Garret Olson
Garret Olson at Ken Garff Mercedes-Benz of Salt Lake City

Garret Olson

Service Advisor

Ken Garff Mercedes-Benz of Salt Lake City

575 South State Street
Salt Lake City, UT 84111

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4.8
92 Reviews
4.8

92 Reviews

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92 Reviews of Garret Olson

January 30, 2026

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Employee Rating

The very best Customer Service, Repairs and Service, Finance Dept. In the West! We have purchased our last 5 or 6 cars at Ken Garff Mercedes and wouldn’t consider going elsewhere. More

by rbarica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 16, 2026

Dealership Rating
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Absolutely my favorite dealership of all time. The only service I can say I trust fully with my fleet of Mercedes. Garret Olson is my main contact and he's great to work with. Everyone there is wo More

by Stop texting me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2026

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 03, 2026

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Employee Rating

Good service. Garrett was very accommodating and made sure I was taken care of including a loaner car More

by run2pluto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2026

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

January 02, 2026

Dealership Rating
Employee Rating

Garrett was awesome! He was so easy to work with and very responsive. Kept me updated daily More

by kmitchell_9
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 21, 2026

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 19, 2025

Dealership Rating
Employee Rating

Garrett is the best help there is there! Friendly and fast! Willing to help and go above and beyond for us when we live in Vernal! More

by Slingnink4u
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 23, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

November 25, 2025

Dealership Rating
Employee Rating

Garrett is the best service advisor out there. Wonderful customer service above and beyond expectations every time. More

by kimberly.devries
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 06, 2025

Dealership Rating
Employee Rating

Garrett has been the best to work with! He’s so accommodating! We will services s the car here from now on in SLC! More

by karencboswell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

October 29, 2025

Dealership Rating
Employee Rating

exceeded my expectations by doing extra work that I forgot needed to be done. it was helpful. More

by brad@kornerstoneadmin.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vivian Montes

Nov 10, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

October 21, 2025

Dealership Rating
Employee Rating

Garrett was really helpful and very responsive. He service was implacable and I will bring my S class back again. More

by filip.Roos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

August 28, 2025

Dealership Rating
Employee Rating

Overall I support this dealer. Service advisors are great! However they have recommended fluid flush four times and can't fix the record that shows it has been done. Though not More

by Nope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to hear that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Angela Heaps, Service Manager angelah@kengarff.com

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