to wait 1.5 hr for service team to be available to look at issue. When issue was identified, was told to go to another dealer/service department due to lack of rental cars. More

by tautin95 Verified Customer Verified Customer

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Jarrod and Sena and Joel were professional and courteous. Needed a part that was ordered before I left the dealership. Needed a part that was ordered before I left the dealership. More

by MOREL077 Verified Customer Verified Customer

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Adviser Fred very helpful answering my questions on my vehicle. Oil change and tires rotated in 40 minutes. vehicle. Oil change and tires rotated in 40 minutes. More

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Great service chris is parts did a fantastic job ordering and notified me when part came in ! Thanks ordering and notified me when part came in ! Thanks More

by pattiepgc1 Verified Customer Verified Customer

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I only went in for an oil change but I can tell you that the service was excellent and the service department crew were professional and friendly. the service was excellent and the service department crew were professional and friendly. More

by captainwbutler Verified Customer Verified Customer

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Scheduling was quick and easy. My car was taken right in at appointment time. All requested service was done with no surprise. My car was taken right in at appointment time. All requested service was done with no surprise. More

by mecherbini Verified Customer Verified Customer

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Fast and easy resolution for the issue I was having. Friendly personal all the way around. Friendly personal all the way around. More

by MARKBLOUNT73 Verified Customer Verified Customer

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Excellent service Prompt and professional Comfortable waiting area Friendly staff and communications was done well waiting area Friendly staff and communications was done well More

by DJMoos.20 Verified Customer Verified Customer

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