Dealership Experience
6 yrs, 1 mo
Industry Experience
6 yrs, 1 mo
Languages Spoken
English
92 Reviews
Write a Review92 Reviews of GARY RUTH
August 04, 2020
I had a service appointment on a Saturday and was told there was a shuttle to take me back home but this weekend was not available mgr took me home there was a shuttle to take me back home but this weekend was not available mgr took me home More
Other Employees Tagged: Megan Barham , Taylor Johnson, Stacy Mitchell, Brenda Monroe, Greg Stutzman, Lee Wallace, Service Department
August 02, 2020
I took my 2013 Sonata here for recall service. The service was provided promptly and the staff noted other maintenance items and their relative importance. The service advisor (Gary Ruth) was consiste service was provided promptly and the staff noted other maintenance items and their relative importance. The service advisor (Gary Ruth) was consistently courteous and thorough and other staff were helpful in providing reminders of my appointment. More
August 01, 2020
Thank you Gary I was very pleased with the service done on my Santa Fe XL I was kept informed on the status of my vehicle while i was waiting for it. I was very pleased with the service done on my Santa Fe XL I was kept informed on the status of my vehicle while i was waiting for it. More
July 31, 2020
Great Job I took my vehicle for service work for the first time to Tulsa Hyundai and I was beyond satisfied with their work and professionalism. The service ad I took my vehicle for service work for the first time to Tulsa Hyundai and I was beyond satisfied with their work and professionalism. The service advisor was very helpful and addressed any issues/concerns I had on my vehicle. Thank you. More
July 29, 2020
Thanks Every one was great. It was a very difficult situation, my daughters car had to be towed there and she is in another state for school- every one was q Every one was great. It was a very difficult situation, my daughters car had to be towed there and she is in another state for school- every one was quick to respond and keep us updated. More
July 28, 2020
Way overpriced. They charged $269 for a transmission flush, and neglected to mention that price doesn't include labor. I guess that's just for the ATF. I have the " They charged $269 for a transmission flush, and neglected to mention that price doesn't include labor. I guess that's just for the ATF. I have the "Royal Treatment" package which doesn't seem to buy anything since I also had to pay for the oil change. More
July 28, 2020
Usually prompt I had an appointment at 9:45 and arrived there approximately 9:30. I was having a radiator flush. I finally called approximately 14:30 to see if my I had an appointment at 9:45 and arrived there approximately 9:30. I was having a radiator flush. I finally called approximately 14:30 to see if my car was ready. I had a number of things I needed to do Saturday and having to wait and finally call held me up. I wasn't able to get to all the locations I needed to before they closed. Two things: 1. The price was more than I had been quoted: $165 verses $180. 2. When I got home I noticed two small scratches on the back bumper. Since the scratches were safety yellow I can only assume they were from a piece of equipment used in the shop. More
July 21, 2020
The dealership is very clean, the waiting room was very plush. All of the advisors were very professional and seemed eager to help. My particular repair was covered by warranty, but they even vacuumed and plush. All of the advisors were very professional and seemed eager to help. My particular repair was covered by warranty, but they even vacuumed and washed my vehicle which was nice! More
Other Employees Tagged: Megan Barham , Stacy Mitchell, Greg Stutzman, Lee Wallace
July 09, 2020
Unorganized. Lack of staff meant long wait. I was handed my key when work was done and sent to the parking lot to find my car. My car was blocked in by another car. Had to go back inside for help. Really? my key when work was done and sent to the parking lot to find my car. My car was blocked in by another car. Had to go back inside for help. Really? They blamed the “new guy” which is completely unprofessional. At least he was friendly and tried to help. More
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