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Gabrielle Mansour
Gabrielle Mansour at Germain Toyota of Columbus

Gabrielle Mansour

Appointment Coordinator

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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3 Reviews

My name is Gabrielle Mansour appointment coordinator here at Germain Toyota of Columbus. Joining the Germain team in March 2019 bringing with me a diverse background in customer service. I believe that our customers are our #1 priority and we should exhibit the utmost respect to provide them with a positive experience and meet their needs. Being from Columbus I’m a graduate of Fort Hayes as well as Sinclair Community College. I received my degree in social services and business management. Away from work, I enjoy reading, listening to music (my favorite is Michael Jackson’s Thriller album, who doesn’t love this one), and enjoying family time especially with my son Isaiah. My all-time vacation spot is anywhere in California for the beautiful weather and luxurious living. The Toyota Corolla is my favorite model and I look forward to assisting you during your visit.

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3 Reviews

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Dealership Experience

5 yrs, 2 mos

Industry Experience

5 yrs, 2 mos

3 Reviews of Gabrielle Mansour

March 24, 2023

Dealership Rating
Employee Rating

Quick and polite customer service always a pleasant experience at this dealer location. Will be back for future visits. More

by Jhinson1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Wilson, Chris Curtis, Marie Hilt, Jerrod Ridgeway , Joliyah Bennett, Billy Blanton, Brandon Dawson, Brandon Hood, Trinity Kelley, Rowland

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Mar 24, 2023

Germain Toyota of Columbus responded

Thank you for leaving Germain Toyota West a five-star review! We look forward to your next visit.

February 03, 2020

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Employee Rating

Great sales team but the service team is very slow and in the two years I have a car from Germain they’re always slow. More

by JJ14305
Recommend Dealer
No

Other Employees Tagged: Shawntiah Carter, Jason Gregory, Joe Mathias

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Feb 04, 2020

Germain Toyota of Columbus responded

We thank you for taking the time to leave us this review and are sorry to learn we have not met your expectations. Our team is always interested in learning how we can be better at what we do. We would appreciate it if you would reach out to our Director of Customer Relations at vazzalina@germainmotorco.com with further details regarding your visit so she may address the matter with you and internally. Thank you in advance for your assistance. Best Regards, Rich Newosme General Manager

January 23, 2020

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Employee Rating

I arrived for my service appointment at 10:15 am and was met by Mark. Great smile, by the way, as he opened my car door he said I will meet you inside. He got me checked in and told me he would meet me in More

by BETSYLADY
Recommend Dealer
Yes

Other Employees Tagged: Mark Pastre, David

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Jan 24, 2020

Germain Toyota of Columbus responded

We understand you have many choices of where to service your vehicle and we thank you for allowing our team the opportunity to assist you. Thank you for taking the time to share your positive feedback. Best Regards, Rich Newsome General Manager

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