I have used this dealership several times now for
specialty work other than just oil changes. Most involved adding accessories that required a fair amount of time and know-how. So far, the quality of
specialty work other than just oil changes. Most involved adding accessories that required a fair amount of time and know-how. So far, the quality of their service and work has been excellent and I have had no issues. In the past, I have used two other larger Chevy dealers in the area for service and have been disappointed with their shoddy work. This is a smaller dealership with a smaller service department, so getting an appointment takes around three weeks. For my latest visit, the person at the service desk was new, so I didn’t get their name, but they were very polite and professional. Also, I am not sure which tech worked on my vehicle. Usually, I have only spoken with techs in the past when they do poor quality work. So far, I have not had a reason to speak with any techs at this dealership.
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by CGipson
Verified Customer
Verified Customer
Other Employees Tagged:
Joe Akshar, Austin Stephens, Robbie Wilson
Aug 14, 2022 -
Lugoff Chevrolet Buick GMC responded
Thanks for sharing your thoughts about your experience with Lugoff Chevrolet Buick GMC. We appreciate your business and hope to see you again soon!
Trevor Reames, tdreames@gmail.com
The staff are pleasant and efficient.
We didn't have an excessive wait time. God bless you Susie
We didn't have an excessive wait time. God bless you Susie
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by mtssgs@truvista.net
Verified Customer
Verified Customer
Other Employees Tagged:
Joe Akshar, Austin Stephens, Robbie Wilson, Can't remember
Jul 23, 2022 -
mtssgs@truvista.net responded
Its corect
The service department took care of my vehicle sooner
than anticipated. The price was about 1/3 of my expected charge.
than anticipated. The price was about 1/3 of my expected charge.
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by Frank
Verified Customer
Verified Customer
Jul 25, 2022 -
Lugoff Chevrolet Buick GMC responded
We appreciate your business, Frank, and our team looks forward to serving you again soon!
Trevor Reames, tdreames@gmail.com
Very good customer service the dealership is clean an all
employees are very friendly and reliable.
employees are very friendly and reliable.
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by Rollerblade8787
Verified Customer
Verified Customer
Other Employees Tagged:
Joe Akshar, Austin Stephens, Robbie Wilson
Jul 11, 2022 -
Lugoff Chevrolet Buick GMC responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Trevor Reames, tdreames@gmail.com
My experience with this dealership,was pleasant, you went
straight to the source and took care of the problem, and didn't try to over charge me.
straight to the source and took care of the problem, and didn't try to over charge me.
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by MAURYJAY1.CJ
Verified Customer
Verified Customer
Other Employees Tagged:
Joe Akshar, Austin Stephens, Robbie Wilson
Jun 23, 2022 -
Lugoff Chevrolet Buick GMC responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lugoff Chevrolet Buick GMC.
Trevor Reames, tdreames@gmail.com
Robbie and the service team took care of my vehicle in a
timely manner. They address all my request for that visit same day and it didn’t take them long I was in and out. Great customer service… all while b
timely manner. They address all my request for that visit same day and it didn’t take them long I was in and out. Great customer service… all while being understaffed might I add.,Great local service dealer!!!!
Thanks a bunch guys
Cedric Osborne
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by Cedoz.co
Verified Customer
Verified Customer
Other Employees Tagged:
Joe Akshar, Austin Stephens, Robbie Wilson
Jun 20, 2022 -
Lugoff Chevrolet Buick GMC responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Trevor Reames, tdreames@gmail.com
I was able to get my A/C fixed for Chevy Camaro It runs
great and I couldn’t be more satisfied
great and I couldn’t be more satisfied
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by Gibbs369
Verified Customer
Verified Customer
Other Employees Tagged:
Joe Akshar, Austin Stephens, Robbie Wilson
May 23, 2022 -
Lugoff Chevrolet Buick GMC responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as one of our valued customers for many more years to come!
Trevor Reames, tdreames@gmail.com
They had me in and out within the time frame that they
quoted me and very courteous
quoted me and very courteous
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by JT1118
Verified Customer
Verified Customer
May 11, 2022 -
Lugoff Chevrolet Buick GMC responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lugoff Chevrolet Buick GMC!
Trevor Reames, tdreames@gmail.com
EVERYONE WAS VERY NICE AND SUPER HELPFUL.
KEPT ME UPDATED ON THE STATUS OF MY OIL CHANGE.
KEPT ME UPDATED ON THE STATUS OF MY OIL CHANGE.
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by Dymediva30
Verified Customer
Verified Customer
May 11, 2022 -
Lugoff Chevrolet Buick GMC responded
We appreciate your business and our team looks forward to serving you again soon!
Trevor Reames, tdreames@gmail.com
Quick service and good communication detailing costs and
work required. no surprises when picking the car up plus a free car wash.
work required. no surprises when picking the car up plus a free car wash.
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by djoynerjr
Verified Customer
Verified Customer
Other Employees Tagged:
Joe Akshar, Chris Hunter, Austin Stephens, Robbie Wilson
May 06, 2022 -
Lugoff Chevrolet Buick GMC responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Trevor Reames, tdreames@gmail.com
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