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Gary Alger

Overview Reviews (591) Inventory (183)

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Gary Alger

Service Manager Cortese Chrysler/Mitsubishi

Cortese Chrysler Jeep Dodge RAM Mitsubishi

2400 W Henrietta Rd
Rochester, NY 14623

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4.4

591 Reviews

Overview Reviews (591) Inventory (183)

4.4

591 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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591 Reviews of Gary Alger

November 30, 2025

Dealership Rating

Employee Rating

Best dealership around for sales and service, highly recommend cortese for all your vehicle needs. recommend cortese for all your vehicle needs. More

by Sam

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Riola, Chris Dunkleberger, Derek Bridges, Samantha Cortese, Jeff LaMartina, Anna Moretti, Bob Harmor, John R Cortese, Mike Nazzaro

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Dec 02, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your business.

Dec 02, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Sam, thank you. We appreciate the kind words and your business.

November 26, 2025

Dealership Rating

Employee Rating

Mike was attentive to my time and knew to job was probably going to take a bit of time so he got me a loaner. probably going to take a bit of time so he got me a loaner. More

by laratari

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Nazzaro

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Nov 26, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the 5 stars.

November 26, 2025

Dealership Rating

Employee Rating

Everything was perfect, quick and easy and would definitely recommend to friends and family. Thank you! definitely recommend to friends and family. Thank you! More

by snorselli

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Nazzaro

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Nov 26, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your feedback and thank you for your business

November 17, 2025

Dealership Rating

Employee Rating

I was never updated on my vehicles issue. I had to ask what the problem was. The staff is never friendly. I had to ask what the problem was. The staff is never friendly. More

by sta88

Verified Customer

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Mike Nazzaro , The employees listed was not who I delt with

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Nov 18, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello, I am sorry that this was your experience. I would have loved to be able to reach out to you to hear and address your concerns...however, due to the contact information provided I am unable to locate your contact info. Please give me a call at your convenience if this is an option. Michelle @Cortese Customer Relations 585-277-3241

November 14, 2025

Dealership Rating

Employee Rating

Had problems getting parts. Email only communication is not good customer service to me. Disappointed. Email only communication is not good customer service to me. Disappointed. More

by jkoval

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Mike Nazzaro

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Nov 25, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We apologize for any inconvenience with parts. We value your feedback and are always looking for ways to improve our customer experience. Please reach out to us directly for any future needs. Thank you.

November 03, 2025

Dealership Rating

Employee Rating

I am customer since 2018 and they never disappoint me. My service advisor Mike always helpful. My service advisor Mike always helpful. More

by gvirk

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Nazzaro

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Nov 03, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for being apart of the Cortese Family we appreciate your business and feedback.

Nov 25, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for being a loyal customer since 2018! We are thrilled to hear that Mike has been helpful and able to meet your expectations every time. We appreciate your trust and look forward to continue providing excellent service.

October 23, 2025

Dealership Rating

Employee Rating

Communication by service advisor was lacking and needs to work on customer service skills. Plenty of other Jeep Dealers to get an oil change and buy a new vehicle from.other than Cortese. work on customer service skills. Plenty of other Jeep Dealers to get an oil change and buy a new vehicle from.other than Cortese. More

by ocuch15

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Mike Nazzaro

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Oct 24, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I am sorry to hear this...I was hoping to reach out to you, however due to the lack of contact information, I was unable to. I would love to speak with you about your concerns, if this is an option. Please give me a call at your convenience. Michelle @Cortese 585-277-3241

October 17, 2025

Dealership Rating

Employee Rating

Very courteous and professional. The loaner process was quick and easy. Will continue to bring my Jeep back to this dealer. The loaner process was quick and easy. Will continue to bring my Jeep back to this dealer. More

by slynn711

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Nazzaro

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Oct 22, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

The kind words mean a lot. Thank you for your business.

October 16, 2025

Dealership Rating

Employee Rating

I was greeted the minute. I came in with a very nice good morning. They explained the service very well and suggested things that might be needed. Although I was not scheduled I came in with a very nice good morning. They explained the service very well and suggested things that might be needed. Although I was not scheduled to wait they were able to get me in and out in a very reasonable time. More

by pcalabrese

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Samantha Cortese

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Oct 22, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Woooooo weeeeee, thank you for the great feedback. We thank you for being apart of the Cortese family.

October 16, 2025

Dealership Rating

Employee Rating

I brought my Dodge Hornet in for a recall. Work completed in the time my technician Jordi said it would be. Work completed in the time my technician Jordi said it would be. More

by CDUMAW

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Derek Bridges , Jordi in the service department

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Oct 22, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your feedback and thank you for your business.

Oct 29, 2025 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the great review. We appreciate your business.

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