Michael Jimenez

Everyone was friendly and willing to work with us to understand what we really wanted and would be satisfied with. We had a very good experience overall. understand what we really wanted and would be satisfied with. We had a very good experience overall. More

by skeet31 Verified Customer Verified Customer

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Welcoming, knowledgeable and very professional. The new car process moved quickly and efficiently from department to department Well Done! The new car process moved quickly and efficiently from department to department Well Done! More

by craigcarolynn Verified Customer Verified Customer

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So appreciative of the amazing customer service. Made my experience outstanding great job. Thank you Made my experience outstanding great job. Thank you More

by NY9669 Verified Customer Verified Customer

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Courteous and friendly service, fair price and knowledge staff. It was a great car buying experience. staff. It was a great car buying experience. More

by gretchenschmidt74 Verified Customer Verified Customer

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Excellent car seller! Honest, professional, friendly, and helpful. Made the entire buying process smooth, easy, and stress-free. Honest, professional, friendly, and helpful. Made the entire buying process smooth, easy, and stress-free. More

by viramarrero Verified Customer Verified Customer

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Great service greatly recommend . The salesmen listened to my needs and delivered the perfect car for me The salesmen listened to my needs and delivered the perfect car for me More

by jezabelayo Verified Customer Verified Customer

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Very kind , helpful people. Clean and comfortable. Service dept is amazing as well. Thank you Clean and comfortable. Service dept is amazing as well. Thank you More

by schristensen4 Verified Customer Verified Customer

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Extremely disappointing and misleading experience I went to purchase a 2024 Mazda CX-5 on Saturday, November 8, expecting a car within my $20,000 budget. The vehicle was advertised at $24,500, but duri went to purchase a 2024 Mazda CX-5 on Saturday, November 8, expecting a car within my $20,000 budget. The vehicle was advertised at $24,500, but during the process, they added a “Lifetime Warranty” covering the engine, transmission, and differential, even though these were already included in the manufacturer’s warranty. I was not informed about this; it was added as extra fees on a printed paper that I signed under the promise that I would receive a full breakdown later. I was promised a monthly payment of $500, pending bank approval. However, when the financing process was finalized, they added multiple extended warranties and fees I did not request, raising the financed amount to over $42,000—almost double the advertised price—and the monthly payment to $630. The paperwork was rushed and confusing after more than five hours of waiting, making it impossible to fully review and understand the contract before signing. When I tried to pay the down payment, their terminal was not working, and they assumed it was an issue with my debit card. I had to pay with a credit card instead, and I was charged an additional fee for using the credit card, even though the problem was not my fault. To date, the financing has not yet been processed, and I have visited three consecutive days requesting the cancellation of these unnecessary warranties. I was told I must wait up to two weeks until the loan becomes active, which feels extremely unfair and unclear. Additionally, the car was delivered in poor condition: it was not washed, there were scratches, the license plate screws were loose, and it had very little fuel. While I take responsibility for signing the contract, the lack of transparency, pressure, and misleading information made this an extremely disappointing experience. Based on this, I cannot recommend this dealer. More

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Michael was very patient and helpful. He took the time to hear all my preferences. Showed me several cars making it easier for me to pick the one I needed. Very is a very nice and respect He took the time to hear all my preferences. Showed me several cars making it easier for me to pick the one I needed. Very is a very nice and respectful person. More

by lyska13 Verified Customer Verified Customer

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Perfecta atención. Pudimos llegar a un acuerdo y lograr un excelente negocio. Estoy muy complacido Pudimos llegar a un acuerdo y lograr un excelente negocio. Estoy muy complacido More

by manuelchamberlain01 Verified Customer Verified Customer

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