Galen Fleming | Page 20

Simply the best... John had us in and out of service in record time! There's a reason we drive 100+ miles for service on our Jeeps and the entire Adam's crew exceeds our expectations each and every visit! record time! There's a reason we drive 100+ miles for service on our Jeeps and the entire Adam's crew exceeds our expectations each and every visit! #adamsjeep4life More

by ugotkern Verified Customer Verified Customer

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They were able to identify the issue with my Jeep quickly and provide accurate estimate. The team completed the work as quickly as they said they could and got me back on the road. and provide accurate estimate. The team completed the work as quickly as they said they could and got me back on the road. More

by Joe Verified Customer Verified Customer

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Keith Cook, Galen Fleming, Elizabeth Smith, and John Loucks were all excellent to work with! Adams Jeep of MD offered everything I wanted in a Jeep dealer, and much more! This is my first time owning a Loucks were all excellent to work with! Adams Jeep of MD offered everything I wanted in a Jeep dealer, and much more! This is my first time owning a Jeep, but it wont be my last! More

by donnellpj Verified Customer Verified Customer

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Adams Jeep’s service depart was great to work with and always went the extra mile to not only fix my vehicle properly but to also make sure I was fully informed of the situation and the potential timing. always went the extra mile to not only fix my vehicle properly but to also make sure I was fully informed of the situation and the potential timing. More

by Terry N. Verified Customer Verified Customer

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John Loucks and Galen are the one two non stop for making things happen. They are incredibly resourceful and they actually care about your jeep!! Do not go anywhere else!! Hands down best of the best!!! things happen. They are incredibly resourceful and they actually care about your jeep!! Do not go anywhere else!! Hands down best of the best!!! More

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Adams Jeep has hands down been the best dealership operation that I have ever worked with. I recently bought my Jeep in for a simple recall and the service, professionalism and friendliness that I re operation that I have ever worked with. I recently bought my Jeep in for a simple recall and the service, professionalism and friendliness that I received blew me away, not to mention that the recall was a free service that they weren’t making a penny on. They have earned my loyalty as a Adams Jeep customer. Special thanks to John and his wonderful service team and staff. You guys are the best. Duane R. of Churchville, MD More

by drhine Verified Customer Verified Customer

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Don White attention to my build was awesome! Pastels work was done to professional level as well and will return for my next build! Thanks was done to professional level as well and will return for my next build! Thanks More

by william.ondo Verified Customer Verified Customer

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My second time working with Adam's. Dealership is wonderful and Victoria is awesome stop in and see her. Galen the rims are awesome!! Jeff thanks for all of your help too! wonderful and Victoria is awesome stop in and see her. Galen the rims are awesome!! Jeff thanks for all of your help too! More

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I wish I could give less than 1 star. I visited several Jeep dealerships before purchasing my son’s Jeep here this past year. The sales team was exceptional and knowledgeable. They even helped me drive the Jeep dealerships before purchasing my son’s Jeep here this past year. The sales team was exceptional and knowledgeable. They even helped me drive the Jeep 40 minutes back to my home to help surprise my son. I had a great experience with the Sales team. I had the exact opposite experience with service. My son visited the service department as scheduled in order to have several issues repaired. First the department demanded we pay ahead of time for parts (including a $15 speaker part) that they didn’t have in stock. I asked to speak with the service manager while my son was there and explained in all the cars I’ve purchased over the years, I have never been asked to purchase parts prior to Their installation. They were condescending and rude. After promising they’d call when all parts were in then they called us when one of 3 parts was in to ask us to drive the 45 minutes to come get it. When we again asked to be notified when all parts were in, the guy took our information again and called back a few days later. After all the back and forth, they fixed the back speaker which was not broken and left the speaker in the front completely broken. Horrible customer service. I won’t be using them in the future for our next Jeep or any service More

by lmmb229 Verified Customer Verified Customer

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I am very happy with the service work that has been done on my cars at Adams Jeep. I usually have the 27 point inspection done. on my cars at Adams Jeep. I usually have the 27 point inspection done. More

by hogbin76 Verified Customer Verified Customer

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