Gabe Naylor

Check invoice. Amount doesn't add up. New Scam Misc. and Insurance fee for oil change? There is no detail explaining whar it ia or what it covers. Coupon 79.95 Oil Amount doesn't add up. New Scam Misc. and Insurance fee for oil change? There is no detail explaining whar it ia or what it covers. Coupon 79.95 Oil change. Total almost $100. Have all my receipts from past services. This is a new dealer scam. Go elsewhere. More

by goiahawks80 Verified Customer Verified Customer

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The people at Toyota of Des Moines were courteous and helpful. I would highly recommend them to friends and family. helpful. I would highly recommend them to friends and family. More

by karhockins_tcbs Verified Customer Verified Customer

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Easy to schedule appointments. I thought it took a long time for appointment but Gabe told me it was bc of over noon hour. I just need to remember to schedule earlier in the day. I thought it took a long time for appointment but Gabe told me it was bc of over noon hour. I just need to remember to schedule earlier in the day. More

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Fast through and accommodating service as always. We always enjoy the service Toyota of Des Moines grimes provides. It's easy efficient and hassle free. Thank you so much. We always enjoy the service Toyota of Des Moines grimes provides. It's easy efficient and hassle free. Thank you so much. More

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Promptly getting me in, comfortable waiting rooms, and getting me on the way when service was done. getting me on the way when service was done. More

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Prompt and friendly They were prompt , friendly. Someone came to help us They were prompt , friendly. Someone came to help us immediately. Someone came to help us They were prompt , friendly. Someone came to help us immediately. More

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Good Good . ..staff was very nice and respectful.... the sitting areas looked clean and organized ..staff was very nice and respectful.... the sitting areas looked clean and organized More

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Efficient and helpful Nothing more needs to be said Lisa the scheduler was fantastic! Goodbye the scheduler was fantastic! Goodbye More

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Poor serice. . a 45 min thing took 4.5 hours, Was promised a ride w shuttle, and ended up no ride available.. Bad day!! . a 45 min thing took 4.5 hours, Was promised a ride w shuttle, and ended up no ride available.. Bad day!! More

by TAHOE1107 Verified Customer Verified Customer

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Excellent customer service Excellent customer service honest company friendly staff and knowledgeable of their job honest company friendly staff and knowledgeable of their job More

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