Garrett Heinetz | Page 3

Patrick made the sales process easy and low stress for us. He is very professional. us. He is very professional. More

by ALI-REZA.X.FAHEEH Verified Customer Verified Customer

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Great experience. Ryan and Garret were both amazing to work with. Everything was clear and handled professionally. Ryan and Garret were both amazing to work with. Everything was clear and handled professionally. More

by IANMCCUTCHEON Verified Customer Verified Customer

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I had a great experience with Mercedes Benz of Beaverton. They are very helpful and reliable. They are very helpful and reliable. More

by ERICKODESCH Verified Customer Verified Customer

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Awesome experience. Everyone who helped me out was outstanding and professional. This is the dealership that I want want to go back to if I were to purchase another car. Everyone who helped me out was outstanding and professional. This is the dealership that I want want to go back to if I were to purchase another car. More

by QIXING12628 Verified Customer Verified Customer

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Best in class customer service as always. Thank you Norm and Garrett for taking the best care of me! Thank you Norm and Garrett for taking the best care of me! More

by Anja Shirley Verified Customer Verified Customer

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He was very Detailed and thorough. Knowledgeable and just really awesome. Thanks for the attention Knowledgeable and just really awesome. Thanks for the attention More

by SJLEHRFELD Verified Customer Verified Customer

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I purchased pre-owned MB wagon from Mercedes Benz of Beaverton dealership located in Beaverton, Oregon in August 2023. At the time of purchase, I also bought an extended warranty and prepaid maintena Beaverton dealership located in Beaverton, Oregon in August 2023. At the time of purchase, I also bought an extended warranty and prepaid maintenance package from Garrett Heinetz, the finance manager. It was a car I always wanted and I was incredibly excited about my purchase. Unfortunately, within just a couple of weeks, when I brought the car to my local Mercedes Benz dealer in Bellevue, Washington, for scheduled maintenance, I learned the car had a significant oil leak and needed two new batteries. The repairs totaled nearly $3000.00. To add insult to injury, my newly purchased warranty did not cover the repair bill, and I did not receive any assistance from MB of Beaverton, leaving me to pay the entire bill. I was very disappointed to learn that the dealer wouldn't offer any assistance. In fact, Garrett told me my local Mercedes dealer was making up the issue and claimed it was a very slow oil leak - which is not what I was told by the MB of Bellevue dealer. In addition - the car I purchased was originally sold by MB of Beaverton, who also completed all of the service work on the vehicle since it was new - and Garrett told me they were aware of the oil leak and failed to disclose it because it was slow. Very shady business practices. More

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After buying the vehicle it’s been difficult to communicate with persons outside of my sales liason who sold me the car. communicate with persons outside of my sales liason who sold me the car. More

by M Verified Customer Verified Customer

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Norm is an outstanding sales consultant. He’s helped us with several purchases and we’ll keep going back to him. He is very professional and always goes above and beyond for his clients. He’s helped us with several purchases and we’ll keep going back to him. He is very professional and always goes above and beyond for his clients. More

by A_KAL Verified Customer Verified Customer

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Norm was there for us every step of the way. Very pleased with our choice and our experience. Love the car. Very pleased with our choice and our experience. Love the car. More

by DEPOEDUCKRC Verified Customer Verified Customer

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