The team at Val Ward Cadillac is simply the best, and
their service department impressed. From start to finish, they make the entire process smooth, professional, and stress-free as possible even with h
their service department impressed. From start to finish, they make the entire process smooth, professional, and stress-free as possible even with hiccups that come along the way.
A special shoutout to Gary Pratt, who goes above and beyond to ensure we are always taken care of. Gary’s professionalism, knowledge, and genuine care for his clients is unmatched. He doesn’t just “sell cars” — he builds trust and lasting relationships. Whether it’s answering questions, making sure every detail is handled, or following up after the sale, Gary consistently exceeds expectations.
If you’re looking for a dealership that treats you like family and a salesperson who truly has your best interests at heart, look no further than Val Ward Cadillac and Gary Pratt. I wouldn’t go anywhere else!
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by carguy
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2025 -
Val Ward Cadillac Inc responded
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. We are always more than happy to assist you if anything else comes up. Take care!
The dealer is well maintained and we were excited to
purchase a leased car with low milage in the color we wanted! Would have liked free oil change for a year but it was not offered.
purchase a leased car with low milage in the color we wanted! Would have liked free oil change for a year but it was not offered.
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by PAMELAMORAN
Verified Customer
Verified Customer
Other Employees Tagged:
Jay
Sep 10, 2025 -
Val Ward Cadillac Inc responded
We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (239) 939-2212 so we can assist you further.
Gary was very friendly and extremely helpful.
I’m loving my new vehicle. Thank you
I’m loving my new vehicle. Thank you
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by CAT.MCINTOSH11
Verified Customer
Verified Customer
Aug 03, 2025 -
Val Ward Cadillac Inc responded
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
It was wonderful very simple this was my 2nd buy everyone
was so nice thank you
was so nice thank you
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by RIVERBYRD16648
Verified Customer
Verified Customer
Jul 04, 2025 -
Val Ward Cadillac Inc responded
We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Best dealer experience ever!
They were easy to work with and didn’t waist our time like others have. Gary was a pleasure to deal with and took great care of us. Negotiations wen
They were easy to work with and didn’t waist our time like others have. Gary was a pleasure to deal with and took great care of us. Negotiations went smoothly, fair pricing and a reasonable offer for our trade in. After purchasing many cars both used and new over the years, this is our third vehicle from this dealer and have always been satisfied. I highly recommend using them for your vehicle needs.
Thank you!
Larry and Jennie
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by mertsew
Verified Customer
Verified Customer
Jun 18, 2025 -
Val Ward Cadillac Inc responded
Our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Best buying experience!
No pressure, no waiting around... we were in and out in under 2 hours with a trade! Thank you Gary Pratt, you were awesome!
No pressure, no waiting around... we were in and out in under 2 hours with a trade! Thank you Gary Pratt, you were awesome!
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by JULIEREESE2
Verified Customer
Verified Customer
Jun 14, 2025 -
Val Ward Cadillac Inc responded
We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Gary was extremely professional and a pleasure to work
with.
Very happy with our purchase.
with.
Very happy with our purchase.
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by kbg59
Verified Customer
Verified Customer
May 18, 2025 -
Val Ward Cadillac Inc responded
Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Overall pleased with the interaction and service at this
dealership. Would definitely recommend this dealership to others.
dealership. Would definitely recommend this dealership to others.
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by Anonymous
Verified Customer
Verified Customer
Val Ward Cadillac is an outstanding business and customer
oriented. They work with customers and are a fine group of individuals. Wonderful experience buying a car. I bough one from Val Ward a few years ago
oriented. They work with customers and are a fine group of individuals. Wonderful experience buying a car. I bough one from Val Ward a few years ago and due to he outstanding customer servicw I bought another Cadi on 2/21/2025. Five star business and staff
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by MIKEK1013
Verified Customer
Verified Customer
Other Employees Tagged:
Michael McMahon
Feb 26, 2025 -
Val Ward Cadillac Inc responded
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The dealership is first class and Gary was a first class
salesman! We love our car and we appreciate the wonderful service we received.
salesman! We love our car and we appreciate the wonderful service we received.
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by PAT53
Verified Customer
Verified Customer
Feb 19, 2025 -
Val Ward Cadillac Inc responded
We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.