GARY RUTH

Poor service Dealer relies on text to communicate for their service department. When you call in the morning after they open, they have no live person to talk to. You can't even connect to service to lea their service department. When you call in the morning after they open, they have no live person to talk to. You can't even connect to service to leave a message. They did not test drive the car to hear a loud noise after "fixing" my air conditioner, before returning it to me. I had to return again to address that. Megan was good in trying to follow up, More

by gemologists Verified Customer Verified Customer

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Great service. My car was looked over and was given a report on what was needed to be looked at. And recommend services that were due at my mileage. My car was looked over and was given a report on what was needed to be looked at. And recommend services that were due at my mileage. More

by XLH98HD Verified Customer Verified Customer

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Bought My car last month only drove it a couple of days. It's been in a shop every sent. Still haven't gotten it back. It's been in a shop every sent. Still haven't gotten it back. More

by FLPLCP Verified Customer Verified Customer

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Worst dealership, crooked thieves . Would never do business with. Took my down payment and sold me a lemon. Car lasted 18 days before the engine light came on. Car had over $8k in is Would never do business with. Took my down payment and sold me a lemon. Car lasted 18 days before the engine light came on. Car had over $8k in issues on a $5k car. Oh and had to just pay $162.50 at service for diagnostic fee on a car they knew xxxx well was a lemon. My hope is then go belly up. Screwed me so screw you!! I would recommend 0 stars but it is not an option More

by eterry0 Verified Customer Verified Customer

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I appreciate the work the perform on my car, in spite of the circumstances of all the renovations taking place. the circumstances of all the renovations taking place. More

by suzanne-watts Verified Customer Verified Customer

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Service was horrible. Communication was horrible. Multiple phone calls just to find out what was going on with my vehicle, no phone calls back. Communication was horrible. Multiple phone calls just to find out what was going on with my vehicle, no phone calls back. More

by DKOTABLU Verified Customer Verified Customer

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Had no problems at all on a recall that we had on our 2016 Hyundai 2016 Hyundai More

by KDELOZIER Verified Customer Verified Customer

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I'm not a local shopper, but Gary was nice enough to help me with my issue. me with my issue. More

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Worst experience of my life 4and a half months of xxxx then when we do get the car back after over and over phone calls that none answers the phones. They didn’t attach the bumper and fender well it fell then when we do get the car back after over and over phone calls that none answers the phones. They didn’t attach the bumper and fender well it fell off what a sorry place this is I will tell everyone. Went for engine had to replace transmission to which had nothing wrong with it you suck I’m in sales 31 years I will tell everyone I come across was supposed to have rental but nope. This is my sons car you had almost 5 months and he had no way to work. I appreciate the sorry service in every way from top to bottom is terrible More

by leongraham40 Verified Customer Verified Customer

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Dealing with the folks at Genesis of Tulsa was more professional and less confrontational than what I've found at most dealerships. They were accommodating to my needs/wishes and were flexible enough t professional and less confrontational than what I've found at most dealerships. They were accommodating to my needs/wishes and were flexible enough to keep me engaged in the buying process until I purchased the vehicle. More

by geneboerner Verified Customer Verified Customer

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