Fulton Benya
Fulton Benya at Ken Ganley Ford Norton

Fulton Benya | Page 26

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
313 Reviews
4.7

313 Reviews

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313 Reviews of Fulton Benya

December 09, 2020

Dealership Rating
Employee Rating

Excellent service,very professional,the service techs seem to be very knowledgeable.I have recommended you to family and friends,very polite,friendly,good atmosphere More

by wjmichael2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Asano

Dec 10, 2020

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 04, 2020

Dealership Rating
Employee Rating

Very cordial and courteous! Explained everything well. Would use again and recommend! Checked my tire pressure and refilled too. Keep up the good work! Top shelf More

by Gamehawking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Paul Asano

Dec 04, 2020

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

December 03, 2020

Dealership Rating
Employee Rating

My salesman Aaron Forsythe was wonderful. I told him that I was on total Disabiliity and ask if they would be able to help me. He said yes, I told him I look at some cars on line and like the Ford Focus it w More

by weedhopper430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forsythe

Dec 04, 2020

Ken Ganley Ford Norton responded

We are very happy to hear that Aaron provided you with such a positive experience! We sincerely value your business and hope you'll enjoy your new Focus.

December 01, 2020

Dealership Rating
Employee Rating

Service department was excellent, my vehicle was done in a timely manner, everyone was friendly and helpful, the technician did a great job on my vehicle! More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath

Dec 01, 2020

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you, Paul!

November 21, 2020

Dealership Rating
Employee Rating

I had a service appointment. I made the appointment online which was convenient for me. They were good about using masks and social distancing. Would go back. More

by starlingbonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2020

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

November 19, 2020

Dealership Rating
Employee Rating

Ganley is my go to for service on my Ford vehicles. Fulton in the service department always takes really care of me when I need work done More

by Nailer285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2020

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again.

November 17, 2020

Dealership Rating
Employee Rating

Benya was very friendly and knowledgable about my vehicle. I asked for information regarding a hitch and he took the time to locate information and even printed it out for me to take home. Thanks so More

by hooperk62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2020

Ken Ganley Ford Norton responded

Hello, Thanks for sharing your thoughts about your experience working with Benya here at Ganley Ford. We appreciate your business and hope to see you again soon!

November 17, 2020

Dealership Rating
Employee Rating

I love my service experience every time at Ganley Ford! I have had multiple vehicles serviced through the years and they never disappoint my expectations More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, John Kirchenbauer, Scott Spath , John Asano, Paul Asano

Nov 17, 2020

Ken Ganley Ford Norton responded

Thank you, Matt! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

November 17, 2020

Dealership Rating
Employee Rating

I spent over 2200.00 dollars and there was trash balled up on the seat plastic and paper mat balled up on the floor. Had my car for 3 days and didn't even wash it. More

by Dlee44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2020

Ken Ganley Ford Norton responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.

November 14, 2020

Dealership Rating
Employee Rating

My daughter and I each own a later model Ford Focus . Whenever we need service we bring our cars here because we can usually get in right away and the service is fast and done right and at a reasonable p More

by Wadebrunner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2020

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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