Gary Alger

I did my homework prior to asking around town for a great deal a new Jeep Grand Cherokee L. Cortese Jeep in Henrietta was among the top few contenders. I enjoyed my visit and found a terrific deal on a leas deal a new Jeep Grand Cherokee L. Cortese Jeep in Henrietta was among the top few contenders. I enjoyed my visit and found a terrific deal on a lease on a new JGC L. The service department over the span of the lease has been a pleasure to work with along with the entire team. If you’re in the market for a new Jeep, I recommend you give Cortese Jeep in an opportunity to earn your business. They’re a great group of people too. They’re honest and will give you a great, if not the best deal out there. Thanks again! More

by Cole G Verified Customer Verified Customer

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Price is high ,you all check the brake nothing was wrong can get different car can get different car More

by phebearetha Verified Customer Verified Customer

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My daughter dropped her car off to have a check engine warning examined, the work was diagnosed and addressed promptly, and my daughter was please with the time in which she got the car back. Kudos! warning examined, the work was diagnosed and addressed promptly, and my daughter was please with the time in which she got the car back. Kudos! More

by jaredbferguson Verified Customer Verified Customer

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did a quick job of understanding the problem. unfortunately was unable to permanently repair the issue because its software problem that Ram is working on. unfortunately was unable to permanently repair the issue because its software problem that Ram is working on. More

by japascucci Verified Customer Verified Customer

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I arrived for a scheduled appointment and due to an error it wasn't in the system. The service crew not only got my car in for all of the service but they managed to get me into another vehicle for the day. it wasn't in the system. The service crew not only got my car in for all of the service but they managed to get me into another vehicle for the day. They all went above and beyond to complete what was needed and did it on a completely professional level. More

by sbatz7 Verified Customer Verified Customer

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Everyone I dealt with was polite and knowledgeable. My service advisor got back to me promptly every time. Service was great and done in a timely fashion. I would recommend their dealership. My service advisor got back to me promptly every time. Service was great and done in a timely fashion. I would recommend their dealership. More

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I was in for a recall- I was taken care kindly-politely & was offered a rental auto. was offered a rental auto. More

by pretteme55 Verified Customer Verified Customer

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I've never experienced such blatant disregard for my needs or satisfaction from a business. Poor communication and lack of concern at every turn. The service superfailed to return my call. Michelle text needs or satisfaction from a business. Poor communication and lack of concern at every turn. The service superfailed to return my call. Michelle texted a satisfaction survey. My response was disregarded. The one thing they are is consistent. Consistently ignoring the customer. Pick any other dealership. More

by EVR Verified Customer Verified Customer

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Very very helpful sorting out all the problems. I've had a very good relationship for several years with the staff. I've had a very good relationship for several years with the staff. More

by james@sydor.com Verified Customer Verified Customer

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I was excited ro get my sunroof repaired, but was disappointed in the overall experience. Repair took 15 days. The first week was anticipated while I was out of town, but poor communication from se disappointed in the overall experience. Repair took 15 days. The first week was anticipated while I was out of town, but poor communication from service team left me frustrated as the process dragged on. No comunication from service manager when I reached out and was finally provided with a courtesy vehicle after day 11 in the shop. I do like the final repair, but if I had known it was going to be this difficult with regard to communication I would have gone with another dealership. Not happy with the process at all. I will certainly avoid them in the future. More

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