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Garrett Lough
Garrett Lough at Barry Sanders Supercenter
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Garrett Lough | Page 2

Service Advisor

Barry Sanders Supercenter

4120 West 6th Avenue
Stillwater, OK 74074

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4.6
40 Reviews
4.6

40 Reviews

Write a Review

40 Reviews of Garrett Lough

January 15, 2024

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Employee Rating

Very helpful. Communicated well. Garrett was awesome and helped me throughout the process, going above and beyond. More

by Stephanie
Recommend Dealer
Yes

Other Employees Tagged: Garrett Lough

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Jan 16, 2024

Barry Sanders Supercenter responded

Thank you, Stephanie! We're thrilled to hear that Garrett provided excellent assistance and went above and beyond for you. Clear communication and helpfulness are top priorities for us. If you ever have more questions or need assistance in the future, Garrett and the team are here for you. Safe travels and enjoy your time with your vehicle!

January 15, 2024

Dealership Rating
Employee Rating

Garrett is friendly and thorough The employees and quick and listen to my concerns about my car More

by chancemgibbs
Recommend Dealer
Yes

Other Employees Tagged: Garrett Lough

Helpful
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Jan 16, 2024

Barry Sanders Supercenter responded

Thank you, Chance! We're glad to hear that Garrett's friendliness and thoroughness, along with our quick and attentive employees, made for a positive experience. Your concerns are important to us, and we appreciate your feedback. If there's anything else you need or if you have further questions, feel free to let us know.

January 15, 2024

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Employee Rating

Garrett made it more than clear he was there for me and whatever my car needed. He asked follow up questions that ended up creating more work for him (fixed a recall) and was very clear with all timelines More

by Mattheinrichs123
Recommend Dealer
Yes

Other Employees Tagged: Garrett Lough

Helpful
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Jan 16, 2024

Barry Sanders Supercenter responded

Thank you, Mattheinrichs123! We're thrilled to hear that Garrett provided excellent service, addressing your car's needs and even going the extra mile to fix a recall. Clear communication and dedication to customer satisfaction are priorities for us. If you ever have more questions or need assistance, Garrett and the team are here for you. Safe travels!

January 15, 2024

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Employee Rating

I'm pleased with the service that I have received. I've always been treated with respect More

by GERTIE11
Recommend Dealer
Yes

Other Employees Tagged: Garrett Lough

Helpful
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Jan 16, 2024

Barry Sanders Supercenter responded

Thank you, GERTIE11! We're delighted to hear that you're pleased with the service and that you've always been treated with respect. Customer satisfaction is our priority, and we appreciate your positive feedback. If there's anything else you need or if you have any suggestions, feel free to let us know. We're here for you!

January 14, 2024

Dealership Rating
Employee Rating

No problems, ready 4 me and performance excellent No waiting time other than changing my oil and getting car ready 4 me More

by JJDL4444
Recommend Dealer
Yes

Other Employees Tagged: Garrett Lough

Helpful
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Jan 16, 2024

Barry Sanders Supercenter responded

Thank you, JJDL4444! We're delighted to hear that your experience was smooth, with no problems and excellent performance. Efficiency is key, and we're glad there was minimal waiting time for your oil change and getting your car ready. If there's anything else you need or if you have further feedback, feel free to let us know. We appreciate your positive review!

January 14, 2024

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Employee Rating

Up front pricing Good report on inspection findings No pressure sell on findings Work done on time per quote and price More

by Bobbeth1979
Recommend Dealer
Yes

Other Employees Tagged: Garrett Lough

Helpful
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Jan 16, 2024

Barry Sanders Supercenter responded

Thank you, Bobbeth1979! We appreciate your positive feedback on our up-front pricing, thorough inspection findings, and our commitment to a no-pressure sales approach. It's great to hear that the work was completed on time and within the quoted price. If you ever need further assistance or have any questions, feel free to reach out. Safe travels! 🚗

January 14, 2024

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Employee Rating

Service guys are amazing and friendly, but I was promised a follow up call to schedule to get windows tinted. A service I paid for that seems to be getting ignored More

by joemckee855
Recommend Dealer
No

Other Employees Tagged: Garrett Lough

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Jan 26, 2024

Barry Sanders Supercenter responded

Hi Mr. Mckee. I want to apologize again for our window tint vendor rescheduling at the last minute. I know your windows have since been tinted, but again please accept our apology. We hope to see you soon for your next oil change. Thanks so much. Sincerely, Jason Banister

January 04, 2024

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Employee Rating

I had to have an engine replaced and Garrett and the team was amazing. They did good work and made sure to communicate with me along the way! i cannot say enough good things about this dealership and Garrett More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Clark, Michael Ingram

Helpful
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Jan 05, 2024

Barry Sanders Supercenter responded

Thank you for sharing your positive experience, Stephanie! We're thrilled to hear that Garrett and our team took great care of you during the engine replacement. Communication is key, and we're glad it met your expectations. If you ever need further assistance or have any questions, feel free to reach out. We appreciate your trust and value your feedback.

December 14, 2023

Dealership Rating
Employee Rating

Very customer oriented. Pleased with our service and the staff. Very friendly and super helpful. More

by kathygraham479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Clark, Michael Ingram

Helpful
Report | Print
Dec 15, 2023

Barry Sanders Supercenter responded

Thank you, Kathygraham479! We're delighted to hear that you had a positive experience with our customer-oriented service and friendly staff. Your satisfaction is our priority. If you ever need assistance again, feel free to reach out. Safe travels and thank you for choosing us! 🌟🚗

December 03, 2023

Dealership Rating
Employee Rating

Poor communication. No follow thru on commitments. Received vehicle back-filthy, flat tire, missing bolts, low oil. More

by THEMAILROOMENID
Recommend Dealer
No

Other Employees Tagged: Garrett Lough

Helpful
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Dec 11, 2023

Barry Sanders Supercenter responded

I am sorry you did not have a pleasant experience with our Service Department. We appreciate your feedback, but as time permits could you call &/or e mail details of your experience? We can only improve with detailed feedback, as it’s important we get it right in the future. Sincerely, Jason Banister (405) 338-9822

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