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Gary Eichman

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Gary Eichman

Gary Eichman | Page 9

Technician

Lugoff Chevrolet Buick GMC

825 US-1
Lugoff, SC 29078

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155 Reviews

Overview Reviews (155)

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155 Reviews

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155 Reviews of Gary Eichman

November 13, 2022

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Employee Rating

A hour is to long for a oil change to be done. Thanks Darren Catoe Thanks Darren Catoe More

by Catoedarren

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Akshar, Austin Stephens, Robbie Wilson

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Nov 13, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Darren and our team, and we look forward to working with you again. Trevor Reames, tdreames@gmail.com

November 08, 2022

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Employee Rating

This is the fourth time you have asked for a review. Three the week after. Now this about a month later. STOP IT!!! If I receive one more, I’ll return to Jim Hudson for service. Three the week after. Now this about a month later. STOP IT!!! If I receive one more, I’ll return to Jim Hudson for service. More

by 52000CABOOSE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Nov 12, 2022 -

Lugoff Chevrolet Buick GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Trevor Reames, tdreames@gmail.com

November 01, 2022

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Employee Rating

They finally figured out what was wrong with my car. Only problem is the parts are not available until the end of November Only problem is the parts are not available until the end of November More

by alvinregister

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Akshar, Austin Stephens, Robbie Wilson

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Nov 02, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and we truly appreciate your patience. We will share your comments with our team, and we look forward to working with you again. Trevor Reames, tdreames@gmail.com

October 21, 2022

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Employee Rating

The service was great, the technicians very knowledgeable, curtious,but a little expensive for just an oil change and lube knowledgeable, curtious,but a little expensive for just an oil change and lube More

by wago

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Akshar, Austin Stephens, Robbie Wilson

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Oct 23, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Trevor Reames, tdreames@gmail.com

October 06, 2022

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Employee Rating

They were great very pleasant and welcoming and eager to please. I same thumb up for a great team love them to pieces. please. I same thumb up for a great team love them to pieces. More

by LORIEANNW

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Robbie Wilson, Trevor Rymeek and all of them was nice enjoy them all I met.

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Oct 07, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Trevor Reames, tdreames@gmail.com

September 24, 2022

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Employee Rating

Great people. Great service. They fit me in and treated me like I and my car mattered. I don’t see any reason to go anywhere else!! Great service. They fit me in and treated me like I and my car mattered. I don’t see any reason to go anywhere else!! More

by DFULCHER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 26, 2022 -

Lugoff Chevrolet Buick GMC responded

We are very happy to hear Gary provided you with such a positive experience! Gary and our team sincerely value your business and look forward to your next visit. Trevor Reames, tdreames@gmail.com

September 20, 2022

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Employee Rating

I stopped in to discuss an utterly unsatisfactory situation , had a nice chat, a thank you letting us know with no indication of a resolution. This is not the way to do business. situation , had a nice chat, a thank you letting us know with no indication of a resolution. This is not the way to do business. More

by woclark581

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Sep 24, 2022 -

Lugoff Chevrolet Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Trevor Reames, tdreames@gmail.com

September 08, 2022

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Employee Rating

Fast and friendly service. Overall a very pleasant experience. Will return in the future for additional service Overall a very pleasant experience. Will return in the future for additional service More

by Dave

Verified Customer

Recommend Dealer

Yes

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Sep 09, 2022 -

Lugoff Chevrolet Buick GMC responded

Thanks, Dave, for sharing your thoughts about your experience with Lugoff Chevrolet Buick GMC. We appreciate your business and hope to see you again soon! Trevor Reames, tdreames@gmail.com

September 05, 2022

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Employee Rating

Very friendly and prompt representative that scheduled my service !! Very timely and prompt service!! Thanks for your service team service !! Very timely and prompt service!! Thanks for your service team More

by Ihmongin

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Austin Stephens, Robbie Wilson

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Sep 05, 2022 -

Lugoff Chevrolet Buick GMC responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thank you for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com

August 11, 2022

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Employee Rating

I have used this dealer (and its predecessor) for many years, as both a place to purchase and service my cars. Keith Watkins, one of the sales managers, is a top shelf guy; completely honest and beyond h years, as both a place to purchase and service my cars. Keith Watkins, one of the sales managers, is a top shelf guy; completely honest and beyond helpful. The service department is outstanding as well. I will definitely be back. More

by LIEDOCTOR

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Keith Watkins , Robbie Wilson

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Aug 14, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for choosing Lugoff Chevrolet Buick GMC, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Trevor Reames, tdreames@gmail.com