GARLAND ROBINSON | Page 45
SERVICE MANAGER
Shottenkirk Toyota Granbury
5100 U.S. 377
Granbury, TX 76049
688 Reviews
Write a Review688 Reviews of GARLAND ROBINSON
September 29, 2021
Friendly knowledgeable staff from time of arrival through completion. Completes tasks in a timely manor with competitive pricing. completion. Completes tasks in a timely manor with competitive pricing. More
Other Employees Tagged: CARI SIMPSON , Kori Daugherty
September 28, 2021
I had a 2:30 appointment and it took an 1 hour and 45 minutes to service my vehicle. I feel this is approximately 1 hour too long. I put that I would recommend this dealership to others but this is not minutes to service my vehicle. I feel this is approximately 1 hour too long. I put that I would recommend this dealership to others but this is not the first time I have had to wait too long. When I first bought this truck I was super pleased with the service departments time efficiency. More
Other Employees Tagged: CARI SIMPSON
September 23, 2021
My tires were all at 24psi after they did a tire rotation...I had to inflate them when I arrived home. rotation...I had to inflate them when I arrived home. More
Other Employees Tagged: CARI SIMPSON
September 17, 2021
They took very good care of my truck. My only issue is that the tech misunderstood the service advisor and replaced the cabin air filter, (it actually needed it). The issue is that I didn't know about it that the tech misunderstood the service advisor and replaced the cabin air filter, (it actually needed it). The issue is that I didn't know about it until it was time to pick up my truck. No one called to tell me it had been done. I was shown the old filter and told they could put it back in if I didn't want to pay for it. In my opinion it was there mistake and I shouldn't have had to pay for it. I also believe they were sure that I would once I saw it. That's not quite right to me. More

