20 Reviews
Write a Review20 Reviews of GIOVONNA MONTALVO
May 09, 2024
Purchased a 2024 M2 and had great experience. The entire team at Bill Jacobs BMW made it seamless. Giovanna was fabulous and answered all my questions. Get the manual transmission M2 as this i The entire team at Bill Jacobs BMW made it seamless. Giovanna was fabulous and answered all my questions. Get the manual transmission M2 as this is probably my favorite car I have ever driven. More
Other Employees Tagged: Mike Alder, GIGI DEMIROVSKI
April 30, 2024
Mike Collins was great as always. He is very friendly and helpful and definitely knows what he's talking about. Always keeps me updated on repairs so I don't even have to call to find He is very friendly and helpful and definitely knows what he's talking about. Always keeps me updated on repairs so I don't even have to call to find out. He's great More
Other Employees Tagged: Maggie Bernard , Mike Collins
March 18, 2024
Giovonna Montalvo made my experience excellent. Her responsiveness and professionalism was top notch. She made my experience worth driving an hour to get to the dealership Her responsiveness and professionalism was top notch. She made my experience worth driving an hour to get to the dealership More
Other Employees Tagged: Mike Alder, Khalil Guissé
March 16, 2024
Had a selection of the model I was interested in. Conducted the whole negotiation over text and was very smooth. Giovanna was a pleasure to work with. Definitely will be a repeat customer. Conducted the whole negotiation over text and was very smooth. Giovanna was a pleasure to work with. Definitely will be a repeat customer. More
Other Employees Tagged: Finance lasy was great too
March 03, 2024
I recently purchased a new BMW X5 at this location and was totally impressed by the exceptional customer service I experienced, which surpassed my expectations. Giovonna was very patient and knowledgeab was totally impressed by the exceptional customer service I experienced, which surpassed my expectations. Giovonna was very patient and knowledgeable and took the time to address my questions. The rest of the team were very supportive as well , and I would highly recommend this dealership !! More
Other Employees Tagged: Mike Alder, GIGI DEMIROVSKI
February 16, 2024
Working with Giovonna at the BMW Bill Jacob store was an absolute pleasure. Her patience and expertise were evident from the moment we walked in. As first-time BMW buyers, my wife and I were initially overw absolute pleasure. Her patience and expertise were evident from the moment we walked in. As first-time BMW buyers, my wife and I were initially overwhelmed, but Giovonna's guidance and support made the entire process smooth and stress-free. She took the time to understand our needs and preferences, ensuring that we found the perfect fit. We couldn't be happier with our experience and highly recommend Bill Jacobs BMW at Naperville and look for Giovonna for a seamless car-buying journey More
December 09, 2023
Giovanna at Bill Jacobs BMW is excellent to work with. We have purchased two cars from her. Her client service and relationship skills are excellent and she works very hard to get you everything you want We have purchased two cars from her. Her client service and relationship skills are excellent and she works very hard to get you everything you want at the best price possible. We love working with the entire staff at Bill Jacobs. More
December 08, 2023
I recently had the pleasure of purchasing a new BMW X7 2024 and I wanted to share my exceptional experience, particularly due to the outstanding service provided by Giovanna Montalvo From the moment we 2024 and I wanted to share my exceptional experience, particularly due to the outstanding service provided by Giovanna Montalvo From the moment we entered the dealership, welcomed us with professionalism and warmth. Her extensive knowledge was evident, as she expertly guided us through the features and specifications, helping us find the perfect fit for our needs and preferences. The level of customer service was exceptional as Giovanna went above and beyond to ensure that every aspect of buying experience was pleasant. I would highly recommend Giovanna to anyone considering a BMW purchase. Her expertise, professionalism and commitment to customer satisfaction is truly commendable. More
November 21, 2023
Thank you for always providing outstanding customer service! A shoutout to Giovonna, who assisted during my recent car purchase!!! service! A shoutout to Giovonna, who assisted during my recent car purchase!!! More
Other Employees Tagged: Mike Alder, Shaun Patterson