GIGI DEMIROVSKI | Page 4

I worked with Preston O’Sadnick at Bill Jacobs BMW on the purchase of a 2025 M340i xDrive. Preston was always professional, positive, and accommodating as we worked to find the right car for me. I was orig purchase of a 2025 M340i xDrive. Preston was always professional, positive, and accommodating as we worked to find the right car for me. I was originally looking for a used vehicle but decided to buy new instead. There was one 2024 M340i xDrive on the lot that suited my needs, but I dragged my feet and someone else reserved it. I ended up customizing and reserving an inbound unit. At no point did Preston ever try to up-sell or pressure me to buy. I completed the order on August 11 and was given a late October, early November timeframe for delivery. The manufacturing and shipping Fates aligned, and the car arrived September 24. I took delivery on the 25th. There was always clear communication and updates provided by Preston, as well as the General Manager, Mike Alder. Preston went beyond what I’ve experienced from other salespeople to earn my business, and I received a substantial discount off MSRP. I know the dealership still made a solid profit, but I feel the deal was very fair. During the purchase process, everything went very smoothly and quickly. I worked with April in Finance, who was also very professional and efficient. She went over the various incentive packages and was willing to discuss “a la carte options.” We even negotiated a discount on the wheel, tire, windshield, paintless dent repair, and key package. Again, there was no pressure to buy any of the incentive or warranty packages. I highly recommend Bill Jacobs BMW overall and Preston O’Sadnick, in particular. More

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We had a great car buying experience with Giovonna and the Bill Jacobs Team. From the day we requested a test drive all the way to the day we picked up the new car Giovonna was very responsive to emails the Bill Jacobs Team. From the day we requested a test drive all the way to the day we picked up the new car Giovonna was very responsive to emails and any questions that we had. She was very knowledgeable about the car and the features during our test drive and was able to help us find the exact car we were looking for. We were always welcomed right when we walked into the dealership from the greeter team which was also nice. The whole process was very smooth and we felt good when we left. We would recommend Bill Jacobs and definitely Giovonna to anyone looking for a new BMW. More

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Sales person (Stefan) and all related staff and management was well informed, easy to work with and responsive. They made the entire process easy and logical. management was well informed, easy to work with and responsive. They made the entire process easy and logical. More

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I have been leasing cars from Bill Jacobs for me and my husband for the past 13 +years. I work with Husain sheikhani whose very knowledgeable nice easy to deal with I recommend him 100%. husband for the past 13 +years. I work with Husain sheikhani whose very knowledgeable nice easy to deal with I recommend him 100%. More

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Bill Jacobs BMW was a great experience from beginner to end. We worked with Stefan and Gigi and they were very helpful through the process. We built a new vehicle and were always kept in the loop throughou end. We worked with Stefan and Gigi and they were very helpful through the process. We built a new vehicle and were always kept in the loop throughout production and shipping. I would highly recommend purchasing from this dealership More

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Both my father and myself drove from Milwaukee to buy our cars from Bill Jacobs BMW. We both had the pleasure of working with Jose Vargas and our experience was outstanding. While there are other BMW dealers cars from Bill Jacobs BMW. We both had the pleasure of working with Jose Vargas and our experience was outstanding. While there are other BMW dealerships much closer to our houses, it is well worth the trip to Naperville to work with Jose and the entire team here. Even Team Harry came through for us in a big way! More

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Professional and Knowledgeable staff. Helpful in all respects. Respectful of my time. A pleasant buying experience Helpful in all respects. Respectful of my time. A pleasant buying experience More

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My visit to Bill Jacobs was a great one. I was greeted by JJ who talked me through the 230i. He introduced me to Maggie my sales person. Maggie was wonderful to work with. No games and gave I was greeted by JJ who talked me through the 230i. He introduced me to Maggie my sales person. Maggie was wonderful to work with. No games and gave me a very fair price. She gave me frequent updates on the car I ordered. Maggie is the best, very personable, knowledgeable and gave excellent customer service. When the car was ready to be picked up I was in and out in under an hour. I had the very best car buying experience at Bill Jacobs. This is my 7th car I’ve bought from them. Get over there and see Maggie!! More

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Mike Collins has always provided exceptional service, highly recommend Bill Jacobs for all sales and service! highly recommend Bill Jacobs for all sales and service! More

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Harry Giaos was very cordial, patient and professional. He is an exemplary salesman. Gigi was very nice and professional. Jessica was very nice in walking me through the car and the features. She wi He is an exemplary salesman. Gigi was very nice and professional. Jessica was very nice in walking me through the car and the features. She will make a great saleslady. I encountered challenges with the accounts manager. She displayed condescension, rudeness, and a lack of attentiveness. I nearly left the dealership, but Amir, the accounts director, intervened and addressed my issue in a constructive manner. Amir’s professionalism impressed me, and I ultimately purchased the necessary package. His attentive listening and prompt resolution were commendable. More

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