Devon Montgomery

Just picked up my latest vehicle from Kia. Steve is top notch. This was an absolute masterclass in customer care. He stepped into a challenging situation, problem-solved it seamlessly, and got Steve is top notch. This was an absolute masterclass in customer care. He stepped into a challenging situation, problem-solved it seamlessly, and got every single detail lined up with precision. The entire Kia team is superb. These guys deliver a level of coordination and professionalism you can trust. They take the time to understand your needs to tailor a car specifically for you. This is solid work. If you want an effortless buying experience and elite service, it’s Kia on Odana Rd. Go see Steve. More

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Worked with Steven Young to purchase a new 2027 Kia Telluride. He was excellent to work with and his communication skills are outstanding and the sales process was comfortable for everyone involved. We Telluride. He was excellent to work with and his communication skills are outstanding and the sales process was comfortable for everyone involved. We not only like the new Telluride but we are very pleased with the whole sales process. Thanks to Steven Young! More

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Lorenzo (Sales) was very nice and quickly helped me find the car I wanted when I was short on time. I met with him 4 times for short periods of time (because that is all I ever had) and in the end we accomp the car I wanted when I was short on time. I met with him 4 times for short periods of time (because that is all I ever had) and in the end we accomplished the goal of finding the right car for me More

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He was kind and easy to work with. Recommend him to others. Thank you, Antonio. Recommend him to others. Thank you, Antonio. More

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Mike Krumm and Devon Montgomery are amazing to work with. Mike really listens and fits you with everything that he can based on what you can afford. He paid attention to everything I was looking for and ma Mike really listens and fits you with everything that he can based on what you can afford. He paid attention to everything I was looking for and made sure to fit me with the best possible fit based my budget. Devon was also great as he came in and said this is what we are looking at based on what you can pay are you comfortable with this before we proceed. They make your buying experience seamless. Thank you, both! I appreciate the honesty and the fact that you both actually listened to me and made the entire process amazing? More

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Had a great experience here! Everyone was friendly, efficient, and made the entire process feel stress-free. I really appreciated how they kept things straightforward and took th Everyone was friendly, efficient, and made the entire process feel stress-free. I really appreciated how they kept things straightforward and took the time to answer all of my questions. Highly recommend! More

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I want to specifically call out the sales manager involved in our experience, because the lack of professionalism was just as concerning as the condition of the vehicle. After driving over 2 hours involved in our experience, because the lack of professionalism was just as concerning as the condition of the vehicle. After driving over 2 hours to see a “Certified” vehicle that was in unacceptable condition, not once did the manager apologize for the situation or acknowledge the time we wasted based on how the car was represented. The response was dismissive and filled with excuses instead of accountability. What made this even worse was the follow-up interaction. The very next week, I saw this same manager again in Madison after we ultimately still chose to purchase a different vehicle from the dealership. Instead of acting professionally, he avoided us entirely—wouldn’t greet us, wouldn’t shake hands, and wouldn’t acknowledge us as customers. At one point, he walked past me, shook his head, gave a visible look of disapproval, and then went behind the desk without saying a word. This was after we had already completed a purchase. That behavior is not just unprofessional—it’s unacceptable in any customer-facing role, especially in sales leadership. To be clear: we were told the original vehicle had no business being sold in its condition, yet it was still presented as “certified.” That disconnect alone should raise concerns for anyone considering doing business here. If there’s feedback for the management team: Own the situation. Acknowledge mistakes. Treat customers with basic respect—even when conversations are uncomfortable. This experience left a lasting impression for all the wrong reasons. More

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Sale staff is knowledgeable and eager to help. Worked with us to find the right vehicle that fit our needs and budget. Worked with us to find the right vehicle that fit our needs and budget. More

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Very appreciative. Tony Takov and the financial crew got me what i needed. Great service. Tony Takov and the financial crew got me what i needed. Great service. More

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Exceptional experience! Traded in a Seltos for a larger Sportage. Great experience. Steve Young made it easy and listened well! He made sure I was completely satisfied w Traded in a Seltos for a larger Sportage. Great experience. Steve Young made it easy and listened well! He made sure I was completely satisfied with my experience and my purchase. Highly recommended! More

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