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Gavin Pigman
Gavin Pigman at Porsche Louisville

Gavin Pigman

Service Advisor

Porsche Louisville

4720 Bowling Blvd
Louisville, KY 40207

5.0
46 Reviews
5.0

46 Reviews

Write a Review

Dealership Experience

6 yrs, 5 mos

Industry Experience

9 yrs, 6 mos

46 Reviews of Gavin Pigman

January 18, 2026

Dealership Rating
Employee Rating

Service department is excellent. The driver who picks my car up to deliver to the dealership is outstanding. I believe her name is Leeann. More

by BCOLE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts, Natalie Solares

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January 15, 2026

Dealership Rating
Employee Rating

Great Experience with the service team. Good Communication and fast service. Would come back again. More

by CDICKINSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Roberts

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Jan 16, 2026

Porsche Louisville responded

We are pleased to know that you enjoyed 5-star service with our team. Thank you for choosing Germain and for sharing your positive guest experience. Best Regards, John Casco General Manager

January 14, 2026

Dealership Rating
Employee Rating

They moved me ahead of other cars and fixed the issue. Very appreciative of the great service and professionalism. More

by RICHMOND.SIMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Roberts, Natalie Solares

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Jan 15, 2026

Porsche Louisville responded

Thank you for sharing your 5-star experience. We are pleased to know that our team was able to quickly assist. Best Regards, John Casco General Manager

January 14, 2026

Dealership Rating
Employee Rating

Everyone at the establishment was quite polite and attentive to my needs. It's a first class automobile supported by a first class team of professionals. More

by rick@mcfaddinmarketing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Carrier

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Jan 15, 2026

Porsche Louisville responded

Thank you for your kind words. We’re delighted to hear that our team was polite, attentive, and met your needs throughout your visit. Providing a first-class experience to match a first-class automobile is always our goal, and we truly appreciate you taking the time to share your feedback. Best Regards, John Casco General Manager

January 10, 2026

Dealership Rating
Employee Rating

Informative & welcoming atmosphere. Sorry, but I'm not sure what else I can say! Nope More

by steve@forzaarchitecture.com
Recommend Dealer
Yes

Other Employees Tagged: Gavin Pigman

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Jan 12, 2026

Porsche Louisville responded

We appreciate you taking the time to leave our team this positive review as well as for your business. Best Regards, John Casco General Manager

January 10, 2026

Dealership Rating
Employee Rating

The service department is always super responsive and helpful. They are a lot of the reason we keep coming back to purchase Porsches. More

by EMILY41031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Natalie Solares

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Jan 12, 2026

Porsche Louisville responded

Your continued loyalty and trust in our team mean a great deal to us. We’re delighted that our service team has earned your confidence and continues to provide the level of care that brings you back time and again. Best Regards, John Casco General manager

January 09, 2026

Dealership Rating
Employee Rating

The service is always good and predictable. Cars are finished when promised and what work was done is explained. More

by JEFF.FORD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 12, 2026

Porsche Louisville responded

We’re glad to hear our team continues to meet—and even exceed—your expectations. We look forward to welcoming you back again soon. Best Regards, John Casco General Manager

January 09, 2026

Dealership Rating
Employee Rating

Service was excellent and they communicated every step of the process. Gavin was excellent to work with More

by CHAD@PROPERTIESOFPEACOCK.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts, Natalie Solares

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Jan 12, 2026

Porsche Louisville responded

Our team prides itself on delivering a qualty and informative service experience. We are happy to know your visit met our high 5 star standards. Best Regards, John Casco General Manager

January 07, 2026

Dealership Rating
Employee Rating

Top tier support and service that would make the Porsche brand proud. The service team and technicians went above and beyond ensuring my comfort and keeping me constantly updated on the service status. More

by josh.jacobi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Roberts, Natalie Solares , David

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Jan 08, 2026

Porsche Louisville responded

Thank you for taking the time to share your overall satisfaction with your recent service experience. Our team works hard to ensure a quality experience for all who visit. Best Regards, John Casco General Manager

January 06, 2026

Dealership Rating
Employee Rating

My experience fell short of expectations because of miscommunication, but I do appreciate the friendliness and courtesy shown by the staff. More

by KRISTINNW2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Casco, Natalie Solares

Report | Print
Jan 08, 2026

Porsche Louisville responded

Thank you for your business and for sharing your feedback. We sincerely apologize for the miscommunication and are committed to improving the level of service you experience on your next visit. Best Regards, John Casco General Manager

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