Garfield Simpson

I’m happy that I was able to leave the dealership happy. I can’t say it wasn’t without an effort as I had an issue I needed resolved and it took a bit of back and fourth but in the end the manager Alvaro, I can’t say it wasn’t without an effort as I had an issue I needed resolved and it took a bit of back and fourth but in the end the manager Alvaro, finally took care of me along with my sales person Vivian. I am happy. Now that I have switched car manufacturers let’s see how reliable this Brand will be for me and my family. More

by RYAN_F Verified Customer Verified Customer

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The staff at Hollywood kia was awesome. . the manager Garfield Simpson made it happen.. the sale man Luis is very knowledgeable . the manager Garfield Simpson made it happen.. the sale man Luis is very knowledgeable More

by KENDRICKSTAFFORD007 Verified Customer Verified Customer

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I go to the dealership because of Chris my service advisor and Garfield in sales advisor and Garfield in sales More

by donb4 Verified Customer Verified Customer

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The Service for my vehicle was handled very quickly! I love the walk around video chat with the mechanic. I love the walk around video chat with the mechanic. More

by johnbbsmith62 Verified Customer Verified Customer

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Información con respecto al crédito muy mala nos ofrecieron un crédito con Kia Finance muy alto y no me quisieron correr el crédito con un banco una diferencia de mi crédito de 60 puntos con respec ofrecieron un crédito con Kia Finance muy alto y no me quisieron correr el crédito con un banco una diferencia de mi crédito de 60 puntos con respecto de Kia con los burós de crédito muy mala su información y un crédito muy alto More

by jfren1944 Verified Customer Verified Customer

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Carlton is a very professional and well respected man. He helped me understand and fell comfortable with the whole process. He helped me understand and fell comfortable with the whole process. More

by Melissabravo38 Verified Customer Verified Customer

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This is my third trip to the dealership because my car has problem, after it for for 45 minutes or more and then turn it off, it won’t start again. I wait about 15 minutes then the car starts fine. . has problem, after it for for 45 minutes or more and then turn it off, it won’t start again. I wait about 15 minutes then the car starts fine. . More

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Brandon my new service advisor was great! He really made sure to help get my car fixed with the several concerns I had about the vehicle. He was very attentive and informative. One of the man He really made sure to help get my car fixed with the several concerns I had about the vehicle. He was very attentive and informative. One of the many issues I had with my car is that my radio stopped working months ago. And my last visit when I dropped my car off.. my previous service advisor told me that my warranty expired for my radio and that if wanted to do anything with it that’d I’d have to pay to get it fixed. Brandon immediately took action and said you may just need a radio update. So while the car was getting serviced he made the call to the mechanic that was working on it to get an update going for the radio. And just as he said all it needed was just an update. So simple things like really going above and beyond for a customer that kept getting thrown to the side and always being told I need to pay for something on my car. My car is only two years old so it’s quite ridiculous that other people didn’t take the time to inquire about certain things for me instead of always going the route of trying to charge me for things that’s not quite necessary at the moment. So thank you to Brandon for getting things done for me! More

by Mandy Verified Customer Verified Customer

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The experience was amazing and the staff was caring, friendly, knowledgeable and professional. The process went through very well. friendly, knowledgeable and professional. The process went through very well. More

by hattieb Verified Customer Verified Customer

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Hollywood Kia is a great dealership. Specially when it comes to customer service. And Carlos was the reason. Specially when it comes to customer service. And Carlos was the reason. More

by jorgenicolasburbano Verified Customer Verified Customer

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