Fulton Benya
Fulton Benya at Ken Ganley Ford Norton

Fulton Benya | Page 21

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
317 Reviews
4.8

317 Reviews

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317 Reviews of Fulton Benya

May 04, 2021

Dealership Rating
Employee Rating

Very friendly, COVID protocols are adhered to. Repair was quick and reasonably priced and resolved my issue. Service department noted my thoughts about the possible causes accurately. A good experience More

by jimcalf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2021

Ken Ganley Ford Norton responded

Thank you, Jim! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

May 01, 2021

Dealership Rating
Employee Rating

Good selection of cars. Good prices. Friendly staff. I really like the service department. Get "The Works", sit in the lounge, enjoy free wi-fi. EZ More

by Mike M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2021

Ken Ganley Ford Norton responded

Mike, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 30, 2021

Dealership Rating
Employee Rating

Always friendly, knowledgeable, and kind. Service with a smile. Rates extremely reasonable and generally backed by a guarantee that you just can't generally get going to a smaller shop. Highly recommend Ful More

by dancing_neonate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

Ken Ganley Ford Norton responded

It's great to hear that Benya and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

April 29, 2021

Dealership Rating
Employee Rating

The service department is always thorough. They have all been courteous. I recommend Ganley Ford any chance I get. I have been a customer for 14 years. More

by RJKLINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2021

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford's service department. We appreciate your business and hope to see you again soon!

April 28, 2021

Dealership Rating
Employee Rating

The service department was very polite. They scheduled my appointment in a timely fashion according to when I was available. They offered me a ride home. They did a great job. More

by cathygilmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Paul Asano, FULTON BENYA

Apr 29, 2021

Ken Ganley Ford Norton responded

Cathy, thank you for your very kind review. We strive to make sure that all of our customers leave happy, so it's great to hear about your excellent experience here at Ganley Ford.

April 28, 2021

Dealership Rating
Employee Rating

The part was in stock & my door was fixed in a timely & professional manner. Fulton Benya is the best! I’ll be back! Thank you More

by JOYR922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2021

Ken Ganley Ford Norton responded

Joy, Thank you for your business and this review. We're happy to hear Benya and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 28, 2021

Dealership Rating
Employee Rating

Great dealership, very friendly staff. Fast service and a pleasant experience. I will definitely be coming back for my service and part's needs. Thanks More

by carlvelleca60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2021

Ken Ganley Ford Norton responded

Thank you so much, Carl, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ganley Ford. Please don't hesitate to reach out if you need anything else.

April 27, 2021

Dealership Rating
Employee Rating

Always have excellent service. Knowledgeable and friendly. If it looks like my car will be there awhile, they always have a loaner ready for me. More

by rrspore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2021

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

April 24, 2021

Dealership Rating
Employee Rating

Very friendly there visit was a recall.. sales person actually called me back when car was finished. Very phone friendly.will return when needed.good job. More

by Wade
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 25, 2021

Ken Ganley Ford Norton responded

It has been a pleasure serving you, Wade. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

April 23, 2021

Dealership Rating
Employee Rating

Very good sevice and they provided me with a courtesy ride to and from the shop while my vehicle was being repaired..thank you guys More

by unitahood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Paul Asano

Apr 23, 2021

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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