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Gary Krier
233 Reviews
233 Reviews of Gary Krier
November 05, 2019
Good experience but service took longer than estimated The service was good and the waiting area was comfortable while offering plenty of complimentary snacks and drinks. I feel i may have been forgotten a The service was good and the waiting area was comfortable while offering plenty of complimentary snacks and drinks. I feel i may have been forgotten about as it took quite a bit longer to get my vehicle back after it was completed. I will return for future service on my vehicle. More
by Mailing
Verified Customer
October 29, 2019
Friendly, High Knowledge Professionals & Attention to detail The meeting of the Consultant, a few words to put me at ease. When provide my list of desires, he listened and requested consent to provide cleaning o The meeting of the Consultant, a few words to put me at ease. When provide my list of desires, he listened and requested consent to provide cleaning of my vehicle. Also, Direct me to the waiting area and offer comfort food and drink. This sets your mind at ease that service actually has an overall American meaning here!!! More
by jcole23
Other Employees Tagged: Dan Surges, Colin Fiedler , Keith Cohen, Jeff Ensweiler, Prep Staff
October 21, 2019
Service You guys where very friendly and moved at a quick pace. You guys got me right in with no problem and got out with no problem. I appreciate you guys fo You guys where very friendly and moved at a quick pace. You guys got me right in with no problem and got out with no problem. I appreciate you guys for the service! Looking forward to doing more business with you guys or maybe even working there some day. More
by Latrell
Other Employees Tagged: Rich Bravata, John Parker, Dan Surges, Colin Fiedler, Ron Hoff, Derrick Petrowski , Steve Armitage, Jeff Ensweiler, Adam Schersing
October 15, 2019
A show of kindness Gary provided excellent customer service. He took his time to listen, to problem-solve, and to find the best solutions. He didn't push for additional Gary provided excellent customer service. He took his time to listen, to problem-solve, and to find the best solutions. He didn't push for additional work, which is often the case in dealerships. Gary showed kindness and empathy -- this builds trusting relationships and keeps people coming back. More
by LL
October 07, 2019
Thorough and courteous! I always have a great experience at AOB! A" home run" every time I have service with minimal wait times and comfortable surroundings. I recommend them I always have a great experience at AOB! A" home run" every time I have service with minimal wait times and comfortable surroundings. I recommend them to EVERYONE ! More
by glmykleby
Other Employees Tagged: Mike Baker
October 07, 2019
Above and bryond The Service Department is always very knowledgeable , and accommodating always willing to gat the job done efficiently. That’s the very reason for my The Service Department is always very knowledgeable , and accommodating always willing to gat the job done efficiently. That’s the very reason for my second Acura Purchase from Acura of Brookfield. More
by MTSTRIBLING
Other Employees Tagged: Dan Surges, Colin Fiedler, Derrick Petrowski , Micheal Robinson - 5 Star Service
October 03, 2019
Great communication The service dept. (Colin and Gary) called me everyday for an update on my car. They did their best to find a solution to my car problem. The service dept. (Colin and Gary) called me everyday for an update on my car. They did their best to find a solution to my car problem. More
by Llopar
Other Employees Tagged: Colin Fiedler
October 03, 2019
Service done was good. Service done to my car was good, customer service from Gary, service person was good but when I went to pick up my car, people that was there where No Service done to my car was good, customer service from Gary, service person was good but when I went to pick up my car, people that was there where Not nice at all. Three people looked at me and walked away without asking anything, another person helped me, he was nice. then, when I went to pay, cashiers did not even smile and when I went out the door to get my car, one of those cashiers was behind me, I held the door for her and she didn't even say Thank you! Come on, really? More
by Dsanchez
October 02, 2019
Always great service Friendly knowledgeable staff that goes out of their way to ensure a positive experience. Technicians are quick to point out potential issues and provi Friendly knowledgeable staff that goes out of their way to ensure a positive experience. Technicians are quick to point out potential issues and provide information on if it is covered on extended warranties. Great experience every time I have been at Acura of Brookfield over the past 9 years since I purchased my first Acura. Thank you! More
by mike.meyer914
October 01, 2019
Routine Maintenance and then some I have been a customer for about 18 years and have my fourth vehicle serviced at Acura. Gary is my go-to guy as he provides service that is top notch I have been a customer for about 18 years and have my fourth vehicle serviced at Acura. Gary is my go-to guy as he provides service that is top notch and always looking out for me and my car. When little things come up, he always checks them out for me to make sure I am safe on the road. More
by RSANDRI
