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19 Reviews
Write a Review19 Reviews of Gabriela Cabrera
March 15, 2024
I called to set up service. I was told the service advisor would call back in an hour and no one did.. Then, I called again a few days later. I wanted the serpentine belt rep I was told the service advisor would call back in an hour and no one did.. Then, I called again a few days later. I wanted the serpentine belt replaced as it was frayed, I gave them the VIN number, wanted to know when I could bring it in, and asked for a price. They said they could not give a price and were very difficult to deal with over the phone. Just a lot of static from the person I was speaking with . . . I just wanted a simple answer. Finally, I told them to forget it and called the Ed Morse Honda Dealership, also close by and got someone immediately who could provide answers, was very personable, helpful, and knew what they were talking about. Braman seemed strange, and felt not all that great in dealing with customers. I knew exactly what I wanted, and they would not give me a price. About halfway through my conversation with Braman, I got a feeling that I could not trust them. Someone at corporate should deal with the service manager ... perhaps some schooling on how to deal with customers. More
February 21, 2024
They took me on time, and checked my car for oil change and the tires to be replaced. Excellent Customer Service, and the tires to be replaced. Excellent Customer Service, More
Other Employees Tagged: Susan Rutledge, Vito Fabbro, Alex Bueso, Lidorys Boan, Fatima De La Cruz
February 17, 2024
Excellent service , w always 100 % excellent, I liked dealer Honda , good personal, fast service, good service dealer Honda , good personal, fast service, good service More
Other Employees Tagged: Jasmine Fernandez, Vito Fabbro, William Kendi, Alex Bueso, Lidorys Boan, Besim Sehou, Vada Fernandez, Lesly French, Fatima De La Cruz
February 15, 2024
This is our 3 rd Honda. We had gone to Delray Beach. The service here was 1000 percent better. Faster efficient. We will never go back to delray and we live in BOCA We had gone to Delray Beach. The service here was 1000 percent better. Faster efficient. We will never go back to delray and we live in BOCA More
Other Employees Tagged: Alex Bueso, Lidorys Boan, Besim Sehou, Vada Fernandez, Fatima De La Cruz
February 12, 2024
Good luck with that oneself and keep on doing your best for the future c for the future c More
Other Employees Tagged: Susan Rutledge, William Kendi, Nicholas Salabarria, Lidorys Boan, Besim Sehou, Eric Love, Ashley Price, Lesly French, Victor Reynosa
February 12, 2024
While scheduling my appt with Gabrielle she was argumentative and told me that I had a 2016i had advised her was a 2017. Even giving last 6 of the vin. She finally said she found it. When I arrive argumentative and told me that I had a 2016i had advised her was a 2017. Even giving last 6 of the vin. She finally said she found it. When I arrived at dealership I was welcome as a new customer. I have been going to Braman since 2007. I was advised by Lesly that one of the items that was recommended was just done at 38k advised only have 51k why was this recommended again. Couldn’t explain. Also was supposed to get 10 off the bill and wasn’t deducted so they had to call and make a new ticket. Very poor experience. More
Other Employees Tagged: Lesly French
January 30, 2024
Reliable, very professional and I like the fact that I can drive up and get my car serviced. I don't always have the time to precisely set up an appointment so I am grateful for the accommodation can drive up and get my car serviced. I don't always have the time to precisely set up an appointment so I am grateful for the accommodation More
Other Employees Tagged: Jasmine Fernandez, Alex Bueso, Lidorys Boan
January 29, 2024
Vada she is amazing, friendly, and very kind and very nice person she always there for help nice person she always there for help More
Other Employees Tagged: Susan Rutledge, Jasmine Fernandez, Ashley Price, Vada Fernandez, Karen Shoemaker, Ivette Cabrera , Aylin Fernandez, Jamie Neuman
January 18, 2024
I being going to this Honda dealer for many years I recommend it for service and sales. recommend it for service and sales. More
Other Employees Tagged: Susan Rutledge, Vito Fabbro, Rodney Lau, Alex Bueso, Lidorys Boan, Besim Sehou, Fatima De La Cruz
January 01, 2024
Excellent service. Walid is excellent sales person. Perfect explaining everything.I will refer Walid to my friengs Walid is excellent sales person. Perfect explaining everything.I will refer Walid to my friengs More
Other Employees Tagged: Vito Fabbro, Giuseppe Difede, X'aviera Benjamin, Victor Reynosa, Fatima De La Cruz , Again Victor and Walid are excellent