Gabriela Armenteros
Gabriela Armenteros at Westshore Honda

Gabriela Armenteros

Customer Service Manager

Westshore Honda

2522 N. Dale Mabry Hwy.
Tampa, FL 33607

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4.7
53 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

53 Reviews

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53 Reviews of Gabriela Armenteros

April 23, 2026

Dealership Rating
Employee Rating

WESTSHORE HONDA is a great dealership. They have friendly service on the sales and maintenance side. More

by leonmcduffie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Irvin

Apr 23, 2026

Westshore Honda responded

Thank you for the five-star rating! We’re delighted our sales and maintenance teams provided friendly support when you picked up your new Honda. We look forward to working with you again.

April 14, 2026

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Employee Rating

Guided to excellent customer service. Ziad was very attentive and caring. Had an amazing experience More

by jeanny855
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ziad

Apr 14, 2026

Westshore Honda responded

Thank you for choosing a new Honda Pilot with us and sharing your experience. We’re thrilled you received caring, attentive service and enjoyed every step. Please reach out anytime if we can support you further.

April 14, 2026

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Employee Rating

UPDATE to my 5-star review-Sales portion went smoothly. Post-sale issue: needed a new temp tag until my state could issue plates. Current tag expiring. Finance dept issues temp tags and the manager was unr More

by Linda.ljt
Recommend Dealer
No

Other Employees Tagged: Damaris

Apr 18, 2026

Westshore Honda responded

Linda, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Apr 18, 2026

Westshore Honda responded

Linda, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Apr 18, 2026

Linda.ljt responded

Hello, I debated as to whether I would leave a poor review, because I know it is made public. However, this experience was so unnecessarily frustrating. The fact that I was not local only exacerbated the situation. Gaby gave me her card the day of the sale and said I should contact her with any issues. When I needed her, it was literally impossible to reach her and she would not respond to messages left for her by staff. My salesperson, Damaris, was very helpful the day of the sale and checked on us as we began our road trip home. However, when I needed help with the expiring tag, she was busy because it was “the end of the month” and never followed up. I just received my WI confirmation of ownership certificate and the color of the car is wrong. I’m hoping Tracy Smith can assist with correction. Thank you for allowing me to share my feedback. I will only buy local cars in the future.

April 02, 2026

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Employee Rating

I’ve had a good experience with the service maintenance at Westshore Honda. Scheduling was easy and the staff was helpful. They explained the services and kept me updated. I would recommend their maintenan More

by Leidy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren

Apr 02, 2026

Westshore Honda responded

It’s great to hear that scheduling went smoothly and our team kept you informed at every step. We appreciate your recommendation of our reliable maintenance and clear communication. We look forward to caring for your Honda again.

March 13, 2026

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Employee Rating

A great experience. Damaris and sales manager Mike made us feel very comfortable. The process was straightforward and efficient. More

by Linda.ljt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Damaris

Mar 17, 2026

Westshore Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Westshore Honda!

March 06, 2026

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Employee Rating

Very kind , helpful people. Clean and comfortable. Service dept is amazing as well. Thank you More

by schristensen4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2026

Westshore Honda responded

It’s wonderful to hear our team’s kindness and helpfulness made a difference, and that you found our facility clean and comfortable. We’re also pleased our service department impressed you. Thank you for choosing Honda.

January 29, 2026

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Hayden was fantastic and made our experience at car buying a pleasure. I highly recommend him as your representative. More

by llmurph24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hayden Tucker

Jan 29, 2026

Westshore Honda responded

Thank you for choosing Westshore Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 21, 2026

Dealership Rating
Employee Rating

All they need to do is set the expectation of vice timeline to get things done, but the service was exceptional so they need to make sure they communicate how long it’s gonna take if people are in a r More

by dglgroup13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 21, 2026

Westshore Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Westshore Honda. We look forward to having you as one of our valued customers for many more years to come!

January 17, 2026

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All staff are very friendly but this has been the third time I go for an oil change and they do NOT fill up the window shield cleaning liquid. More

by SR9218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2026

Westshore Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Westshore Honda, we look forward to having you as a valued customer for many years to come!

December 12, 2025

Dealership Rating
Employee Rating

Westshore Honda gave me a quick, hassle free deal. The salesman worked for ME, which is rare in the car business. More

by ELLIEMAE29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aidan Cassian

Dec 12, 2025

Westshore Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Westshore Honda!

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