GIOVONNA MONTALVO
GIOVONNA MONTALVO at Bill Jacobs BMW
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GIOVONNA MONTALVO

BMW Client Advisor

Bill Jacobs BMW

2495 Aurora Ave
Naperville, IL 60540

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4.8
20 Reviews
4.8

20 Reviews

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20 Reviews of GIOVONNA MONTALVO

May 09, 2024

Dealership Rating
Employee Rating

Purchased a 2024 M2 and had great experience. The entire team at Bill Jacobs BMW made it seamless. Giovanna was fabulous and answered all my questions. Get the manual transmission M2 as this i More

by brian beeman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Alder, GIGI DEMIROVSKI

April 30, 2024

Dealership Rating
Employee Rating

Mike Collins was great as always. He is very friendly and helpful and definitely knows what he's talking about. Always keeps me updated on repairs so I don't even have to call to find More

by m3enthused
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maggie Bernard , Mike Collins

May 03, 2024

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. We are always more than happy to assist you if anything else comes up. Take care!

March 18, 2024

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Employee Rating

Giovonna Montalvo made my experience excellent. Her responsiveness and professionalism was top notch. She made my experience worth driving an hour to get to the dealership More

by egoodes
Recommend Dealer
Yes

Other Employees Tagged: Mike Alder, Khalil Guissé

Mar 20, 2024

Bill Jacobs BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 16, 2024

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Had a selection of the model I was interested in. Conducted the whole negotiation over text and was very smooth. Giovanna was a pleasure to work with. Definitely will be a repeat customer. More

by Litch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Finance lasy was great too

Mar 18, 2024

Bill Jacobs BMW responded

Hi Litch, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 18, 2024

Bill Jacobs BMW responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always happy to assist you if anything else comes up. Take care!

March 03, 2024

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Employee Rating

I recently purchased a new BMW X5 at this location and was totally impressed by the exceptional customer service I experienced, which surpassed my expectations. Giovonna was very patient and knowledgeab More

by raviraman17
Recommend Dealer
Yes

Other Employees Tagged: Mike Alder, GIGI DEMIROVSKI

Mar 05, 2024

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Thanks again for the recommendation, and have an amazing day!

February 16, 2024

Dealership Rating
Employee Rating

Working with Giovonna at the BMW Bill Jacob store was an absolute pleasure. Her patience and expertise were evident from the moment we walked in. As first-time BMW buyers, my wife and I were initially overw More

by apurva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2024

Bill Jacobs BMW responded

Hi Apurva, we're happy to hear you had such a great experience with Giovonna! Thanks for the recommendation, and have an amazing day!

December 09, 2023

Dealership Rating
Employee Rating

Giovanna at Bill Jacobs BMW is excellent to work with. We have purchased two cars from her. Her client service and relationship skills are excellent and she works very hard to get you everything you want More

by Rmalho2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2023

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

Dec 11, 2023

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! If you have any further questions, please give us a call. We're always happy to help!

December 08, 2023

Dealership Rating
Employee Rating

I recently had the pleasure of purchasing a new BMW X7 2024 and I wanted to share my exceptional experience, particularly due to the outstanding service provided by Giovanna Montalvo From the moment we More

by minnubhaikirrak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2023

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2023

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Employee Rating

Dealership is great. Everyone is very friendly. The facility is super clean. I highly recommend using this dealership. More

by Gnadel32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2023

Bill Jacobs BMW responded

Hi, we are so happy to read such a great review about Bill Jacobs BMW! Thanks for the recommendation, and have an amazing day!

Dec 09, 2023

Bill Jacobs BMW responded

Hi, we appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 21, 2023

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Employee Rating

Thank you for always providing outstanding customer service! A shoutout to Giovonna, who assisted during my recent car purchase!!! More

by Aidee Jardon
Recommend Dealer
Yes

Other Employees Tagged: Mike Alder, Shaun Patterson

Nov 23, 2023

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Feel free to reach out to us if you need anything. Have a wonderful day.

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