Joel Miller
Fixed Operations Manager
Rainbow Northshore Buick GMC
2925 N Hwy 190
Covington, LA 70433
Dealership Experience
19 yrs, 6 mos
Industry Experience
26 yrs, 11 mos
132 Reviews
Write a Review132 Reviews of Joel Miller
March 08, 2024
The staff was Very friendly and everything was done in a timely manner. The waiting room was very clean. timely manner. The waiting room was very clean. More
Other Employees Tagged: Fred Stierwald
March 05, 2024
Always friendly and professional. They are an excellent service department with customer service. I drive 45 minutes to get my car serviced there. They are an excellent service department with customer service. I drive 45 minutes to get my car serviced there. More
February 21, 2024
Joel Miller has done an exemplary job as my service advisor. I would recommend Rainbow GMC for service needs. advisor. I would recommend Rainbow GMC for service needs. More
Other Employees Tagged: Fred Stierwald
February 19, 2024
Terrible communication with service staff and their manager! I told her, in front of other customers, that I would handle the "ripped up" air filter they brought out to show me along with my rear brak manager! I told her, in front of other customers, that I would handle the "ripped up" air filter they brought out to show me along with my rear brakes and they still proceeded to replace a $12 air filter with a charge of $30 for a new one and charged $55.00 labor for something that takes 5 minutes.... and again, after I said I would do it myself! When I emailed the manager his staff lied and said 3 of them heard me say replace the air filter so there was nothing he can do and stood up for the new staff and not the customer. If that were so, why didn't they replace the brakes as well since it was said all in one sentence? Pitiful communication! More
January 16, 2024
I love this company! The staff are always family when you walk in the door. Excellent service, amazing prices, and the coffee is always hot! The staff are always family when you walk in the door. Excellent service, amazing prices, and the coffee is always hot! More
Other Employees Tagged: Fred Stierwald
January 15, 2024
Trucks first oil change. Employees were friendly and did what was asked. Will return for service. Employees were friendly and did what was asked. Will return for service. More
Other Employees Tagged: Fred Stierwald
January 09, 2024
Service department needs work. They did not perform all the work they were supposed to do even though it was on my ticket. And, they don't like it when you use a coupon from thei They did not perform all the work they were supposed to do even though it was on my ticket. And, they don't like it when you use a coupon from their own website! More