GARLAND ROBINSON
GARLAND ROBINSON at Shottenkirk Toyota Granbury

GARLAND ROBINSON | Page 69

SERVICE MANAGER

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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4.9
688 Reviews
4.9

688 Reviews

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688 Reviews of GARLAND ROBINSON

April 16, 2020

Dealership Rating
Employee Rating

Easy and as Expected. As expected service and they washed my car. I bring all my cars here. The service writers are attentive and Kim is the best parts person in the busine More

by J_LGN82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: KIM MOORE , Jeff Logan

April 08, 2020

Dealership Rating
Employee Rating

professional Overall good experience. Staff friendly and knowledgeable. Always smiling faces to greet me and quick to address the service needs of my truck. I will More

by PETE30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates

Apr 13, 2020

Shottenkirk Toyota Granbury responded

Pete, Thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 06, 2020

Dealership Rating
Employee Rating

Wonderful friendly service with a personal touch. It is trying times and Garland did a great job keeping social distancing possible while completing the service in a professional manner. More

by H2OSKI1
Recommend Dealer
Yes
Apr 06, 2020

Shottenkirk Toyota Granbury responded

Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 01, 2020

Dealership Rating
Employee Rating

Maintenance I had my 30,000 mile check up & oil change. Service was quick. I felt no threat from corona virus in the spacious waiting area which was clean open & More

by WNAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hunter Poimbeauf

Apr 03, 2020

Shottenkirk Toyota Granbury responded

Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 27, 2020

Dealership Rating
Employee Rating

Garland was very professional and courteous. My car was still pulling to the right after it was serviced in February. With the coronavirus going on could not return sooner. More

by BBSBEARS29
Recommend Dealer
Yes
Mar 30, 2020

Shottenkirk Toyota Granbury responded

We thank you for providing this feedback to us! We are glad that your vehicle was serviced and you enjoyed your experience. We hope to see you again soon and stay safe!

March 18, 2020

Dealership Rating
Employee Rating

Service was professional and done in timely manner. When making the appt by phone the employee updated all my information. Then at car drop off another employee confirmed the info. But when calling to te More

by REIDJK3
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON

Mar 19, 2020

Shottenkirk Toyota Granbury responded

Thank you for sharing your feedback with us! Our team works hard to make sure our customers are taken care of when they visit our dealership. We appreciate your feedback because it helps us to grow as a dealership. We will be taking your feedback and making sure we get it fixed for the next time. Thanks again!

March 18, 2020

Dealership Rating
Employee Rating

Had a oil change and a wash, the wash pulled off the front hood clip, no attempt to make it right. Just a poor attempt to place blame that it was because the clip is painted. The retainers are shot and More

by ONERICKONE
Recommend Dealer
No

Other Employees Tagged: CARI SIMPSON , John Beckler, Ashton Morales, Hunter Poimbeauf, David Scott, Not listed so all got 2stars

February 29, 2020

Dealership Rating
Employee Rating

55000 mile service performed quickly and professionally. They showed me the cabin air filter and gave me the choice to replace it. Car washed and vacuumed after service. great job More

by JACK.MARTIN
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON

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