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Galo Mora
160 Reviews
160 Reviews
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160 Reviews of Galo Mora
December 30, 2019
The service was OK but not great My BMW X3 is 4 years old and has almost 40000 miles on it. However, I was never told the warranty service won't cover the tire rotation & alignment an My BMW X3 is 4 years old and has almost 40000 miles on it. However, I was never told the warranty service won't cover the tire rotation & alignment and nobody recommended me to do so in previous 3 or 4 maintenance services. Thus, I found the wear-out on front tires is much heavier than the rear tires. I should have this service done way earlier. Furthermore, the technician forgot to reset the maintenance warning light after the previous service. More
by ALLANTSU
Verified Customer
December 23, 2019
Service By far the best service I have received. I have been to 4 other dealers and this one has been the most helpful. Steve is a very helpful every time I a By far the best service I have received. I have been to 4 other dealers and this one has been the most helpful. Steve is a very helpful every time I am there. It is my first time dealing with Galo but very quick to update me as to how my vehicle was doing and very kind. More
by eric
Other Employees Tagged: Steven Saroyan
December 23, 2019
Bad service, worst place ever been Took the car for light programming and they lie About fixing it and charge me 200.00 for doing nothing to the car and left my car worst and on top the Took the car for light programming and they lie About fixing it and charge me 200.00 for doing nothing to the car and left my car worst and on top they broke my car key without telling me, left it without parts when the lights were pull, they also put old parts in my car and they kept the originals from my bmw. It took me more than 4-5 times to be able to talk to the manager (EDGAR) In which he is does not have the aptitude to be a manager. The manger from the tech was supposed to follow up on my missing parts never call me, I’m never taking my car here ever again, bad service, bad people, and most of all untrustworthy place!!! More
by evertsorto
Other Employees Tagged: Edgar Oganesyan, Marco Fausto
December 20, 2019
Exceuserbice Excellent and on time service, carting service consultants. Would recommend friends and family. After service they washed and vacuumed my car. Shortl Excellent and on time service, carting service consultants. Would recommend friends and family. After service they washed and vacuumed my car. Shortly received a text that my car was ready. More
by APANANIAN
December 19, 2019
Great service ! Great service! Car was ready as promised. Video was sent in order to provide update on what the car was being worked on, great detail very thorough. Great service! Car was ready as promised. Video was sent in order to provide update on what the car was being worked on, great detail very thorough. More
by LOVLOVEFLOWER
December 16, 2019
Great Service! This is by far the best BMW dealership I’ve been to. They’re always so nice and really value your concerns. Customer Service is outstanding. I’d hig This is by far the best BMW dealership I’ve been to. They’re always so nice and really value your concerns. Customer Service is outstanding. I’d highly rate them for any and all of your BMW needs More
by thomaszhands
December 13, 2019
VIP SERVICE Very organized and well orchestrated service center. Everything went really smooth. I would definitely recommend this service center to others. My ser Very organized and well orchestrated service center. Everything went really smooth. I would definitely recommend this service center to others. My service rep Galo was AMAZING. He went above and beyond to make sure my experience was fast and efficient. More
by Jackie
December 06, 2019
Efficient service I brought my 335i in because of a check engine warning light. The problem was diagnosed and repaired in about 6 hours. The car is running great again! I brought my 335i in because of a check engine warning light. The problem was diagnosed and repaired in about 6 hours. The car is running great again! The service consultant, Galo, kept me informed of the car's progress with text messages. A good choice of communication on a busy day when I couldn't answer the phone. Overall, very good service from Pacific BMW. More
by Shawnuff
November 22, 2019
Great experience! Galo, my service advisor and the entire experience was amazing! I'll be back for sure, if I need further car repairs in the future! Galo, my service advisor and the entire experience was amazing! I'll be back for sure, if I need further car repairs in the future! More
by SHERRIAJENKINS
November 08, 2019
Excellent as expected I love a courtesy loan, I drove till my car is done. Fresh and new experience during the service period. My favorite dealership. Fresher at the waitin I love a courtesy loan, I drove till my car is done. Fresh and new experience during the service period. My favorite dealership. Fresher at the waiting room. More
by sean.oh
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