Fulton Benya
Fulton Benya at Ken Ganley Ford Norton

Fulton Benya | Page 27

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
319 Reviews
4.8

319 Reviews

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319 Reviews of Fulton Benya

November 21, 2020

Dealership Rating
Employee Rating

I had a service appointment. I made the appointment online which was convenient for me. They were good about using masks and social distancing. Would go back. More

by starlingbonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2020

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

November 19, 2020

Dealership Rating
Employee Rating

Ganley is my go to for service on my Ford vehicles. Fulton in the service department always takes really care of me when I need work done More

by Nailer285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2020

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again.

November 17, 2020

Dealership Rating
Employee Rating

Benya was very friendly and knowledgable about my vehicle. I asked for information regarding a hitch and he took the time to locate information and even printed it out for me to take home. Thanks so More

by hooperk62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2020

Ken Ganley Ford Norton responded

Hello, Thanks for sharing your thoughts about your experience working with Benya here at Ganley Ford. We appreciate your business and hope to see you again soon!

November 17, 2020

Dealership Rating
Employee Rating

I love my service experience every time at Ganley Ford! I have had multiple vehicles serviced through the years and they never disappoint my expectations More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, John Kirchenbauer, Scott Spath , John Asano, Paul Asano

Nov 17, 2020

Ken Ganley Ford Norton responded

Thank you, Matt! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

November 17, 2020

Dealership Rating
Employee Rating

I spent over 2200.00 dollars and there was trash balled up on the seat plastic and paper mat balled up on the floor. Had my car for 3 days and didn't even wash it. More

by Dlee44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 14, 2020

Dealership Rating
Employee Rating

My daughter and I each own a later model Ford Focus . Whenever we need service we bring our cars here because we can usually get in right away and the service is fast and done right and at a reasonable p More

by Wadebrunner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2020

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 11, 2020

Dealership Rating
Employee Rating

Great job and costumer service as always!! You all do great work and are so kind every time I come in to get my car worked on. More

by DANC4EVER87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , John Asano, Paul Asano

Nov 12, 2020

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 11, 2020

Dealership Rating
Employee Rating

I feel very pleased with the work that was completed. Fulton kept me informed about the process and the pricing. I was also accommodated with a courtesy car so that I could continue to work and my client More

by Jackuelyn Towne-Roese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2020

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

November 04, 2020

Dealership Rating
Employee Rating

Service rep Fulton was thoughtful responsive professional and made sure I understood everything about my repair. He made sure I had multiple ways to both drop off and pickup my vehicle. More

by Martyganzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2020

Ken Ganley Ford Norton responded

Thank you for your business and this review, Marty. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 02, 2020

Dealership Rating
Employee Rating

I was there at 8 and was done by 10:30. They explained when there was a delay to pick up the part. My car was washed. More

by towanda728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2020

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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