Gary Vogt
Gary Vogt at Ferman Chevrolet - Tampa

Gary Vogt | Page 12

Service Advisor

Ferman Chevrolet - Tampa

9751 Adamo Dr
Tampa, FL 33619

Contact Me
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rated
121 Reviews

Dealership Experience

17 yrs, 7 mos

Industry Experience

51 yrs

Languages Spoken

English English

not yet
rated

121 Reviews

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121 Reviews of Gary Vogt

April 11, 2018

Dealership Rating
Employee Rating

Fast and efficient I took my SUV in to find out why a service light on the dash had suddenly come on. They handled the problem quickly, did a total checkup, and made rec More

by GloriaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. So happy to hear that you had a great experience working with Gary. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 11, 2018

Dealership Rating

Ferman Chevy If you don’t mind waiting for two hours for an oil change and if you have an issue with your car. They don’t communicate with you on what the issue un More

by TRAVIS8406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 13, 2018

Ferman Chevrolet - Tampa responded

Hello Travis, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I do apologize for any inconvenience this may have caused you. I looked into your concerns and see nothing about an oil change being done but I was made aware that you came into dealership with a tire that needed to be repaired, ABS light and Air Bag light that were on. So it wasn’t just a simple tire repair....these other items do take some time to determine what is causing them. You decline all services other than the tire repair and were not charged any diagnostic fees to determine why the light were on. If I can be of any assistance in the future please don't hesitate to contact me directly. Tommy Farruggio Guest Experience Manager thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 10, 2018

Dealership Rating
Employee Rating

Oil change Always a good experience when I take my truck in. Service waiting room comfortable and clean. They always keeps you informed on the work that's bei More

by COSCEOLA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. So happy to hear that you had a great experience working with Gary. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 04, 2018

Dealership Rating
Employee Rating

Hummer H3 repairs My tech, Gary was professional and offered complete information on my repairs. Very courteous and informative....I will definitely attempt to have h More

by FHENDER150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2018

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 02, 2018

Dealership Rating

Not Very Please with Time it Took to Repair Vehicle Gave 2 Star Rating because the Service Center was Swamped with Vehicles for Service, and it took them 2 Days to get Parts from their Parts warehouse i More

by JMILLER1044
Price
Recommend Dealer
No
Apr 03, 2018

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I apologize for the experience that you had at the dealership. If there is anything I can assist you with at the dealership, please don't hesitate to contact me anytime. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 30, 2018

Dealership Rating
Employee Rating

It was great!! Everything was handled very professionally and in a timely manor! Gary was great at keeping me up to date on what was happening with my car throughout More

by KATHERINE.HEUKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 30, 2018

Dealership Rating
Employee Rating

Great Service Work Had to have A/C work on my 2011 Truck with 222,000 miles on it. They had to take my Dash apart in the Truck to replace evaporate coil that was leaking More

by GLENN.LANNAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Vogt and his Techs and Everyone who had a part in getting this Done!!

Apr 02, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear everything worked out great for you and had a great experience working with everyone in service especially Gary. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

Apr 02, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Happy to hear that you had a great experience working with Gary. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 28, 2018

Dealership Rating
Employee Rating

oil change, rotation Gary was very helpful in determining what needed to be done and the pricing involved. He kept me informed as to the status of my vehicle. More

by DLW2AUTIGER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear everything worked out great for you and had a great experience working with Gary. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 28, 2018

Dealership Rating
Employee Rating

It was only a tire I looked and looked for the reason my tire was losing 5 lbs. of air every week. It was suggested to me that the seal on the tire and wheel was not ti More

by bchapman53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear everything worked out great for you and had a great experience working with Gary. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 28, 2018

Dealership Rating
Employee Rating

2008 Corvette Service Came in Monday to correct exhaust flutter, was told I needed a solenoid that they needed to order. Came in this morning to have that installed, and a More

by bill@tampanippers.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear everything worked out great for you. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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