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Susan Rutledge

Overview Reviews (400) Inventory (495)

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Susan Rutledge

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Susan Rutledge

Service Advisor

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

I'm a Jersey Girl who loves the beach and sunshine.

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4.9

400 Reviews

I'm a Jersey Girl who loves the beach and sunshine.

Overview Reviews (400) Inventory (495)

Dealership Experience

6 yrs, 3 mos

Industry Experience

19 yrs, 10 mos

Languages Spoken

English

4.9

400 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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400 Reviews of Susan Rutledge

March 29, 2024

Dealership Rating

Employee Rating

Frank and Aylin were great help in this experience keep up the good work definitely would recommend to buy here up the good work definitely would recommend to buy here More

by CIREZEPOL12

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Frank Diaz , Aylin Fernandez

Helpful 0

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Mar 30, 2024 -

Braman Honda of Palm Beach responded

Thank you so much for your wonderful review! We are thrilled that Frank and Aylin had the opportunity to provide you with great service. We thank you for choosing Braman Honda of Palm Beach! Peter Maytin General Manager pmaytin@bramanhondapb.com

March 01, 2024

Dealership Rating

Employee Rating

MY EXPERIENCE SO FAR WITH SUSAN RUTHLEDGE HAS BEEN AWESOME. SHE IS VERY FRIENDLY AND IS ABLE TO PINPOINT THE ISSUE WITH MY CAR, WITHOUT HAVING TO GO THROUGH A DIAGNOSTIC TEST. I ALWAYS HAD GREAT SER AWESOME. SHE IS VERY FRIENDLY AND IS ABLE TO PINPOINT THE ISSUE WITH MY CAR, WITHOUT HAVING TO GO THROUGH A DIAGNOSTIC TEST. I ALWAYS HAD GREAT SERVICE ADVISORS AT BRAMAN HONDA FROM MY VERY FIRST ADVISOR DON KLINGENSMITH BACK IN 2002 TO NICK SALABARRIA AND NOW I'M VERY HAPPY HAVING SUSAN AS MY SERVICE ADVISOR. More

by Pitosuarez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Salabarria

Helpful 0

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Mar 01, 2024 -

Braman Honda of Palm Beach responded

Thank you for your business and this review. We're happy to hear Susan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 28, 2024

Dealership Rating

Employee Rating

Susan is a knowledgeable professional who treats customers as if they are important to her. customers as if they are important to her. More

by GARYSBUSINESS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 28, 2024 -

Braman Honda of Palm Beach responded

Thanks for sharing about your experience with Susan here at Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 26, 2024

Dealership Rating

Employee Rating

As usual, Susan handled my visit with courtesy, efficiency, and accuracy. She is the best service rep that I have ever had. efficiency, and accuracy. She is the best service rep that I have ever had. More

by RICK.HAYDAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 26, 2024 -

Braman Honda of Palm Beach responded

Rick, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Susan and our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 26, 2024

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Employee Rating

I felt welcomed and the place was busy but organized. All staff were very professional. All staff were very professional. More

by SHIBA0531

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 26, 2024 -

Braman Honda of Palm Beach responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Susan met your expectations. Thank you again for choosing Braman Honda of Palm Beach, we look forward to having you as one of our valued customers for many more years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 25, 2024

Dealership Rating

Employee Rating

Susan in the Service Department is an absolute pleasure to work with. She always keeps our Hondas running smoothly and safely! to work with. She always keeps our Hondas running smoothly and safely! More

by brandygaller

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 25, 2024 -

Braman Honda of Palm Beach responded

Thank you, Brandy, for sharing about your experience with Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 24, 2024

Dealership Rating

Employee Rating

I was welcomed very well, addressed my concern as expected and was very pleased with the results. expected and was very pleased with the results. More

by Ervi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 25, 2024 -

Braman Honda of Palm Beach responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman Honda of Palm Beach! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 23, 2024

Dealership Rating

Employee Rating

Susan is awesome, extremely helpful and knowledgeable. My experience at this dealership is always a great one when dealing with Susan My experience at this dealership is always a great one when dealing with Susan More

by ROBIN.GLAZER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 23, 2024 -

Braman Honda of Palm Beach responded

It has been a pleasure serving you, Robin. Quality customer service is always our number one priority, and we're happy to hear that Susan met your expectations. Thank you for choosing Braman Honda of Palm Beach, we look forward to having you as a valued customer for many years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 23, 2024

Dealership Rating

Employee Rating

Susan is wonderful. Very knowledgable and responsive; always provides good advice.. The service department is slow and expensive. Very knowledgable and responsive; always provides good advice.. The service department is slow and expensive. More

by KWC53

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Feb 23, 2024 -

Braman Honda of Palm Beach responded

Thank you for your review! While we're glad to hear that Susan provided you with great customer service, it's disappointing to learn that the service department didn't meet your expectations. Thank you for bringing it to our attention, and please don't hesitate to reach out if you'd like to discuss your concerns in more detail. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

February 22, 2024

Dealership Rating

Employee Rating

Vito provided excellent, professional, and prompt service. Our issue was taken care of, and Vito went out of his way to make sure that our services were all addressed. We will continue to keep coming service. Our issue was taken care of, and Vito went out of his way to make sure that our services were all addressed. We will continue to keep coming back to Braman for both sales and service. More

by mmcosta1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vito Fabbro

Helpful 0

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Feb 22, 2024 -

Braman Honda of Palm Beach responded

Thanks for sharing your thoughts about your experience with Braman Honda of Palm Beach. Vito and our team appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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