Fredy Rangel | Page 4

New car purchase Fredy did a great job with our new car purchase. Answering any questions we had and finding a vehicle that fit our needs... A+Thanks again fredy Fredy did a great job with our new car purchase. Answering any questions we had and finding a vehicle that fit our needs... A+Thanks again fredy More

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Patience is appreciated It was time for me to invest in a new (used) car. I got help from Fredy R. with test driving a couple of cars and was introduced to the Kia Forte. I t It was time for me to invest in a new (used) car. I got help from Fredy R. with test driving a couple of cars and was introduced to the Kia Forte. I took another day to research and test drive a few other cars and came back to try out one of the 2018 Forte which had low mileage and was Kia certified. Cliff R. helped answer my many questions about the benefits of purchasing this car (I bought my previous car from him 3.5 years ago). He had a stellar ability to give a knowledgeable sales pitch for the car. I decided to buy this car due to its great bang for its buck, and Cliff and Alex L. guided me through the car purchase process. Towards the end, Jacob P. finalized my choices and introduced me to the extra products like extended warranty and insurance. I was not familiar with the workings of these extra products so I had a lot of questions and concerns, which Jacob took his time to explain though verbal and visual means. He even gave me a small tour of the facilities and we had a talk with Ben G. to better understand the helpfulness of having the extended warranty. Cliff and Jacob took their time and were patient to ensure that I was comfortable with the choice I made. Buying this car was the most expensive purchase I've made, so I wanted to ensure that it was the right one. The people at Russ Darrow, especially Cliff and Jacob, made the effort of choosing this car a worthwhile one. More

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They Are Willing To Do Whatever it Takes I went to Metro Kia first and when they couldn't help me I stopped in at Russ Darrow. Fredy Rangel, Alex Lallas, and Ryan Wondra went above and beyond I went to Metro Kia first and when they couldn't help me I stopped in at Russ Darrow. Fredy Rangel, Alex Lallas, and Ryan Wondra went above and beyond to get me the car I wanted! More

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Best Car sale and Selection and Customer Service The first salesman Alex Ryan and Fredy Rangel,said was WELCOME to Kia and thank you for choosing us.After proper introduction, what are my needs,what The first salesman Alex Ryan and Fredy Rangel,said was WELCOME to Kia and thank you for choosing us.After proper introduction, what are my needs,what type of vehicle, prefer uses and the Quality of the Kia Brand. Features and benefits were explained, making me feel RESPECT and Dignity as a SERIOUS CUSTOMER. Smooth engagement was possible because the product was easy on eyes ,upscale,and no disrespect at all. Prompt response to the questions that were asked.THIS IS NOT A TYPICAL CAR AND SUV AND LUXURY VEHICLE DEALERSHIP. SO BE PREPARED TO BE SURPRISED. IF I COULD HAVE BOUGHT TWO VEHICLES ........ More

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Friendly, knowledgeable, This is my second Kia from this dealership they work hard to get you what your looking for. I will definitely consider them when I'm ready for my next This is my second Kia from this dealership they work hard to get you what your looking for. I will definitely consider them when I'm ready for my next vehicle. More

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Awesome Service I worked with Fredy Rangel and Alex Lallas to buy my dream car today and I couldn’t have had a better experience! They were both so pleasant to work w I worked with Fredy Rangel and Alex Lallas to buy my dream car today and I couldn’t have had a better experience! They were both so pleasant to work with and answered all my questions very thoroughly and professionally. I’d totally recommend going to this dealership and asking for them. Buying cars can be painful but they made it less so. More

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Great, Fast Service From the Second I Walked In the Door!! These guys are definitely great at what they do. I told them what I wanted and where I needed my payment and they worked hard to get it as close as po These guys are definitely great at what they do. I told them what I wanted and where I needed my payment and they worked hard to get it as close as possible! I didn't feel pressured at all which is a definite change to most car buying experiences. Made me feel at home and kept making sure I didn't need/want a drink or snack. I had been searching and researching vehicles for over a month and these guys didn't try to push me into something I didn't want or need. I ended up buying the exact vehicle I stopped in to look at...2015 KIA Sportage SX. I definitely recommend Russ Darrow of Madison to anyone looking for a great deal and a no pressure buying experience! More

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Great experience Freddy Rangel was very helpful, he took the time to show us different vehicles. Spanish speaking person which helps a lot since my husband is not flue Freddy Rangel was very helpful, he took the time to show us different vehicles. Spanish speaking person which helps a lot since my husband is not fluent in English. There were some issues with the vehicle we decide to buy. Freddy set up an appointment for the following day with the service dept. Devon help us in getting a "decent" deal since our credit is not the best right now. Nicole in the service dept. was so helpful making sure everything that was wrong in the vehicle was fixed. I was given a rental vehicle for the time my vehicle was getting fix. More

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