Check out Freddy Vargas's reviews on DealerRater

November 24, 2023

Dealership Rating

Employee Rating

Found your service to be really professional acceptable and very courteous. If I had to do it all over again I would i really my salesman Jamal Taylor and very courteous. If I had to do it all over again I would i really my salesman Jamal Taylor More

by thomasishiah

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jamal Taylor

Report | Print

Nov 27, 2023 -

Mullinax Buick GMC responded

We're so pleased to hear about your positive experience and the excellent service provided by Jamal Taylor! It's wonderful to know that our professionalism and courtesy stood out to you. Should you ever need our services again, we'd be more than happy to assist. Enjoy your journey with your new vehicle, and thank you for choosing us!

November 15, 2023

Dealership Rating

Employee Rating

Chance and Shak made buying a car here the easiest, no pressure sale ever! Thanks! pressure sale ever! Thanks! More

by Quiring8

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Saadiq Shakur , Chance Dicus, Danny Howard

Report | Print

Nov 15, 2023 -

Mullinax Buick GMC responded

We're thrilled to hear that Chance and Shak made your car buying experience easy and pressure-free. Thank you for choosing us and for your appreciation. We're here for any further assistance you might need in the future!

November 10, 2023

Dealership Rating

Employee Rating

Some parts of management needs people skill training. Customers need to know their potential business is appreciated. You never tell a customer, "if they're offering you that deal, then that's the deal y Customers need to know their potential business is appreciated. You never tell a customer, "if they're offering you that deal, then that's the deal you need to take". That customer should feel you are always doing whatever within your means to earn there business. Times are hard, people should feel appreciated for spending their hard earn money with any business. Maybe a little southern hospitality would go a long way with this new company. More

by SUPERIOR4SERVICE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

No

Other Employees Tagged: Saadiq Shakur, Tony Burkhalter, Thomas Jackson, Lamont Johnson , Danny Howard, Christopher Jackson

Report | Print

Nov 10, 2023 -

Mullinax Buick GMC responded

Hello SUPERIOR4SERVICE, Thank you for taking the time to share your feedback. We genuinely appreciate your insights, as they help us identify areas for improvement. We are committed to providing excellent customer service, and your comments about the need for enhanced people skills training in certain management roles are duly noted. We understand the importance of making every customer feel valued and appreciated, and we sincerely apologize if you felt that wasn't the case during your recent interaction. Our aim is to create a positive and welcoming environment for all customers. Your feedback about the specific statement made is particularly valuable, and we will address this internally to ensure that our team communicates in a manner that fosters trust and appreciation. We agree that showing genuine Southern hospitality (especially since we are Southern ourselves) can go a long way, and we will make efforts to incorporate this warmth into our customer interactions. We are constantly working on improving our services, and your feedback serves as a valuable guide in this process. Please be assured that we take your concerns seriously, and steps will be taken to enhance our customer engagement strategies. If you have any further details or suggestions you'd like to share, please feel free to reach out to me directly. I value your business and appreciate the opportunity to address your concerns and would like to talk to you in person or over the phone, i would love to earn your business the right way. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. Sincerely, Esteban Ramirez Mullinax Buick GMC/Mullinax Cadillac General Manager (334)851-5000 eramirez@mullinaxbuickgmc.com

October 15, 2023

Dealership Rating

Employee Rating

I can not thank Mullinax in Birmingham Alabama enough they really treated me like I was royalty and I recieved the same treatment at the Mullinax in Mobile! I traveled a little over 3hrs to look at Vehic they really treated me like I was royalty and I recieved the same treatment at the Mullinax in Mobile! I traveled a little over 3hrs to look at Vehicle. After I arrived they addressed my concerns with purchasing the Vehicle and I was able to walk away with key in hand! ALL of the staff was willing to help. It was like a big family welcoming you to come in to visit not just to try and get you to purchase a Vehicle. More

by GCASHLEY33

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Jackson, Lamont Johnson, Patrick King, Jamal Taylor , Gary Cooper, Chance Dicus, Cedrick Dotcson, Christopher Jackson, Chris Sandefur, Wish it would let me give them all stars !

