Francis Marin

Audi Marin responded

It’s great to hear the oil change for your Audi Q5 went smoothly and that our espresso bar and snacks made your visit more enjoyable. We look forward to welcoming you back soon!

Audi Marin responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

Audi Marin responded

Delighted we accommodated your early arrival and got you into a loaner for your Audi A4 allroad so quickly. Your compliments about our team’s friendliness are much appreciated. We look forward to assisting you again.

Audi Marin responded

Thank you for your kind review of Audi Marin. We’re delighted to hear you enjoyed our excellent service, welcoming staff, and beautiful facility. We’re also glad the coffee helped make your visit even more enjoyable while you waited. We truly appreciate your support of Audi Marin!

Audi Marin responded

Thank you for your 5-star review of Audi Marin. We’re glad to hear you consistently receive great service from our friendly team. Keeping your Audi in excellent hands with reliable, high-quality service is always our goal.

Audi Marin responded

Thank you for sharing your feedback about Audi Marin. We’re sorry to hear that your experience with our service department did not meet the level of communication and responsiveness you expected. At Audi Marin, we strive to provide a seamless experience from purchase through service, and it’s clear we fell short during your visit. Your comments are important to us, and we would appreciate the opportunity to better understand your concerns and work toward a resolution. Please feel free to reach out to our Service Director, Ivan Chavez, at ichavez@indigoautogroup.com, directly so we can address your experience and restore your confidence in Audi Marin.

Audi Marin responded

Thank you, Steve, for your kind feedback. We’re delighted to hear that Gary provided such supportive and professional service during your visit. Having a knowledgeable service advisor who advocates for our clients, especially when navigating warranty matters, is a key part of the experience we strive to deliver. We truly appreciate your trust and look forward to assisting you again in the future.

Audi Marin responded

Thank you, Jay, for your kind words about Audi Marin. We’re delighted to hear that our team delivered a thoughtful, talented, and timely experience. Providing a seamless and professional Audi sales and service experience is our priority, and we truly appreciate your support. We look forward to assisting you again in the future!

Audi Marin responded

Thank you for sharing your feedback! We’re glad to hear that your service visit went smoothly and that our team kept communication clear throughout the process. We appreciate your trust in Audi Marin and look forward to assisting you again in the future.

Audi Marin responded

Thank you for the wonderful feedback! We’re glad to hear you found our dealership professional and timely, and that Willy provided excellent support as your service advisor. We appreciate your recommendation and are grateful you chose Audi Marin for your service needs.