Fulton Benya
Fulton Benya at Ken Ganley Ford Norton

Fulton Benya | Page 20

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
317 Reviews
4.8

317 Reviews

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317 Reviews of Fulton Benya

May 24, 2021

Dealership Rating
Employee Rating

I received fast service on fixing a recall on my 2015 Ford Explorer. Made my appointment a couple of days prior for 8am had it back before 10:30am. They even washed my car! More

by Jillhoffman6645
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2021

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Jill! We appreciate you taking the time to leave us this wonderful feedback!

May 20, 2021

Dealership Rating
Employee Rating

This dealership service department is like no other! Never a wait in the write-up area. Professional service technicians. Excellent service director. Always friendly courteous and always upbeat with a s More

by tlk3062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer , Paul Asano

May 21, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

May 18, 2021

Dealership Rating
Employee Rating

Benga had the guys put my headrest back in after it had been removed for baby seat old people have to have a degree in engineering today More

by Maioneconcrete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2021

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon!

May 14, 2021

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Employee Rating

All was good with the service and the nice service department.All was kind and helpful when i get anything done in the service department More

by SSVCHEVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2021

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

May 13, 2021

Dealership Rating
Employee Rating

Insurance claim. Only reason not getting 5 starts is there were items that did no get fixed in first trip and had to schedule a second appointment that took 13 days to complete. More

by Rschmittjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2021

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

May 10, 2021

Dealership Rating
Employee Rating

Also great customer service and makes u feel like ur very appreciated. I would always and have many times recommend Gangley Ford for a new or used vechile and for service on any vechile. More

by rmontague58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2021

rmontague58 responded

Thanks again team for an other great job well done!

May 10, 2021

Dealership Rating
Employee Rating

Great friendly service. Experts in diagnosing my problem. Had the car back to me in a couple days. Even had a free car wash thrown in. More

by Ranger Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2021

Ken Ganley Ford Norton responded

Thank you so much, Mike, for your kind words, and for taking the time to leave us this wonderful feedback!

May 07, 2021

Dealership Rating
Employee Rating

We brought our car in for a recall. The guys were very nice and completed the work quickly! Car wash was a nice gesture. Thanks!!!!! More

by JDWCROC7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 10, 2021

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

May 06, 2021

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Employee Rating

You guys did an awsome job on my car i will be sending family and friends to your shop and car lot thank you all More

by Hortonlashawn45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Paul Asano

May 06, 2021

Ken Ganley Ford Norton responded

Shawn, Thanks for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon!

May 05, 2021

Dealership Rating
Employee Rating

Always happy going to this dealer. Great work on time. Feel like a member of ford. will come back and recommend them to everyone I can More

by lugnutdan1142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Paul Asano

May 05, 2021

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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