Gary Tresner

Got me a great deal on a new Ford Expedition! I got the car I wanted at a comfortable payment and a really good number for my trade-in. Everyone is so helpful and friendly, and that goes for service too. T car I wanted at a comfortable payment and a really good number for my trade-in. Everyone is so helpful and friendly, and that goes for service too. They've always been quick and efficient for me. Will definitely be back. More

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It was great. My salesman Gary was awesome. He went thru eve The saleman Gary was great he kept asking me if i needed anything more. I would go back to him again. I tell all my friends how much i love my Ford ca The saleman Gary was great he kept asking me if i needed anything more. I would go back to him again. I tell all my friends how much i love my Ford car. More

by lthiede68 Verified Customer Verified Customer

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Quick and easy! Everyone at this dealer was great. From the salesman right down to the finance manager! Alex took over with the handing off of the vehicle because o Everyone at this dealer was great. From the salesman right down to the finance manager! Alex took over with the handing off of the vehicle because of an emergency with Gary's family. I have no problem recommending these guys to everyone I know. More

by Phil Verified Customer Verified Customer

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Very professional. Just went to look at used cars and Gary helped me find a vehicle within the price range i wanted and the type of vehicle that i wanted. Just went to look at used cars and Gary helped me find a vehicle within the price range i wanted and the type of vehicle that i wanted. More

by Jjk312 Verified Customer Verified Customer

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Great salesman I visited a half dozen dealerships and had similar vehicles to choose from. I ended up at Metro Ford because Gary was the most personable salesman I d I visited a half dozen dealerships and had similar vehicles to choose from. I ended up at Metro Ford because Gary was the most personable salesman I dealt with, plus you had the truck in the color my wife preferred. It also helped that Brian McIntyre is an old friend. More

by Kansas666 Verified Customer Verified Customer

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WORST EXPERIENCE EVER -- AVOID THIS DEALER In the past two years, I have purchased two vehicles from Metro Ford (within one month of each other). I thought my lease was coming due in a few mont In the past two years, I have purchased two vehicles from Metro Ford (within one month of each other). I thought my lease was coming due in a few months and so I went in early to check out vehicle replacement options. At the dealership, the salesman indicated that my lease wasn't ending in a few months, it actually ended in less than two weeks! Hearing this, I immediately jumped into action to replace the car and in less than two days, had one car from Metro Ford and a competitor's option in the running. The competitor had the best deal, so I went with them. When I went to turn in the lease to Metro Ford, they said "your lease doesn't end at the end of this month, it ends in a year." Yup. Their associate told me incorrect information that it ended at the end of the month. I realize I am a bonehead for not realizing when my lease was actually up. However, I would not have been so driven to replace my lease had their associate not told me the lease was ending in two weeks. When presented the situation a few days later, the GM (who didn't have the character or professionalism to call me personally), said that they can only buy the vehicle for its trade-in value (which would have netted them a nice profit when they eventually sold it, btw) and would ultimately cost me 5-6 grand out of pocket. Or, the other gem they had was that I should just try to sell it myself to limit my losses if -- get this -- I didn't want to keep the lease until it ended. They also had the gall to say that it was unfortunate that I didn't buy their car, because then the lease confusion would have been discovered before I purchased the replacement. Yup. While I acknowledged my responsibility in not validating the lease's actual end date multiple times and remained civil throughout the interaction, their ultimate "offer" clearly proved to me Metro Ford does not stand behind the mistakes of their associates -- especially those that cause their customers to make bad decisions. Had they not sent me out with the understanding that I had less than two weeks to get a another car, I would never had acted with such urgency to replace it. I will NEVER shop at Metro Ford again. They don't own up to the mistakes of their team and only care about the money they can rake off of people. No customer obsession AT ALL! Stay away! More

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Almost Perfect The salesman Gary Tresner was awesome throughout the sale and when I'm ready for another vehicle I will go back to this dealership and look for Gary T The salesman Gary Tresner was awesome throughout the sale and when I'm ready for another vehicle I will go back to this dealership and look for Gary Tresner but when it came down to final number for me, I told the sales manager what I was willing to pay and he said if they got to that number would I buy the vehicle? I said yes and he said ok. They both walked away and the salesman came back $600+ above what we had just talked about. Disappointed with management but it was still a good enough deal for me to buy the vehicle. More

by Brian53597 Verified Customer Verified Customer

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On the Edge It's always great working with Gary. He is great at helping you find the right vehicle for you...he knows so much about his products. And Alex was It's always great working with Gary. He is great at helping you find the right vehicle for you...he knows so much about his products. And Alex was so helpful in learning the technology. More

by JoeGar Verified Customer Verified Customer

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Great no pressure buying experience Metro Ford of Madison made the buying experience smooth, and pleasant. They worked with my schedule and never made me feel like I had to buy now. I wo Metro Ford of Madison made the buying experience smooth, and pleasant. They worked with my schedule and never made me feel like I had to buy now. I would shop Metro Ford again. More

by Ed M Verified Customer Verified Customer

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amazing Gary was great and very helpful! He made sure I knew all the bells and whistles before I left the dealership! Everyone at metro is so friendly and alw Gary was great and very helpful! He made sure I knew all the bells and whistles before I left the dealership! Everyone at metro is so friendly and always willing to help and answer your questions! More

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