Gabriel Martins
Gabriel Martins at Metro Honda

Gabriel Martins | Page 15

Advisor

Metro Honda

540 Route 440 North
Jersey City, NJ 07305

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rated
178 Reviews

Dealership Experience

10 yrs

Languages Spoken

English English

Portuguese Portuguese

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not yet
rated

178 Reviews

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178 Reviews of Gabriel Martins

August 23, 2021

Dealership Rating
Employee Rating

Extremely long wait even with appointment. RF passenger Extremely long wait even with appointment. RF passenger tire in need of air. Problem not resolved-Still feels like the engines is too loud and accel More

by MARGOT614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Metro Honda responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

August 23, 2021

Dealership Rating
Employee Rating

My car stopped working on the light by the dealership as soon as I left the dealership and I have to pay 76 dollars to jump start the car More

by AYYOUBSAIR312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 23, 2021

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

August 23, 2021

Dealership Rating
Employee Rating

Gabriel was very helpful as was all the service department More

by mangeles52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Metro Honda responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

August 18, 2021

Dealership Rating
Employee Rating

Worst service - charging so much for service and repairs . Reporting false repairs .. service is not all good .. Please don’t go to metro Honda service More

by REDDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rachel Terriogo , Jon Butler, William Gonzalez, Christopher Miros, Robert Neuenschwander, Elvis Orellana, Gustavo Rios, Jonathan Torres

Aug 19, 2021

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

August 18, 2021

Dealership Rating
Employee Rating

Fast service and Friendly customer service agent's Gabriel, Gustavoand Jonathan they all great guys and saied the mechanic he is very good . Thanks More

by TAMERMTAHA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Rios, Jonathan Torres

Aug 18, 2021

Metro Honda responded

Thank you for sharing your experience! We are happy to hear that our team was able to assist you. See you soon!

Aug 18, 2021

TAMERMTAHA responded

Thanks for your Great service,👍☺️

August 14, 2021

Dealership Rating
Employee Rating

Very professional and courtious . Service was fast and attentive. Gabriel was very understanding and helpful with my issue with my vehicle. I recommend him to anyone. More

by PORTILLORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2021

Metro Honda responded

Thank you for the five-star review! We are glad to hear of your experience and hope to see you again!

August 13, 2021

Dealership Rating
Employee Rating

I paid 161$ for diagnosis fee and he told me to change the tail light because it has a small hole in it. But I found out that what’s broken is one of the wires that connect to the brake switch was loose a More

by Phillobateer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rachel Terriogo , Jon Butler, William Gonzalez, Christopher Miros, Robert Neuenschwander, Elvis Orellana, Gustavo Rios, Jonathan Torres

Aug 17, 2021

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

August 13, 2021

Dealership Rating
Employee Rating

Shawn was a great and excellent insisting me and making it easy to understand everything I asked. Thank so much also to Luis and Shawn. More

by ROBELUISMARC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachel Terriogo , Jon Butler, William Gonzalez, Christopher Miros, Robert Neuenschwander, Elvis Orellana, Gustavo Rios, Jonathan Torres

Aug 17, 2021

Metro Honda responded

Thank you for the five-star review! We are glad to hear of your experience and hope to see you again!

August 10, 2021

Dealership Rating
Employee Rating

Dealership never returns any of your phone calls and gives and excuse everytime as to why something isn't covered by warranty when it should. More

by DAMARISD7J19899
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Aug 11, 2021

Metro Honda responded

Please allow us to apologize for your experience. At a moment of your convenience, please call me to further discuss. Kind regards, Chris Miros Service and Parts Director 201-451-7111 ext. 1268

August 08, 2021

Dealership Rating
Employee Rating

Deceptive and misleading service. I presented with a broken car key shell, I was told the entire key (including cutting a new one) and transformer needed to be replaced for over $200. Turns out nothing More

by RoystonLewarsjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rachel Terriogo , Jon Butler, William Gonzalez, Christopher Miros, Robert Neuenschwander, Elvis Orellana, Gustavo Rios, Jonathan Torres

Aug 09, 2021

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

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