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GARY RUTH
95 Reviews
Dealership Experience
6 yrs, 4 mos
Industry Experience
6 yrs, 4 mos
Languages Spoken
English
95 Reviews
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95 Reviews of GARY RUTH
July 04, 2023
Service was horrible. Communication was horrible. Multiple phone calls just to find out what was going on with my vehicle, no phone calls back. Communication was horrible. Multiple phone calls just to find out what was going on with my vehicle, no phone calls back. More
by DKOTABLU
Verified CustomerOther Employees Tagged: Unsure
March 01, 2023
Worst experience of my life 4and a half months of xxxx then when we do get the car back after over and over phone calls that none answers the phones. They didn’t attach the bumper and fender well it fell then when we do get the car back after over and over phone calls that none answers the phones. They didn’t attach the bumper and fender well it fell off what a sorry place this is I will tell everyone. Went for engine had to replace transmission to which had nothing wrong with it you suck I’m in sales 31 years I will tell everyone I come across was supposed to have rental but nope. This is my sons car you had almost 5 months and he had no way to work. I appreciate the sorry service in every way from top to bottom is terrible More
by leongraham40
Other Employees Tagged: Farouq Alattar, Brooke Barnes, Macario Jaimes, Maya Ybarra
February 26, 2023
Dealing with the folks at Genesis of Tulsa was more professional and less confrontational than what I've found at most dealerships. They were accommodating to my needs/wishes and were flexible enough t professional and less confrontational than what I've found at most dealerships. They were accommodating to my needs/wishes and were flexible enough to keep me engaged in the buying process until I purchased the vehicle. More
by geneboerner
Other Employees Tagged: George Allen, Michael Martin, Jason Weston, Maya Ybarra
February 18, 2023
Great service with great people. They were very quick, very detailed and made the entire process seamless. They were very quick, very detailed and made the entire process seamless. More
by RANDY.SMITH0
Other Employees Tagged: Megan Barham , Farouq Alattar, George Allen, Ryan Cochran, Maya Ybarra
August 19, 2022
Despite the construction they had wonderful customer service and everyone was really helpful the service process service and everyone was really helpful the service process More
by Abbynroesslein
Other Employees Tagged: Farouq Alattar, Brooke Barnes, Ryan Cochran, Faith Condrey, Haily Dufrene, Joe Glenn, Arlee Gore, Markienna Turner
August 04, 2022
This facility has horrible service. I have the maintenance program which includes filters. They have not changed them on the correct mileage and when I inquire about them not doing the I have the maintenance program which includes filters. They have not changed them on the correct mileage and when I inquire about them not doing there job, I’m told their is nothing they can do because it’s not stated for my next oil change. Which leaves me paying for filters two times. They don’t even care to try and work with you or be sensitive to the subject. Instead I’m given multiple numbers and told the manager won’t be able to talk to me and I could call and leave a message. I call genesis and they were a breath of fresh air and able to fix the problem. They was also lied to saying they changed my cabin filter, when they told me they have been on back order. These people are a complete joke and I will be finding another genesis dealership that have better people skills and trustworthy people even if I have to drive out my way. More
by no_turnin_back2010
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