Dealership Experience
15 yrs, 8 mos
Industry Experience
49 yrs, 1 mo
Languages Spoken
English
117 Reviews
Write a Review117 Reviews of Gary Vogt
April 02, 2018
Not Very Please with Time it Took to Repair Vehicle Gave 2 Star Rating because the Service Center was Swamped with Vehicles for Service, and it took them 2 Days to get Parts from their Parts warehouse i Gave 2 Star Rating because the Service Center was Swamped with Vehicles for Service, and it took them 2 Days to get Parts from their Parts warehouse in Charlotte, NC, Service Dept. lost time trying to Second- Source a part that GM no longer make Available for my 2009 Equinox. Service Advisor could have been more responsive with update on status of Repair, but I guess he was just swamped with dealing the work-load put on him by this shop.There is no guarantee that my if fixed, since they could not replace the part ( Steering Column ) that was recommended by Service-Tech, Which GM no longer provides for my vehicle. I decided that the part that the Service- code ( c0460 ), indicated be replaced only, I would see if that corrected the problem, part is PSCM unit Assy. I took my vehicle in on 03/27/18 and received it back on 03/30/18 approx. 2pm.I had to rent a car, because I didn't know if I would get my car back for the week-end, I had no other personal transportation. More
March 30, 2018
Great Service Work Had to have A/C work on my 2011 Truck with 222,000 miles on it. They had to take my Dash apart in the Truck to replace evaporate coil that was leaking Had to have A/C work on my 2011 Truck with 222,000 miles on it. They had to take my Dash apart in the Truck to replace evaporate coil that was leaking and not letting the A/C work right. This is the first time I had anything done to the A/C. Gary Vogt and his Techs did a Excellent job of taking out the old and replacing with new parts and even my old dash cover that had some cracks in it. They replaced the Dash Cover with a new one. Everything looks like when it was brand new again. So Thanks to Gray and his Techs and Everyone else that had a part in getting this done. EXCELLENT WORK !!!!!! Glenn Lannan = P.S. =Ferman Chevy has always took care of my Truck since I got it in 2010 =GREAT JOB!!!!! More
Other Employees Tagged: Gary Vogt and his Techs and Everyone who had a part in getting this Done!!
March 30, 2018
It was great!! Everything was handled very professionally and in a timely manor! Gary was great at keeping me up to date on what was happening with my car throughout Everything was handled very professionally and in a timely manor! Gary was great at keeping me up to date on what was happening with my car throughout the entire process. More
March 28, 2018
It was only a tire I looked and looked for the reason my tire was losing 5 lbs. of air every week. It was suggested to me that the seal on the tire and wheel was not ti I looked and looked for the reason my tire was losing 5 lbs. of air every week. It was suggested to me that the seal on the tire and wheel was not tight enough because I could not find a nail or anything in the tire. Gary was very patient as he informed me there was no seal on the tire and wheel. They found the nail and patched it. I always bring my cars to Ferman. They do not suggest any repairs or services I do not need. I trust them entirely. More
March 28, 2018
oil change, rotation Gary was very helpful in determining what needed to be done and the pricing involved. He kept me informed as to the status of my vehicle. Gary was very helpful in determining what needed to be done and the pricing involved. He kept me informed as to the status of my vehicle. More
March 28, 2018
2008 Corvette Service Came in Monday to correct exhaust flutter, was told I needed a solenoid that they needed to order. Came in this morning to have that installed, and a Came in Monday to correct exhaust flutter, was told I needed a solenoid that they needed to order. Came in this morning to have that installed, and also the touchpad for the door that they recommended. Great service, great people. More
March 27, 2018
Serious problem fixed fast. Fantastic service...fixed serious ignition problem on my car...no appointment...reasonably priced. Very friendly folks...not pushy, no ripoff...nice w Fantastic service...fixed serious ignition problem on my car...no appointment...reasonably priced. Very friendly folks...not pushy, no ripoff...nice waiting area. Always bring my car here. More