Francis Marin

Audi Marin responded

Thank you for sharing your feedback about Audi Marin. We’re sorry to hear that your experience with our service department did not meet the level of communication and responsiveness you expected. At Audi Marin, we strive to provide a seamless experience from purchase through service, and it’s clear we fell short during your visit. Your comments are important to us, and we would appreciate the opportunity to better understand your concerns and work toward a resolution. Please feel free to reach out to our Service Director, Ivan Chavez, at ichavez@indigoautogroup.com, directly so we can address your experience and restore your confidence in Audi Marin.

Audi Marin responded

Thank you, Steve, for your kind feedback. We’re delighted to hear that Gary provided such supportive and professional service during your visit. Having a knowledgeable service advisor who advocates for our clients, especially when navigating warranty matters, is a key part of the experience we strive to deliver. We truly appreciate your trust and look forward to assisting you again in the future.

Audi Marin responded

Thank you, Jay, for your kind words about Audi Marin. We’re delighted to hear that our team delivered a thoughtful, talented, and timely experience. Providing a seamless and professional Audi sales and service experience is our priority, and we truly appreciate your support. We look forward to assisting you again in the future!

Audi Marin responded

Thank you for sharing your feedback! We’re glad to hear that your service visit went smoothly and that our team kept communication clear throughout the process. We appreciate your trust in Audi Marin and look forward to assisting you again in the future.

Audi Marin responded

Thank you for the wonderful feedback! We’re glad to hear you found our dealership professional and timely, and that Willy provided excellent support as your service advisor. We appreciate your recommendation and are grateful you chose Audi Marin for your service needs.

Audi Marin responded

Thank you for sharing your feedback with us! We’re glad to hear you found Audi Marin professional, well‑organized, and focused on delivering quality vehicle care and customer service. We appreciate you choosing our team for your automotive needs and look forward to assisting you again.

Audi Marin responded

Thank you for the great feedback and for choosing Audi Marin! We’re thrilled to hear that you received excellent customer service from our entire team, and we truly appreciate you recognizing Francis and Bobby for their outstanding support. It was a pleasure serving you, and we look forward to welcoming you back again soon!