Gabriel Freire | Page 31

Gabriel was very good and hep me in everything that I need to decide which model I wanted. He was very friendly and very dedicated! need to decide which model I wanted. He was very friendly and very dedicated! More

by MISIMOES73 Verified Customer Verified Customer

Print

Bad experience all around. I had an appointment to meet with a salesman, who wasn’t there that day. I got multiple stories as to why, ranging from he always does this, to management sent him to deliver a c with a salesman, who wasn’t there that day. I got multiple stories as to why, ranging from he always does this, to management sent him to deliver a car to another dealership, to his grandmother was sick. Then when they finally got another sales guy, who was nice, a more senior guy stepped in and took over. Then the process took over 5 hours. 5 hours! And they had already taken the tag off my old car, so I couldn’t even leave. I felt like I was a hostage. Not to mention all of their hidden fees!! Somewhere along the way my sunglasses went missing. The car I got was a certified pre-owned, that was supposed to come with 2 sets of keys, but it only had one. They promised me a new set. They ordered a new one and I got a call saying it was ready to be programmed. When I got there the service department had no idea what I was talking about, thought I was paying for it, then said they didn’t have the key anyway. Eventually they found it and figured out which felt was paying for it (wasn’t me). The process that should have taken 20min took about 2hrs plus a whole lot of aggravation. I am happy with the car, but I’m certainly not going back to this dealership. More

by ERIC WEINER Verified Customer Verified Customer

Print

I am happy with the Acura TLX so far. It drives great. I also really like the warranty package I bought from you. It is nice to know that everything is covered, even the maintenance. also really like the warranty package I bought from you. It is nice to know that everything is covered, even the maintenance. More

by STEVENSTREMI Verified Customer Verified Customer

Print

Jamal and Grabriel did an amazing job. I'm very happy with my purchase. Jamal went above and beyond picking up my vehicle from another location and personally delivering it to my home. with my purchase. Jamal went above and beyond picking up my vehicle from another location and personally delivering it to my home. More

by wcolon13 Verified Customer Verified Customer

Print

I have been to this dealership plenty of times. And for the most part it’s not a headache every time. The service advisors are extremely nice and usually helpful, and most of the employees are pleasant to the most part it’s not a headache every time. The service advisors are extremely nice and usually helpful, and most of the employees are pleasant to be around. They are extremely expensive and take forever to service your vehicle, but they do a good job normally. I brought my vehicle for the 3rd or 4th time in about two years to the dealership because it has been having a problem when idling. After keeping my car for a day they decided they fixed the problem and we could pick it up. The car was having a problem where it would go into limp mode while driving, making it an unsafe and unreliable form of transportation. But nonetheless they said they fixed it so we went to pick it up; within 10 seconds of leaving the dealership the check engine light came on and I brought it straight back to the dealership. They brought it back in the garage and 2 hours later told us they were not going to continue trying to figure out what was wrong with the car unless we paid more money. And this came from the director of service operations himself. He gave us two options: take the car or pay more. And no one knew what was even wrong with the car, it isn’t like they were fixing a problem or replacing parts for me, they were simply just supposed to be helping me find out what is wrong as I am a young female with all these car troubles and I needed help. But nonetheless, it seems this dealership values money over service. More

by marina Verified Customer Verified Customer

Print

Upon my arrival I was a bit annoyed because it took almost 15 minutes to be acknowledged. But Robert my service advisor was pleasant and prompt. almost 15 minutes to be acknowledged. But Robert my service advisor was pleasant and prompt. More

by mahoneyk95 Verified Customer Verified Customer

Print

Great customer service from everyone here at Central Florida. Returning customer and always make me feel comfortable on selecting the right vehicle for my needs. Will continue to buy my business vehicl Florida. Returning customer and always make me feel comfortable on selecting the right vehicle for my needs. Will continue to buy my business vehicles here. More

by Hduarte915 Verified Customer Verified Customer

Print

Jacob Perez was very helpful and Courteous. He made sure I was help and taken care. I will come back again. Thank you very much I was help and taken care. I will come back again. Thank you very much More

by alexisellenmann Verified Customer Verified Customer

Print

First of all the attention at the dealer was fast. They have really friendly people. The salesperson Gabriel was amazing, kind, helpful and clear with every step. have really friendly people. The salesperson Gabriel was amazing, kind, helpful and clear with every step. More

by CMUSAFL Verified Customer Verified Customer

Print

It’s a good dealership that’s all I can say ,they got good service always make sure your car Good before drive it home good service always make sure your car Good before drive it home More

by wheezyzoe876 Verified Customer Verified Customer

Print