Gary Luu | Page 7

Great Experience Ryan Schrantz made the experience of buying our NX300H very easy and streamlined. He handled the entrie transaction when Mostafa turned out to be busy Ryan Schrantz made the experience of buying our NX300H very easy and streamlined. He handled the entrie transaction when Mostafa turned out to be busy with another client, and was very professional and helpful and has a really warm and personal communication style. More

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Amazing Experience!! I had an absolutely amazing experience at Lexus of Stevens creek, both Vincent Nguyen and Gary Luu went above and beyond during my recent purchase of I had an absolutely amazing experience at Lexus of Stevens creek, both Vincent Nguyen and Gary Luu went above and beyond during my recent purchase of a new car. This is the second Lexus that I purchased at Lexus of Stevens Creek, and given the top notch service from Vincent and Gary I will definitely be returning in the future!! More

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ES 300H PURCHASE SUPERB CAR BUYING EXPERIENCE EVER. JENNIFER IS PERFECT SALES LADY FROM THE BEGINNING TO THE END. VERY PROFESSIONAL AND KNOWLEDGEABLE ALL THROUGH OUT O SUPERB CAR BUYING EXPERIENCE EVER. JENNIFER IS PERFECT SALES LADY FROM THE BEGINNING TO THE END. VERY PROFESSIONAL AND KNOWLEDGEABLE ALL THROUGH OUT OUR TRANSACTION. DELIVERS WHAT SHE PROMISE. WILL COME BACK TO BUY CAR WITH HER AGAIN IN THE FUTURE. GARY LUU, PRESENTED THE FINANCE ASPECT OF THINGS CLEAR, AND NO PRESSURE. MY WIFE AND I WENT IN AT 10:30 IN THE MORNING AND WE WERE OUT OF THERE AT 1:00 PM. THIS IS THE BEST AND QUICKEST CAR BUYING EXPERIENCE THUS FAR.....AND THIS IS HOW IT SHOULD BE. NO PRESSURE NO HUSTLE....STRICTLY BUSINESS. THANKS TO BOTH OF YOU, WE GOT WHAT MY WIFE WANTED. SHE IS VERY HAPPY AND THE REST OF THE FAMILY COULD'NT BE HAPPIER. More

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Amazing experience I had researched online and knew what I wanted to test drive. Made an appointment with Joe Hart, and the rest was easy. Great experience- the best I had researched online and knew what I wanted to test drive. Made an appointment with Joe Hart, and the rest was easy. Great experience- the best place to buy a car. More

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The place for the best experience in car dealing! The reason why I keep going back to Lexus of Stevens Creek is for one reason and one reasin only: Mr. Joe Hart! I leased my first lexus 3 years ago fr The reason why I keep going back to Lexus of Stevens Creek is for one reason and one reasin only: Mr. Joe Hart! I leased my first lexus 3 years ago from Joe after being referred by another professional auto sales that I had trusted for years from another brand. So it was very natural to get a referral from him to inquire about Lexus when I knew it was the next car I wanted to drive. Everything from setting up appointments to viewing thought vehicle inventories and all the way through the financing and vehicle deliveries, Joe made every step as transparent and easily understandable as it can be. Joe never makes us feel pressured into any decisions, but has always provided the most comprehensive recommendations based on our needs, wants, and budgets. One week ago I went back for my lease end arrangement and leased another vehicle from Joe. Because how good the car is and how wonderful the car buying experience he created, I refferred another friend of mine to Joe and they just leased the same car as I bought from Joe today! I have confidence that whomever I refer to Joe and Lexus of Stevens Creek, Joe and the entire team there will always duplicate the wonderful expereience I had as a new and returned customer. Wish everyone an easy and hassle free for your next vehicle transaction! More

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Highly recommended that you shop for your Lexus here! Knew that I wanted a RX450h and walked in and was greeted almost immediately by Huan Nguyen. He was very helpful and walked around the lot to provide Knew that I wanted a RX450h and walked in and was greeted almost immediately by Huan Nguyen. He was very helpful and walked around the lot to provide me an idea of the options and colors available. As this was going to be in company car, he was helpful to provide us a finance contact so we knew what paperwork was needed. A subsequent visit to work on the details had Huan and another sales person, Celine Bian assist and walk us through the process. From the trade-in to the drive off of the new RX450h both sales persons were very accommodating to my schedules with zero sales pressure tactics I see else where when it comes to a car purchase. Highly recommend this dealership if you are shopping for a Lexus. More

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I just bought a new Lexus at Steven creek dealer , Celine, Ted & Gary helped me find my dream car and the finance process is swift and stress free. They are professional, patience and friendly durin , Celine, Ted & Gary helped me find my dream car and the finance process is swift and stress free. They are professional, patience and friendly during the deal, I have a great experience. Celine not only explained the car to me thoroughly of all procedures and was very patient with me especially on the hi-tech stuff that came with the car. She also took time help me to program the blue tooth to my phone, AM, FM and satellite radio stations. She made me feel at ease through this experience, and never pressured me at all. I got the price I wanted. I highly recommend Celine, Ted & Gary to anyone interested in buying a Lexus. More

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Very easy to get a best deal I was very impressed by Jennifer Martinez's help to get a great price for a new 2015 RX350 but also obtained a much better loan rate than the one I go I was very impressed by Jennifer Martinez's help to get a great price for a new 2015 RX350 but also obtained a much better loan rate than the one I got from my Credit Union. She is very professional, energetic, and friendly. The Finance Manager Gary Luu was so efficient in getting all the paper together ans signed off fast. Overall, my experience on Stevens Creek Lexus was simply outstanding. More

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Great Experience working with Ryan I had a great experience working Ryan to Special Order my 2014 ISF. Ryan knew I was a "car guy" and this ISF was my dream car. He made sure to keep I had a great experience working Ryan to Special Order my 2014 ISF. Ryan knew I was a "car guy" and this ISF was my dream car. He made sure to keep me informed regularly or as information was made available to him. That is not to say that I did not follow-up with him almost daily during the last 3 weeks of when my car was suppose to arrive. He made himself available via text, email, etc. He also came in on his day off to be there when my car came in and thoroughly walked me through all the features and offered to help me get familiar with the vehicle. MOST important, Ryan is great at listening and following threw. My car came as ordered, and as requested by me the car was not touched or washed as I wanted to do that myself. Working with Ryan has strengthened my Lexus Loyalty to Stevens Creek. This is the 2nd car I have purchased from Stevens Creek, both with flawless service. More

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My review of Lexus of Stevens Creek It’s difficult to buy a new car when you’re a female by yourself. Your guard is up and you feel that you’ll be taken advantage of somehow. At least It’s difficult to buy a new car when you’re a female by yourself. Your guard is up and you feel that you’ll be taken advantage of somehow. At least that’s been my experience in the past .. until I came to Lexus of Stevens Creek. Warm and welcoming (walked in to the smell of fresh baked cookies .. hello? is this a car dealership?). My salesman was Ryan Schrantz who was the most patient, attentive person who answered all of my questions and concerns. If I texted or called, I got a quick response. I believe that he genuinely cares about Lexus and about his customers. I can’t say enough good things and highly recommend him. When buying cars in the past, all goes down the drain once I enter the finance manager’s office to sign papers but not this time! Gary Luu was so pleasant, explained everything, didn't make me feel 'hustled', he even gave me a hug when I left with my new car! I’ll never buy anything but Lexus and never from anywhere else! More

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