Gary Luu | Page 6

Thorough salesman with friendly follow up Great integrity... Best car purchase experience ever! Ask for Steve Tran?? Dealership was clean and no pressure. Every person at the dealership in Great integrity... Best car purchase experience ever! Ask for Steve Tran?? Dealership was clean and no pressure. Every person at the dealership in sales and service was friendly and informative. More

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An Experience That We Enjoyed We have recently purchased a new ES350 Lexus Sedan through Costco Program. My wife and I worked with Mr. Joe Hart through the purchase process. I wou We have recently purchased a new ES350 Lexus Sedan through Costco Program. My wife and I worked with Mr. Joe Hart through the purchase process. I would say that this is the first time in our life that we enjoyed a car purchase process. Mr. Hart was extremely knowledgeable and instrumental. He has not tried to push us for the purchase at all. At the end of the process, he also helped us to configure initial, but, necessary setup of the car. We were happy and satisfied the professionalism of Mr Hart, as well as other staff at the Lexus, Stevens Creek. I would highly and strongly recommend Mr. Joe Hart to anyone who considers Lexus. Ismail Okter More

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Above and beyond I had a fantastic experience buying from Lexus of Steven's Creek. Since I was buying used, I wanted to an independent inspection done. I shopped aroun I had a fantastic experience buying from Lexus of Steven's Creek. Since I was buying used, I wanted to an independent inspection done. I shopped around all over the bay area, and everywhere else I went they made it a huge hassle, but at Lexus, Stephen Tran went out of his way to help me. The whole process from the test drive to negotiating a price to driving it off the lot was so easy, I never felt pressured and everyone there was a pleasure to work with. I'll be back there the next time I'm ready to trade in! More

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It Just Doesn't Get Any Better Than This!!!! I purchased my first Lexus ES 350 from Joseph Minster on Friday, October 30, 2015. Joe was extremely professional and extremely patient with all of my I purchased my first Lexus ES 350 from Joseph Minster on Friday, October 30, 2015. Joe was extremely professional and extremely patient with all of my questions during the buying process. I think we both looked at almost every Lexus ES 350 in the dealership. Joe showed me how to work and set up my new Lexus and answered every question I had. He provided me with the Nordstrom of customer service. The buying experience at this dealership and with Joseph Minster just doesn't get any better!!!! More

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A+ Experience Warm welcome and no unwanted pressure to "get us in the door." Ryan Schrantz demonstrated professionalism, respect & impressive knowledge of all aspec Warm welcome and no unwanted pressure to "get us in the door." Ryan Schrantz demonstrated professionalism, respect & impressive knowledge of all aspects of the sale. More

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Sam, Robert, Pavi...thank you, you make car buying fun Bought a Lexus RX350 from Sam Assad on Saturday, and he made the experience simply wonderful. No pressure, just facts and a personable approach. Rob Bought a Lexus RX350 from Sam Assad on Saturday, and he made the experience simply wonderful. No pressure, just facts and a personable approach. Robert set the tone with a warm welcome back (bought a Lexus from Robert 5 years ago). Robert had moved into finance, so he asked Sam to help me out the time, making sure that Sam was fully apprised of my buying history and what I was looking for in my next car. Sam took over and represented me throughout the rest of the process, he was very knowledgeable, personable and worked hard to get me the deal I was looking for. Gary handled the finance portion of transaction, he made the process very quick and painless. The car was prepped, and then Pavi (hope I remembered his name correctly) the technical expert stepped up to explain all of the electronics and other features of my new car. Pavi was very bright, very clear, and extremely likable. All in all, a car buying experience that I can whole-heartedly recommend. More

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Good experience working with Ryan I got an online quote for a specific model (ES300h) and I made an appointment with Ryan S before going in on July 4. From the initial test drive all I got an online quote for a specific model (ES300h) and I made an appointment with Ryan S before going in on July 4. From the initial test drive all the way to the delivery process, Ryan was very patient with many of my wife's questions regarding the features and setup of the car. Total time spent in the dealer was about 3 hours. I would definitely recommend Ryan to any of my friends and co-workers if they were in the market for a new Lexus. More

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Had an amazing car buying experience with Ryan! I been to few Lexus dealership before come to this Lexus Stevens Creek! One the the main reason I decide to make a deal here is mostly Ryan! Ryan is v I been to few Lexus dealership before come to this Lexus Stevens Creek! One the the main reason I decide to make a deal here is mostly Ryan! Ryan is very awesome and he made car buying experience in a unique way. One of the great things about Ryan is that he has a strong knowledge about cars and able to answer all my question without a pause. He is very understanding and know what is the best fit in my situation. It just made my very first time car buying experience very easy and fast! If you need help to decide which car to get, Go ask Ryan! Strongly Recommend him to anyone! I will definitely come back for future car purchase with him! Gary was very efficient with paper works and explained everything in details! Great service! More

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Excellent Products and Services Last Saturday May 16, I got my 4th Lexus at this dealership. This is the second Lexus I got through Celine Bian. Celine is very personable, knowledgea Last Saturday May 16, I got my 4th Lexus at this dealership. This is the second Lexus I got through Celine Bian. Celine is very personable, knowledgeable and professional. Both times I got very good deals thanks to Celine and her sales manager. I highly recommend Celine and Stevens Creek Lexus. More

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Great Experience! Parrish was very helpful and not at all pushy at all. He covered all the essential features of the car and was helpful about everything. We lost a be Parrish was very helpful and not at all pushy at all. He covered all the essential features of the car and was helpful about everything. We lost a bet with our friends about how long it would take for a salesman to say "what can we do to get you to buy a car today". Parrish never said that! I felt he listened to everything we said and answered all of our questions questions. Best experience I've ever had with a car dealership. Thank you Parrish! More

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