Report | Print

Oct 16, 2023 -

Mullinax Buick GMC responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that you felt like royalty and that our staff went above and beyond to address your concerns. It's our goal to create a welcoming, family-like atmosphere for our customers. We appreciate your trust in us, especially after traveling such a distance, and we're delighted that you left with the keys to your new vehicle. We hope to welcome you back in the future!

Oct 29, 2023 -

GCASHLEY33 responded

Update on review..... like I stated above purchasing the Vehicle was a great experience and it was it was Montgomery not Birmingham not sure why I was thinking that....however I've already ran into some issues within 4 days of having it. I purchased the 2020 Ford Explorer 10/14/2023 the SUVs power folding mirror button was not working they said I could take it to Mullinax Ford dealership in Mobile Alabama and they would pay for the cost to fix it. So I left Montgomery and took it straight to Mobile dealership same day. I had a tough time with that dealership returing my phone calls. I finally was able to pick my car up on tues 10/24/2023 at pickup I was notified that my SUV In fact, was not equipped with power folding mirrors. That the wrong button was there. Today 10/28/2023 I needed to put a baby walker into the back of SuV which required me putting down the back row seats. The driver side head rest will not lay down therefore I can not lay both my seats down to use the trunk space. So before purchasing anything used make sure you check litterly everything out down to the orginal sticker on the car from manufacturer. I thought I had read everything and tried everything but I missed it when researching the SUV apprently that it is a common issue with the suv and requires taking the whole seat out and replacing the Mechanism. I only folded the passenger side down when checking the car out and regret not catching it before purchasing with that said I I still stand by the 5 stars for Montgomery with hospitality when purchasing my SUV. Future buyers just look everything over when purchasing used!

Oct 29, 2023 -

GCASHLEY33 responded

Update on review..... like I stated above purchasing the Vehicle was a great experience and it was it was Montgomery not Birmingham not sure why I was thinking that....however I've already ran into some issues within 4 days of having it. I purchased the 2020 Ford Explorer 10/14/2023 the SUVs power folding mirror button was not working they said I could take it to Mullinax Ford dealership in Mobile Alabama and they would pay for the cost to fix it. So I left Montgomery and took it straight to Mobile dealership same day. I had a tough time with that dealership returing my phone calls. I finally was able to pick my car up on tues 10/24/2023 at pickup I was notified that my SUV In fact, was not equipped with power folding mirrors. That the wrong button was there. Today 10/28/2023 I needed to put a baby walker into the back of SuV which required me putting down the back row seats. The driver side head rest will not lay down therefore I can not lay both my seats down to use the trunk space. So before purchasing anything used make sure you check litterly everything out down to the orginal sticker on the car from manufacturer. I thought I had read everything and tried everything but I missed it when researching the SUV apprently that it is a common issue with the suv and requires taking the whole seat out and replacing the Mechanism. I only folded the passenger side down when checking the car out and regret not catching it before purchasing with that said I I still stand by the 5 stars for Montgomery with hospitality when purchasing my SUV. Future buyers just look everything over when purchasing used!

Oct 18, 2023 -

GCASHLEY33 responded

You're welcome.....hopefully I get to enjoy the car soon still waiting to get it back!

October 11, 2023

Dealership Rating

Employee Rating

Great experience purchasing vehicle from Mullinax Montgomery. Purchasing a vehicle can be a stressful process but they really simplified the process and didn’t pressure me which is part of the reason Montgomery. Purchasing a vehicle can be a stressful process but they really simplified the process and didn’t pressure me which is part of the reason they got my business. More

by WALKERWILLIAMS77

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Saadiq Shakur , Chance Dicus, DeAngelo Boyd

Report | Print

Oct 12, 2023 -

Mullinax Buick GMC responded

Thank you for sharing, Walker. It's great to hear that we provided a stress-free and simplified car-buying experience. Enjoy your new vehicle!

