Gary Krier | Page 22

Service Visit I have been going to Acura of Brookfield since 1991. They have been servicing both of my Acura owned vehicles and I purchased my last Acura from them I have been going to Acura of Brookfield since 1991. They have been servicing both of my Acura owned vehicles and I purchased my last Acura from them too. They have excellent customer service and have always been very accommodating to me. I did not have an appointment scheduled for the service I had yesterday but they fit me in and I was in and out pretty quickly. The service agents have always taken good care of me and always thoroughly explain what is going on with my vehicle. When people ask me why I take my car to a dealer to be serviced, it is because I trust them with my vehicle and their customer service is outstanding. More

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Sudden failures It sure seems like cars have problems at the worst possible time. My driver-side headlamp went out just as dusk set in and the snow was beginning to It sure seems like cars have problems at the worst possible time. My driver-side headlamp went out just as dusk set in and the snow was beginning to fall. Of course, it had to be the lamp that was the least accessible. Fortunately, I was near the Acura of Brookfield dealership. I spoke with Gary Krier about getting in for a repair, but the shop was booked through the first half of the following week! Rather than have me leave the dealership under less than ideal conditions and with only one headlamp, Gary replaced the lamp himself, and I was on my way shortly. It is superior customer service and quality repairs that have made me a loyal customer. More

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2012 mdx When I purchased my 2012 Acura MDX the sales person and the financial advisor or staff They worked with me on every detail of this process to make it When I purchased my 2012 Acura MDX the sales person and the financial advisor or staff They worked with me on every detail of this process to make it as easy as possible for this purchase to go through I was very happy after word with the car and with the terms and with the service and I will say I highly recommend anybody to go on shop at the Acura dealer in Brookfield More

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Very pleased I was very impressed with the entire visit. The service writer was friendly, efficient and knowledgeable. He kept me informed throughout the process a I was very impressed with the entire visit. The service writer was friendly, efficient and knowledgeable. He kept me informed throughout the process and when the work took a little longer than planned, he gave me a $25 discount. I also enjoyed the new facilities, the complimentary Starbucks coffee and massage! More

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Service with a smile. Always friendly and inviting environment. The staff is always eager to help you. Will continue to do business with Acura of Brookfield. Been doing b Always friendly and inviting environment. The staff is always eager to help you. Will continue to do business with Acura of Brookfield. Been doing business with them for over 30 years. More

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Professional and Thorough Recent service visit was, once again, an excellent experience. They quickly greeted me and thoroughly reviewed what I wanted done. New facilities ar Recent service visit was, once again, an excellent experience. They quickly greeted me and thoroughly reviewed what I wanted done. New facilities are outstanding. Waited in modern area with all of the amenities. Work was completed on time and under the estimated amount. Vehicle was returned washed, and cleaned inside also! Highly recommend Acura of Brookfield. More

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Great service and professional I came in for a major repair recently. The new part that was placed in my acura mdx was detective. The associate called me at work saying it would tak I came in for a major repair recently. The new part that was placed in my acura mdx was detective. The associate called me at work saying it would take them a few more hours to complete the repair. They repaired my acura mdx, also did a discounted oil change, passenger airbag recall, and car wash. What put this 5 star rating over the top was they cleaned up my engine by wiping up grease and stains on hoses, etc. Awesome More

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Service at Acura of Brookfield is great, especially Gary! Professional, caring, prompt, courteous, just a few words to describe the service that I have received for the past 16 years. The new waiting area is Professional, caring, prompt, courteous, just a few words to describe the service that I have received for the past 16 years. The new waiting area is great too. More

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Very efficient and timely Service was timely, well managed. Everything explained in detail including costs. Car was finished on time as promised. All work explained in advance Service was timely, well managed. Everything explained in detail including costs. Car was finished on time as promised. All work explained in advance. All work done in an efficient manner. More

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Service They were very busy but worked hard to get my car done the same day. The car was ready to go and beautifully washed and vacuumed. Thanks Acura of Br They were very busy but worked hard to get my car done the same day. The car was ready to go and beautifully washed and vacuumed. Thanks Acura of Brookfield! More

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