Gabriel Martins | Page 7

waiting area while you wait for the car that serving is awsome great ambient made a huge room and clean awsome great ambient made a huge room and clean More

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Service area is great. Gabriel Martinez always goes the extra mile to make sure your car is serviced, great communication Gabriel Martinez always goes the extra mile to make sure your car is serviced, great communication More

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I have a good experience and Gabriel was very helpful and kind ..the problem got solved. kind ..the problem got solved. More

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The dealership is busy but they do their best to attend their customers and I didn’t wait that long for my service to be finish . their customers and I didn’t wait that long for my service to be finish . More

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Nice clean and fast service, employees are nice and friendly. I always get my car service here. friendly. I always get my car service here. More

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Service department made my experience at Metro very enjoyable. I will definitely come back for my next appointment. enjoyable. I will definitely come back for my next appointment. More

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Worst Customer Service. Their service department is so bad - don't have words to describe it. Staff is rude and unable to handle basic tasks. Something as simple as drop Their service department is so bad - don't have words to describe it. Staff is rude and unable to handle basic tasks. Something as simple as dropping of a car for Service took 30-45 minutes after which I aborted my attempt and went back home. I escalated to their manager but he does not care. Not sure who hired an incompetent person like him for the job. They then told me drop off the key in the service Dropbox (which they did not check till I called 5 times). My Car was not serviced and was kept overnight. I have had other issues with their service department from day 1. If you tell them there are 5 things wrong with the car - they will fix 2 issues and forget the rest. unprofessional and unreliable. I would recommend everyone to stay away from this dealership. More

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METRO HONDA ON 440 IN JERSEY CITY NJ IS SIMPLY AMAZING . DUE TONMY LOYALTY THEY HELPED ME THE BEST WAY POSSIBLE AND SUCCEEDED . THANK YOU TO MY AMAZING SALESPERSON DAVID BIVINS . I CANNOT THANK HIM ENOUGH ❤ DUE TONMY LOYALTY THEY HELPED ME THE BEST WAY POSSIBLE AND SUCCEEDED . THANK YOU TO MY AMAZING SALESPERSON DAVID BIVINS . I CANNOT THANK HIM ENOUGH ❤️ . More

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I had a hard time in the service department. The person who works in the front desk giving the appointments was lost Seems she gives the appointment without checking anything. She needs to be aware of the who works in the front desk giving the appointments was lost Seems she gives the appointment without checking anything. She needs to be aware of the client needs and work with the team. More

by Ifranco Verified Customer Verified Customer

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Dealership was great, everyone was very friendly and helpful. Smooth process overall and appreciated everything helpful. Smooth process overall and appreciated everything More

by GIANNA.GRAHAM3 Verified Customer Verified Customer

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