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Gary Krier
233 Reviews
233 Reviews of Gary Krier
September 05, 2020
Personal attention to detail & service. Worked around my difficult schedule as my car needed service as my dad was in hospice 250 miles away. Had to drive to say goodbye difficult schedule as my car needed service as my dad was in hospice 250 miles away. Had to drive to say goodbye More
by LIANNECULVER
Verified CustomerOther Employees Tagged: John Parker, Dan Surges, Colin Fiedler, Ron Hoff, David Stawicki, Derrick Petrowski , Jessy Alfaro, Jeff Ensweiler, Alex Opio
September 04, 2020
I love my car. Best car I’ve ever owned. I take great pride in my car and obviously, good care of my car. When I finally replace it, I’ll replace it with another Acura MDX. I trust Acura of Brookfield to pride in my car and obviously, good care of my car. When I finally replace it, I’ll replace it with another Acura MDX. I trust Acura of Brookfield to help me maintain my car. I trust what they tell me how because I trust the quality of the manner in which they communicate with me. They are respectful, accommodating and always personable while being professional. More
by rnord
August 26, 2020
Long time customer. Great service.. Own 4 Acura’s, all purchased from Brookfield. Gary Krier has supervised all servicing. I have full confidence in his judgment. purchased from Brookfield. Gary Krier has supervised all servicing. I have full confidence in his judgment. More
by nnettesheim
August 25, 2020
I have purchased 7 Acura vehicles and had them all serviced at the Brookfield, WI dealership for more than 20 years. Until recently, I have loved the service and the service reps were amazing. The e serviced at the Brookfield, WI dealership for more than 20 years. Until recently, I have loved the service and the service reps were amazing. The experience has gone down significantly with the rapid service area. Dan and Gary continue to be outstanding. On the opposite end of the spectrum is Derrick. More
by ric.schneider
Other Employees Tagged: Dan Surges, Colin Fiedler, Ron Hoff, Derrick Petrowski
August 18, 2020
Normally 5 star rating. This time good but not great. After a B1 mtce had slow tire leak fixed (rim sanded and resealed). When came to pick up same tire (left front) was pretty flat even though this was After a B1 mtce had slow tire leak fixed (rim sanded and resealed). When came to pick up same tire (left front) was pretty flat even though this was not the leaky tire. Had to get loaner for weekend. Car was ready Monday by 9:00AM. Possible leaky valve stem. Extra effort on Acura part to make me happy. But the flat was overlooked till last minute. Still a fan, but my 1st experience where it was not exceptional which is what I expect from an Acura dealership. More
by d8adr
August 17, 2020
We have owned a lot of vehicles throughout the years and I can honestly say Acura of Brookfield has the best service department I’ve ever worked with. I can honestly say Acura of Brookfield has the best service department I’ve ever worked with. More
by JARIES1
Other Employees Tagged: David Stawicki
August 16, 2020
Consistent Positive Customer Service Brings Repeat Business I have purchased three new Acuras over the past 12 years . Each has been serviced exclusively at Acura of Brookfield. Both the new car purchase expe I have purchased three new Acuras over the past 12 years . Each has been serviced exclusively at Acura of Brookfield. Both the new car purchase experience and follow-up service have been top notch. I have always been treated fairly and feel that my best interests have been honored and respected. More
by RBERGMAN1
Other Employees Tagged: Dan Surges, Colin Fiedler , Brian Chilson, Keith Cohen, Roger Meeker
August 04, 2020
Great customer service as always Great service as always. Service department is one of the reasons we have purchased Acuras for years. They have done a great job working around the p Great service as always. Service department is one of the reasons we have purchased Acuras for years. They have done a great job working around the pandemic issues. More
by ceilmherman
July 31, 2020
work was completed in time stated. This dealership always keeps my TSX in in exceptional driving condition. It's important for me to have a vehicle where all maintenance issues are deal This dealership always keeps my TSX in in exceptional driving condition. It's important for me to have a vehicle where all maintenance issues are dealt with at one appointment. More
by BOETTCHERDENTAL
Other Employees Tagged: John Parker, Colin Fiedler, Ron Hoff, Derrick Petrowski , Jeff Ensweiler
July 28, 2020
I had an engine light come on in my RDX, I called early in the morning and was happy I could bring my car in that same morning. I was given a loaner as I think they thought my car might need to be there lo in the morning and was happy I could bring my car in that same morning. I was given a loaner as I think they thought my car might need to be there longer than a day. The loaner was great, I appreciated the use of the car. As it turned out the issue was not complicated and I was able to pick my car up later in the day. I was called before any work was done and Gary explained what was needed for the repair & what the cost would be. I was quoted a little more than the actual repair so was happy when I arrived to find out it was a little less. This was my second visit to Acura. I was very pleased. I can't say enough about how friendly everyone is and how comfortable they make you feel. Thanks a bunch! More
by connie
Other Employees Tagged: John Parker
