Gary Whitbeck | Page 6

Easy process of obtaining car. Sales reps were knowledgeable, helpful and friendly. Will recommend to others! Sales reps were knowledgeable, helpful and friendly. Will recommend to others! More

by rwhunter418 Verified Customer Verified Customer

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///Gary Whitbeck/// (DO NOT TRUST HIS WORDS, EMAILS or TEXTS!!) We had been working a few days on purchasing a 2022 BMW X5 from this dealership. The Buyers order was set, financing arrangements set, Gary TEXTS!!) We had been working a few days on purchasing a 2022 BMW X5 from this dealership. The Buyers order was set, financing arrangements set, Gary told me he had the keys in his pocket and we had a deal he and he was busy with a sale he would get with me to wrap up details in about an hour. Sadly those were just words... About an hour to two later, I received a text that said: ((Sorry that the vehicle have been sold..)) I questioned what he had told me- (We had a deal and the keys were in the pocket!).. I received absolutely no response.. He had no words to reply apparently.. I would not recommend using this saleman... I am not saying the rest of the dealership is dishonest or disloyal.. But I would stay clear of Gary Whitbeck... Hopefully you can find another sales associate there that stands by their word. I never want and don't like to write a negative review, unless it is truly something people should be aware of. As a business owner myself, I know it is very easy for people to write negatives instead of a positives. But when it is a Just and True experience that is when people do need to know what they are getting.. I do want to let people know my experience with a individual. The business might be a good one itself. But the Sales team (Gary) needs to work if you say it... Stand by it.. More

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gary was very professional and did a great job. I would buy from him again. I would buy from him again. More

by steve.singleton Verified Customer Verified Customer

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Gary did a good job keeping us informed of the the new car delivery. He was very thorough in showing us all the options of the car when it came in. car delivery. He was very thorough in showing us all the options of the car when it came in. More

by tacaravella Verified Customer Verified Customer

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Gary was outstanding from start to finish. He understood our needs, helped us insure that the vehicle was the right fit, and the purchase process was smooth with good information and no press He understood our needs, helped us insure that the vehicle was the right fit, and the purchase process was smooth with good information and no pressure. Definitely would do business with Gary and Lake Norman CDJ again! More

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Gary met us upon our arrival and had two models for us to try. This was very helpful in our decision process. He was very professional and answered all our questions. He went over all the controls with us, a try. This was very helpful in our decision process. He was very professional and answered all our questions. He went over all the controls with us, assisted with personal settings in the Jeep and with the Jeep app setup. Would highly recommend Gary! More

by craigorr45 Verified Customer Verified Customer

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Gary answered all of my question quickly and accurately and got me in and out with out wasting time. and got me in and out with out wasting time. More

by jesseh1 Verified Customer Verified Customer

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Gary was awesome and patient with me while I made my choice. Couldn't ask for a better experience! choice. Couldn't ask for a better experience! More

by moculler81 Verified Customer Verified Customer

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I have purchased 3 vehicles from Gary. He and the dealership as a whole always goes above and beyond to make sure I have the best experience as possible. From selecting the best vehicle fo He and the dealership as a whole always goes above and beyond to make sure I have the best experience as possible. From selecting the best vehicle for my needs/wants, pricing and close out, everything goes smooth and no pressure. More

by mday2 Verified Customer Verified Customer

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Gary was very patient and great to work with. He made the process very smooth. He made the process very smooth. More

by amycollinsrealtor Verified Customer Verified Customer

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