Fred Walters
Fred Walters at Val Ward Cadillac Inc

Fred Walters | Page 4

New Cadillac Sales/Leasing-Preowned Sales

Val Ward Cadillac Inc

12626 S Tamiami Trl
Fort Myers, FL 33907

5.0
72 Reviews

Have loved Cadillac since a child, I owned my first one at 20. Love helping people identify the right vehicle and becoming a part of their automotive family. My wife and I just relocated to Florida and looking to build a client base and friendships in the Sunshine State. Give me a call or text and let me know how I can help. Thanks!

5.0

72 Reviews

Write a Review

Dealership Experience

8 yrs, 4 mos

Industry Experience

23 yrs

Specialties & Trainings

Leasing / Sales - Certified Technology Expert

72 Reviews of Fred Walters

March 08, 2024

Dealership Rating
Employee Rating

Wireless charging not installed . Cadillac accessory was listed as fitting my vehicle. Premium luxury vehicle should have wireless charging already included. Had it on my Chevy and GM More

by M2312S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dave McKinney

Mar 11, 2024

Val Ward Cadillac Inc responded

Hello and happy Monday to you! We are sorry to hear about your frustrations with the lack of Wireless charging in your vehicle. Cadillac’s Accessories portal is exceptional when it comes to quickly and easily finding OEM additions for your vehicle. However, as with any website, errors are possible due to the number of complex variables involved. It was our pleasure to try to retrofit the part for you, but there are limitations to what the dealership can do if necessary underlying wiring and technology are different. As this was the case with your part, our manager was happy to help initiate the return process promptly. We appreciate your business and hope you have a great start to the week.

February 20, 2024

Dealership Rating
Employee Rating

A fast and friendly purchase experiece! The tutorial of the Lyriq by Fred made it a seamless experiece. More

by jlhcrna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 22, 2024

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2024

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Very friendly. Provided quick service. Took care of every request. Jane serviprovider is wonderful to work w. More

by MARYLARRY
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jane Flesch

Feb 03, 2024

Val Ward Cadillac Inc responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 22, 2024

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Fred did a great job. Even after I purchased the car, he spent a lot of time with me, going over the features. More

by tdonahue1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 25, 2024

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. We are always more than happy to assist you if anything else comes up. Take care!

January 07, 2024

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I felt the technician was thorough in my service visit. All staff are A+ here at this location. More

by ICANRACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julio Martinez, Griffin Clark , Jim Gedra

Jan 09, 2024

Val Ward Cadillac Inc responded

Thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

December 31, 2023

Dealership Rating
Employee Rating

Enjoyed dealing with Fred Walters. Personable and knowledgeable about product, Appreciated Manager Paul Lombardo assistance in reaching.an equitable deal. More

by MK28_9111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Thank you again for choosing Val Ward Cadillac, Inc. and we hope to see you again.

December 14, 2023

Dealership Rating
Employee Rating

I brought my car in for a check engine light issue in late October & was told that a part would need to be replaced & made an appointment to have it replaced on November 20. When I arrived on November 2 More

by bvarga0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2023

Val Ward Cadillac Inc responded

Hello bvarga0, We apologize for the delay and for any miscommunication up until this point as it was certainly not our intent. The great news is that your part has arrived. At your earliest convenience, please give us a quick call and let your advisor know when it would be convenient to have this taken care of for you. Call us anytime at 239.939.2212. Have a great weekend and a very Merry Christmas!

November 29, 2023

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Employee Rating

Best service attendants ever. Dave and all are the best. Service has always been 100% More

by PAMONIUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Crusel , Jim Gedra

Dec 01, 2023

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2023

Dealership Rating
Employee Rating

Fred Walters is great! Kept in contact with me after he got me into my first V in 2020! He and everyone at Val Ward was very helpful and made it possible for me to get in More

by linda82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Lambardo and Lisa Bronson

Nov 07, 2023

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 02, 2023

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Employee Rating

Only problem was some paper work, maybe a little more information on the car, but all in all would recommend it More

by freddoris
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 05, 2023

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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