Gary Alger | Page 2

My daughter dropped her car off to have a check engine warning examined, the work was diagnosed and addressed promptly, and my daughter was please with the time in which she got the car back. Kudos! warning examined, the work was diagnosed and addressed promptly, and my daughter was please with the time in which she got the car back. Kudos! More

by jaredbferguson Verified Customer Verified Customer

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did a quick job of understanding the problem. unfortunately was unable to permanently repair the issue because its software problem that Ram is working on. unfortunately was unable to permanently repair the issue because its software problem that Ram is working on. More

by japascucci Verified Customer Verified Customer

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I arrived for a scheduled appointment and due to an error it wasn't in the system. The service crew not only got my car in for all of the service but they managed to get me into another vehicle for the day. it wasn't in the system. The service crew not only got my car in for all of the service but they managed to get me into another vehicle for the day. They all went above and beyond to complete what was needed and did it on a completely professional level. More

by sbatz7 Verified Customer Verified Customer

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Everyone I dealt with was polite and knowledgeable. My service advisor got back to me promptly every time. Service was great and done in a timely fashion. I would recommend their dealership. My service advisor got back to me promptly every time. Service was great and done in a timely fashion. I would recommend their dealership. More

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I was in for a recall- I was taken care kindly-politely & was offered a rental auto. was offered a rental auto. More

by pretteme55 Verified Customer Verified Customer

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I've never experienced such blatant disregard for my needs or satisfaction from a business. Poor communication and lack of concern at every turn. The service superfailed to return my call. Michelle text needs or satisfaction from a business. Poor communication and lack of concern at every turn. The service superfailed to return my call. Michelle texted a satisfaction survey. My response was disregarded. The one thing they are is consistent. Consistently ignoring the customer. Pick any other dealership. More

by EVR Verified Customer Verified Customer

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Very very helpful sorting out all the problems. I've had a very good relationship for several years with the staff. I've had a very good relationship for several years with the staff. More

by james@sydor.com Verified Customer Verified Customer

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I was excited ro get my sunroof repaired, but was disappointed in the overall experience. Repair took 15 days. The first week was anticipated while I was out of town, but poor communication from se disappointed in the overall experience. Repair took 15 days. The first week was anticipated while I was out of town, but poor communication from service team left me frustrated as the process dragged on. No comunication from service manager when I reached out and was finally provided with a courtesy vehicle after day 11 in the shop. I do like the final repair, but if I had known it was going to be this difficult with regard to communication I would have gone with another dealership. Not happy with the process at all. I will certainly avoid them in the future. More

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Always an easy experience when going there, whether for service or purchasing a new vehicle. I highly recommend service or purchasing a new vehicle. I highly recommend More

by Sam Verified Customer Verified Customer

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Brand new vehicle with 17000 miles and I have already had 3 things replaced on motor. Camshaft rockers and something with the intake .I was sold a lemon and then I ask for a complimentary oil change after al 3 things replaced on motor. Camshaft rockers and something with the intake .I was sold a lemon and then I ask for a complimentary oil change after all my inconveniences and was told no. What a joke of a dealership When.my warranty is up I will NEVER deal with Cortese again and will let everyone know what a xxxx motor jeep is using More

by joeboo1968 Verified Customer Verified Customer

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