October 08, 2023

Dealership Rating

Employee Rating

I had a great first new car buying experience at Mullinax. Everybody was extremely helpful and made it so enjoyable. I 10 out of 10 recommend them anyone that’s in the market for a new Buick! Mullinax. Everybody was extremely helpful and made it so enjoyable. I 10 out of 10 recommend them anyone that’s in the market for a new Buick! More

by KESIAHSHUFORD3

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Saadiq Shakur , Gary Cooper, Jean Gibbs

Report | Print

Oct 09, 2023 -

Mullinax Buick GMC responded

Thank you for sharing your positive experience, Kesiah. We're thrilled to hear that our team at Mullinax made your first new car purchase enjoyable and seamless. Your recommendation is greatly appreciated, and we're always here to provide top-notch service for any of your future car needs!

October 03, 2023

Dealership Rating

Employee Rating

I was shopping for a vehicle online and found Mullinax GMC in Alabama. I work with Gary Cooper and he gave me a great deal on a 2022 Sierra Denali. They transported the vehicle to my Front door. Freddy wa GMC in Alabama. I work with Gary Cooper and he gave me a great deal on a 2022 Sierra Denali. They transported the vehicle to my Front door. Freddy was fantastic. He took care of the paperwork and he addressed some concerns I had with the vehicle and had them taken care of. It was very easy to work with them. Danny Howard was amazing. Their was some damage on the bumper and he approved to have it repaired at the body shop in Apopka Florida.I appreciate their honesty and integrity. More

by FIRESTORM9654

Verified Customer

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Gary Cooper, Danny Howard

Report | Print

Oct 04, 2023 -

Mullinax Buick GMC responded

Thank you for sharing your experience. We're glad to hear that Gary, Freddy, and Danny went the extra mile to ensure a seamless and satisfactory process for you. Your trust and appreciation mean a lot to us, and we're here to assist you anytime in the future!

September 24, 2023

Dealership Rating

Employee Rating

Chance was a real pleasure to work with. He was not pushy and helped me on my timeline. He was ready when I arrived and I was done in less than 2 hours. I look forward to doing business with He was not pushy and helped me on my timeline. He was ready when I arrived and I was done in less than 2 hours. I look forward to doing business with Mullinax again in the future. More

by BOBBY

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Saadiq Shakur , Chance Dicus, Matthew Owens

Report | Print

Sep 25, 2023 -

Mullinax Buick GMC responded

Thank you, Tori, for sharing your positive experience. It's fantastic to hear that our customer service met your expectations. Whenever you need us, we're here for you!

September 01, 2023

Dealership Rating

Employee Rating

Top notch dealership from top to bottom, made the process easy and pleasant. Will certainly be back. easy and pleasant. Will certainly be back. More

by ELIZABETH730712

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thomas Jackson

Report | Print

Sep 05, 2023 -

Mullinax Buick GMC responded

Thanks for the high praise! We're thrilled to hear your experience was top-notch from start to finish. Can't wait to see you back! We appreciate your business!

August 27, 2023

Dealership Rating

Employee Rating

Great dealership. Fast, friendly service from a great Sales Person. We are very very satisfied. Fast, friendly service from a great Sales Person. We are very very satisfied. More

by F BELL

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thomas Jackson , Lamont Johnson

Report | Print

Aug 28, 2023 -

Mullinax Buick GMC responded

Thank you for your kind feedback. We're thrilled to hear about your positive experience and satisfaction with our dealership and sales team. We always strive to provide efficient and friendly service. We look forward to assisting you again in the future!

Freddy Vargas | Page 8

Used Vehicle Manager

Mullinax Buick GMC

81 Reviews of Freddy Vargas

Dealership Inventory (197 Vehicles)