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Gary Shorter
Gary Shorter at Bocker Auto Group

Gary Shorter

Sales Manager

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

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4.9
88 Reviews

Dealership Experience

15 yrs, 11 mos

Industry Experience

20 yrs, 3 mos

4.9

88 Reviews

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88 Reviews of Gary Shorter

June 07, 2026

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Employee Rating

Worst customer service ever! I would never recommend them to anyone! Management is horrible! Very unprofessional staff! More

by jlamantia44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Heather Lampros, Delbert Bunker, Rob Robb, Gretchen Cross, Ty Johnson, Greg Stronczek, Jason Bardell

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Jun 07, 2026

Bocker Auto Group responded

Thank you for sharing your feedback. We appreciate your concerns regarding your experience with Bocker Chevrolet GMC. It's important to us that our customers feel valued and respected. Our team encourages you to reach out to us directly to address your concerns and work towards a positive experience for you in the future. Your feedback is vital in helping us improve our service. Sincerely, The Bocker Chevrolet GMC Team

May 29, 2026

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Employee Rating

Wife's car broke down and I needed something for her to use ASAP. Saw this car in the lot and bought it the same day. Everyone at the dealership was friendly, helpful and polite. Ran into one issue with th More

by pottenhausen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Greg Stronczek

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May 30, 2026

Bocker Auto Group responded

Thank you for your review, Potten! We’re glad to hear that you found a car for your wife at Bocker Chevrolet GMC and that our team was friendly and helpful during your visit. We appreciate your understanding regarding the issue you encountered, and rest assured, we are committed to resolving it for you. We hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

April 29, 2026

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Employee Rating

Excellent service representative Heather. Timely repair. I have confidence in the work that is done. More

by dthake26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Rob Robb, April Fyock, Brad Leverton, Wayne McCarthy, Gretchen Cross, Greg Stronczek, Jason Bardell

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Apr 29, 2026

Bocker Auto Group responded

Thank you for your kind words! We’re glad you received excellent service from Heather and that you were confident in the repairs at Bocker Chevrolet GMC. Your satisfaction means a lot to us. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

April 22, 2026

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Our '26 Chevy Blazer is the ninth vehicle we've purchased from the Bocker Auto Group since 2004. Many thanks to our salesman, Dean Obert and sales director Gary Shorter as well as business manager Greg Stron More

by Rich & Pat Fuller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Dean Obert, Greg Stronczek

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Apr 22, 2026

Bocker Auto Group responded

Thank you for your wonderful review, Rich and Pat! We truly appreciate your continued trust in Bocker Chevrolet GMC over the years. It's great to hear that Dean, Gary, and Greg made your recent purchase of the '26 Chevy Blazer a smooth and enjoyable experience. Our team is committed to providing respect and friendliness to all our customers. We look forward to seeing you again for your next vehicle purchase! Thank you for recommending us! Sincerely, The Bocker Chevrolet GMC Team

April 06, 2026

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Employee Rating

Brad, April & Heather in the service department are so easy to work with highly recommended More

by actionluy15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Rob Robb, April Fyock, Brad Leverton, Austin Bowser, Greg Stronczek, Jason Bardell

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Apr 06, 2026

Bocker Auto Group responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with Brad, April, and Heather in our service department. At Bocker Chevrolet GMC, we strive to provide excellent service, and it’s great to know that you felt well taken care of. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

March 19, 2026

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Employee Rating

Amazing staff as always. Gary and dean are the best to deal with and made my sons truc buying experience a great one. More

by spirrello83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Dean Obert, Austin Bowser

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Mar 19, 2026

Bocker Auto Group responded

Thank you for the amazing feedback! We’re glad to hear that Gary and Dean are the best to deal with and made your son's truck-buying experience a great one. At Bocker Chevrolet GMC, our team strives to provide exceptional service, and it's great to know our team made an impact. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

March 10, 2026

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Employee Rating

Great customer service and followed up on all aspects of the buying process. Very satisfied. More

by brock1583
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Austin Bowser , Evan

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Mar 11, 2026

Bocker Auto Group responded

Thank you for your wonderful feedback, Brock! We are thrilled to hear that you had a great experience with our customer service and that we could assist you throughout the buying process. Your satisfaction is our priority at Bocker Chevrolet GMC. We look forward to seeing you again in the future! Sincerely, The Bocker Chevrolet GMC Team

February 25, 2026

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Employee Rating

The staff at Bocker is always accommodating, a very friendly group that actually make the car buying experience fun instead of painful! Mr. Gary "untee" did a great job on Dean's day off, he did a gre More

by beckyUseAAT
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Dean Obert, Greg Stronczek

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Feb 26, 2026

Bocker Auto Group responded

Thank you for your fantastic review, Becky! We're so happy to hear that our team at Bocker Chevrolet GMC made your car buying experience enjoyable and fun. It's great to know that Gary was able to assist you in Dean's absence and help you find the perfect vehicle. We appreciate your kind words and look forward to seeing you again soon. Enjoy your new ride! Sincerely, The Bocker Chevrolet GMC Team

February 22, 2026

Dealership Rating
Employee Rating

Always very helpful,they make servicing our vehicles a pleasure.not just Brad the whole team,thank you all. More

by ROBERTSRONCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, April Fyock, Brad Leverton, Wayne McCarthy

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Feb 22, 2026

Bocker Auto Group responded

Thank you for your wonderful review, Robert! We're thrilled to hear that you find our team at Bocker Chevrolet GMC helpful and that servicing your vehicles is a pleasure. We appreciate your recognition of everyone's efforts, and we look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

February 07, 2026

Dealership Rating
Employee Rating

Brandon is very helpful and we request to work with him every time we make a purchase. He makes the transactions go smoothly. Thank you Brandon for everything you did to help us with the “ new” technology! More

by cdykstra63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Busker

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Feb 08, 2026

Bocker Auto Group responded

Thank you so much for your kind words! We're thrilled to hear that Brandon has been so helpful to you during your purchases at Bocker Chevrolet GMC. It's great to know that he made the transactions smooth and assisted you with the new technology. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

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