Garett Blank | Page 2

Garrett was very helpful and communicated with us. I don't quite understand the update notifications. Of the customer is not notified, how do they know there is one and why is the customer charged f I don't quite understand the update notifications. Of the customer is not notified, how do they know there is one and why is the customer charged for the download? I understand the time taken to assess and find the issue but why isn't Ford responsible for the problem? Again, thankyou for the fast service. Eileen Wineland More

by DONWINELAND Verified Customer Verified Customer

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The service performed was done quickly & efficiently. The on-line scheduling was a problem. My first "appointment" was confirmed via text. I then was contacted by phone saying I had been approved for ser The on-line scheduling was a problem. My first "appointment" was confirmed via text. I then was contacted by phone saying I had been approved for service several days later from a different person. Finally, I was contacted to tell me a technician was ready to head for my home address to do the service I had requested - I told that person that I had an appointment at the dealer on Thursday at 2:30pm and not to send anyone to my house. After all that confusion, our service went fine. I just wouldn't schedule on-line again. More

by tmplnewz Verified Customer Verified Customer

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Fast and friendly service. Very impressed. Will definitely bring our vehicle back for its next service. Very impressed. Will definitely bring our vehicle back for its next service. More

by dpelletier Verified Customer Verified Customer

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Service was done in a fast professional manner. Explained the issue and it was resolved Explained the issue and it was resolved More

by mb914 Verified Customer Verified Customer

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First time in wasn’t what I hoped for but after a call back they fixed me up and I’m happy with the end result. Thanks back they fixed me up and I’m happy with the end result. Thanks More

by zabeard Verified Customer Verified Customer

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He was very informative about what was done to our vehicle. He answered all our questions. He was nice and professional. vehicle. He answered all our questions. He was nice and professional. More

by RKM5166 Verified Customer Verified Customer

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My only confusion was multiple contacts for service, on line, text, email all different folks not communicating with each other. line, text, email all different folks not communicating with each other. More

by gbird670 Verified Customer Verified Customer

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Every thing went smooth and the customer service was top notch. Great job city ford. notch. Great job city ford. More

by JEREMY.BAUER1976 Verified Customer Verified Customer

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Was super polite and helpful, man's was the xxxx! Anytime I go imma see Jordan Anytime I go imma see Jordan More

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