Gabrielle Handley | Page 5

All of the staff are very professional and kind here. They never make me feel bad because I always forget the process for an oil change. They never make me feel bad because I always forget the process for an oil change. More

by NAOMI.TANKERSLEY Verified Customer Verified Customer

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Chris was amazing. Took my car in with no appointment and told him no hurry. They had my charging system diagnosed and fixed the next day Took my car in with no appointment and told him no hurry. They had my charging system diagnosed and fixed the next day More

by MMCAMP7214 Verified Customer Verified Customer

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I was well received and they understood what I wanted and also answered my questions to my satisfaction. I rate them 100% also answered my questions to my satisfaction. I rate them 100% More

by robertmtika Verified Customer Verified Customer

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I have had a horrible experience dealing with the service center. Brett did not call me or my husband to update us about our vehicle while it was at the service station. I was never told what was wrong, fixe center. Brett did not call me or my husband to update us about our vehicle while it was at the service station. I was never told what was wrong, fixed, or what issues were found or not found on my vehicle. I am the ideal Gates customer I purchased my vehicle from Gates it is only serviced by Gates but I have not been treated like a loyal customer instead I have been dismissed and my concerns have been dismissed by Brett who is a manager. I will probably not want to purchase another vehicle from Gates based off this poor customer service experience after I have spent thousands of dollars at Gates. More

by Pjsmith.726 Verified Customer Verified Customer

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Great service amazing customer care! !! Take my truck there for all of my service needs! !! Take my truck there for all of my service needs! More

by MURRAYMICHAEL829 Verified Customer Verified Customer

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The have been very helpful with getting my car fixed and John has been easy to work with. John has been easy to work with. More

by jatrethewey68 Verified Customer Verified Customer

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Nice employees great service. Works well with customers. Reasonable service time . Make me feel good. Works well with customers. Reasonable service time . Make me feel good. More

by elmerwilliamsii9 Verified Customer Verified Customer

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They'd get a good job. And the amount of time they said it'll be done and I like the price And the amount of time they said it'll be done and I like the price More

by carpentermatthew26 Verified Customer Verified Customer

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Consistency of service and going above and beyond to help when I need something has been a very successful pattern with GATES for my service needs. Excellent people out in the garage reception area and the p when I need something has been a very successful pattern with GATES for my service needs. Excellent people out in the garage reception area and the people actually doing the work. More

by fosterphil Verified Customer Verified Customer

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